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Cloud Applications Product List

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What is Knowledge Management? The Importance of Knowledge Sharing and the SECI Model

What is Knowledge Management? The Importance of Knowledge Sharing and the SECI Model

Introducing important points, operational tips, recommended books, and useful tools!

Sharing and managing the personal knowledge and intuition of employees in an organized manner, knowledge management leads to innovation. In recent years, the demand for services utilizing IT has increased, and more companies are engaging in knowledge management. In this article, we will introduce important points to consider when thinking about knowledge management, tips for operation, recommended books, and useful tools. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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What is the method for developing a sales strategy using a framework?

What is the method for developing a sales strategy using a framework?

Fundamental knowledge and practical tips that you can't ask about now! Introducing points to consider when developing a sales strategy.

The "framework," which is a common element and pattern in successful case studies. Using a framework to develop sales strategies is a path that anyone in sales can take. However, do you have confidence in knowing exactly what a framework is and which frameworks can be used for sales strategies? We have prepared an article on the fundamental knowledge of frameworks that you may be hesitant to ask about now. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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A Clear Explanation of How to Calculate Sales Forecasts | Introducing Tools to Improve Accuracy

A Clear Explanation of How to Calculate Sales Forecasts | Introducing Tools to Improve Accuracy

An explanation in a column about the importance of making sales forecasts and the necessary data!

Sales forecasting is the process of predicting future sales for a specific period by considering past performance and social conditions. Since it serves as an important guideline when formulating management strategies, accurate sales forecasts utilizing tools such as SFA are required. This article will explain the methods for calculating sales forecasts and ways to improve their accuracy. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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What is a contact form? Explaining its benefits and points to utilize in business.

What is a contact form? Explaining its benefits and points to utilize in business.

Effective means to gain customer trust in conducting business! We will also introduce four important points to consider.

Many people might feel this way: 'The inquiry form seems useful for our business, but I'm not really sure what it is.' In today's IT-driven world, utilizing inquiry forms is an effective way to gain customer trust and conduct business. In this article, we will explain the overview and benefits of inquiry forms, how to create them, and key points for leveraging them in your business. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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Remote work and its types

Remote work and its types

Consider whether to make it a side job or a main job, thinking about post-COVID work styles!

Due to the state of emergency declared in response to the coronavirus infection outbreak, it is said that 40% of companies in Tokyo have implemented telework (remote work). Many companies are experiencing a decrease in sales, and in order to cut costs, opportunities for face-to-face business meetings, office meetings, and dining, as in the past, are expected to decrease, leading to a predicted reduction in office demand. It is anticipated that the number of people engaged in remote work will increase more than ever, and the way we plan our careers in the future may align with this trend. *For more details on the column, please refer to the related link. For further inquiries, feel free to contact us.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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What is SaaS sales? An explanation of job responsibilities, differences from general sales, and necessary skills.

What is SaaS sales? An explanation of job responsibilities, differences from general sales, and necessary skills.

We will explain features, job descriptions, and support tools for efficiency in a column!

SaaS businesses, such as subscriptions, have rapidly gained popularity in recent years due to their convenience. Sales activities in SaaS businesses differ from traditional "sell and done" sales, as building ongoing relationships with customers is essential, which also changes the nature of the work and the skills required. This article will explain the characteristics of SaaS sales, the nature of the work, and tools that can help improve efficiency. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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Work style reform! What are the key points for reviewing work styles that promote corporate growth?

Work style reform! What are the key points for reviewing work styles that promote corporate growth?

Explaining the reasons for changing work styles and key points for reviewing work styles!

Since the implementation of the Work Style Reform Related Law in April 2019, many companies have been reviewing their work styles. As part of this effort, various initiatives are being undertaken by many companies to create a workplace environment that considers work-life balance. However, reforming work styles is not straightforward, and many companies seem to be struggling. In this article, we will discuss the reasons for changing work styles and key points to consider when promoting a review of work styles. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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What is needed to establish a flex-time system? Implementing work style reform.

What is needed to establish a flex-time system? Implementing work style reform.

Detailed explanation of useful knowledge for the operation of a flexible working hours system and key points for building the framework!

Are you considering the introduction of a flexible working hours system at your company? Once implemented, are you managing it effectively? Many people may be wondering, "Is the flexible system really useful?" and "What should we do?" This time, we will provide detailed knowledge that will help with its operation and key points for building a system. *For more details on the column, please refer to the related links. If you have any questions, feel free to contact us.*

  • Shift Management System
  • Cloud Applications

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Utilizing process management in business! Explaining the benefits and methods that lead to success.

Utilizing process management in business! Explaining the benefits and methods that lead to success.

Achieve desired results in a shorter period and visualize challenges to success! Explanation of process management methods and points to note.

Among companies aiming for excellent results, process management is currently attracting attention. By implementing process management, it is possible to achieve desired outcomes in a shorter period and visualize challenges to success. This article clarifies the overview and objectives of process management, and explains methods and points to consider regarding process management. Please utilize it to enhance the quality of sales activities and achieve sales targets. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

  • SFA (Sales Support System)
  • Cloud Applications

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What is ERP? An explanation of the benefits, effects of implementation, and objectives for companies that have adopted it.

What is ERP? An explanation of the benefits, effects of implementation, and objectives for companies that have adopted it.

I will explain what ERP is and what benefits come from its implementation.

"ERP is essential for management," and "Successful companies, including small and medium-sized enterprises, have been using ERP for many years," are phrases we increasingly hear. However, many may still not fully grasp what ERP can do and what benefits it offers. Therefore, in this article, our company, which has implemented various tools including ERP in over 7,000 companies, will explain what ERP is and what advantages come with its implementation. Understanding whether to adopt ERP can serve as a catalyst for sustaining your business in an uncertain era, so please take your time to read this carefully. *For more detailed content of the column, please refer to the related links. For further inquiries, feel free to contact us.*

  • Accounting Management System
  • Sales Management System
  • Other Management Services
  • Cloud Applications

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What is the importance of shortening the lead time in sales? An explanation of the benefits and methods, etc.

What is the importance of shortening the lead time in sales? An explanation of the benefits and methods, etc.

Explaining the benefits and key points of shortening lead time, as well as the sales methods and tools that should be implemented.

Generally, lead time refers to the time required from the ordering (initiation) of a product to its delivery (completion). In sales activities, the meaning differs, and the sales negotiation process from door knocking to order receipt is referred to as lead time. By shortening the lead time in sales, it is possible not only to prevent prospects (potential customers) from dropping out but also to connect it to acquiring orders and increasing sales. This article will explain the causes of prolonged lead time in negotiations and order receipt, as well as the benefits and key points of shortening it, and the sales methods and tools that should be implemented. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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What are the methods for developing strategies related to sales? We will also introduce recommended books!

What are the methods for developing strategies related to sales? We will also introduce recommended books!

What is a sales strategy in the first place, and what is important when formulating a strategy?

In order for companies to achieve their sales and profit goals and continue to grow, it is necessary to develop a sales strategy. However, many may not know how to create an effective sales strategy. To formulate a strategy that leads to results, it is important to first learn the methods involved. In this article, we will take a closer look at what a sales strategy actually is, what is important when formulating a strategy, and recommend books that can help you study sales strategy development. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • Cloud Applications

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What is a webinar? A basic explanation of its benefits, how to hold one, and tips for success.

What is a webinar? A basic explanation of its benefits, how to hold one, and tips for success.

Methods of attracting customers in the new normal era! A basic explanation of the benefits of webinars, how to hold them, and tips for success.

This article clearly explains the features (advantages and disadvantages) of webinars, how to hold them, and tips for hosting seminars that satisfy participants. By reading this article, you will gain an understanding of the various scenarios in which webinars can be utilized, so if you want to learn about customer acquisition methods in the new normal era, please refer to it. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.

  • Online business negotiation system
  • Video conferencing system
  • Cloud Applications

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Creating a small contact center to reduce irritation for sales employees.

Creating a small contact center to reduce irritation for sales employees.

Report on the outline of an online seminar that explained the nature of division of labor and the concept of task classification!

On February 28, 2023, our company held an online seminar titled "Achieving Division of Labor with CRM! Creating a Mini Contact Center to Reduce Frustration for Sales Employees." In this seminar, we explained the following points: "The nature of division of labor and the concept of task sorting to allow sales employees to focus on their core duties," "Specialization of support tasks for sales employees," and "Key points for creating a mini contact center using CRM." Here is a summary of the seminar. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • Cloud Applications

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What is upselling? A thorough explanation of successful and failed examples of increasing customer value!

What is upselling? A thorough explanation of successful and failed examples of increasing customer value!

Introducing the essential information and key points to consider when implementing upselling!

To increase sales performance, it is effective to encourage customers to purchase higher-priced products, thereby uniformly raising the customer spending base. However, to raise customer spending or encourage switching, sales skills and know-how are necessary. The marketing strategy that becomes effective in this context is the technique known as "upselling." This article will focus on the basic information that should be understood when implementing upselling, key points for its introduction, and examples of successful and unsuccessful initiatives. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Cloud Applications

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To improve the company's productivity! Summary of the importance of labor productivity and indicators.

To improve the company's productivity! Summary of the importance of labor productivity and indicators.

A detailed explanation of how to increase labor productivity and establish appropriate productivity indicators!

No matter how large a company is in terms of employee numbers, if its productivity is low, it can only generate profits comparable to those of small to medium-sized enterprises. Conversely, even with fewer employees, it is possible for a company to create significant added value. Improving productivity is an important challenge for companies. To enhance productivity, it is necessary to consider the improvement of each employee's labor productivity and the relevant metrics. In this article, we will explain in detail how to increase labor productivity and establish appropriate productivity metrics. *For more details, you can view the related links. Please feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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Reforming Work Styles in Sales: What Are the Key Points for Achieving Results in Seminar Sales?

Reforming Work Styles in Sales: What Are the Key Points for Achieving Results in Seminar Sales?

Explanation of methods to achieve results in seminar sales and more efficient sales methods that combine IT technology.

As the labor force decreases and the domestic market shrinks rapidly, the government has recently been leading the promotion of "work style reform." One approach that should be introduced is "seminar sales," a type of inside sales. Seminar sales are said to be a sales style that aligns with work style reform and allows for effective and efficient sales. This article will explain what seminar sales are, the background that necessitates them, methods for achieving results, and more efficient sales methods that combine IT technology. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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What are the advantages and disadvantages of conducting sales through telework?

What are the advantages and disadvantages of conducting sales through telework?

An explanation of the steps and points to keep in mind when implementing!

Due to labor shortages and the promotion of work style reforms, many companies are currently at a turning point in changing their employees' work environments. One aspect of this is the movement to shift sales department operations to telework (remote work). However, for companies that have traditionally conducted most of their sales processes through face-to-face interactions and visits with customers, making such a sudden change can be challenging. In this article, we will explain the advantages and disadvantages of conducting sales through telework, as well as the steps and points to keep in mind when implementing it. *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*

  • Video conferencing system
  • Cloud Applications

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Work style reform is essential for improving productivity! Mechanisms, meaning, and practical methods.

Work style reform is essential for improving productivity! Mechanisms, meaning, and practical methods.

Explanation of the basic knowledge of work style reform and productivity improvement, as well as key points and specific initiatives for successfully enhancing productivity!

The Japanese market is experiencing a declining labor force population. Many companies are troubled by labor shortages, and what should be focused on is "improving productivity." By improving productivity, we can expect effects such as increased operational efficiency, expanded sales, reduced employee working hours, and enhanced motivation towards work. Instead of being satisfied with existing corporate structures and evaluation systems, let’s actively strive for productivity improvement. This article will explain the basic knowledge of work style reform and productivity improvement, as well as the key points and specific initiatives for successfully enhancing productivity. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • Cloud Applications

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25 Tools for Successful Inside Sales

25 Tools for Successful Inside Sales

Thorough analysis of the features and functions of 25 types of tools useful for inside sales!

Inside sales is a method of interacting with customers through phone calls, emails, and other means without visiting them in person. The appeal lies in the ability to conduct sales activities for many companies while remaining within the office. On the other hand, there are many tools that support inside sales. Therefore, many people may not know which tools to use or how to use them. This article thoroughly analyzes the features and functions of 25 types of tools useful for inside sales and provides information on selecting the right tools for your company. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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DX in the sales department is effectively supported by tools such as MA, SFA, and BI!

DX in the sales department is effectively supported by tools such as MA, SFA, and BI!

To achieve DX in the sales department and deliver results, we will explain how to effectively utilize each tool!

As the wave of digital transformation (DX) surges, the sales department is also being called upon to promote it. Tools related to DX include Marketing Automation (MA), Sales Force Automation (SFA), and Business Intelligence (BI), but simply implementing them does not automatically lead to results. To achieve outcomes, it is necessary to implement them in a way that leverages their respective features. In this article, we will explain how to effectively utilize each tool to realize DX in the sales department and achieve results. *For more detailed content of the column, please refer to the related links. For further inquiries, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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Let's learn about methods to reduce overtime in the sales department as part of work style reform.

Let's learn about methods to reduce overtime in the sales department as part of work style reform.

Eliminate waste and streamline operations! Introducing effective methods for reducing overtime in our column.

One of the laws related to work style reform, the regulation on the upper limit of overtime work, has also applied to small and medium-sized enterprises since April 2020. While there are directives from above not to let subordinates work overtime, many sales managers may be struggling with how to achieve a reduction in overtime. Due to the decrease in the working-age population, the job market has become a seller's market, and among job seekers, there is an increasing number of people paying attention to work styles. *For more details on the column, please refer to the related links. For further inquiries, feel free to contact us.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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Published a list of challenges and countermeasures for remote work management!

Published a list of challenges and countermeasures for remote work management!

Let's aim for better telework! An overview of management challenges and countermeasures, as well as successful case studies.

"Isn't it difficult to manage remote work (telework)?" "Are you struggling with concerns like 'It's impossible to manage when everyone is in different locations'?" Remote work has become widespread due to the COVID-19 pandemic, but according to a November 2020 announcement by the Tokyo Chamber of Commerce and Industry, 22.1% have discontinued it. There are various reasons for this, but the challenges of management during remote work have actually been categorized, and countermeasures have been established. By properly understanding the know-how, you can gain many benefits such as continuing remote work and promoting work style reforms. *For more details on the column, you can view it through the related link. Please feel free to contact us for more information.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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What is churn rate? Here are important reasons in sales and points for improvement.

What is churn rate? Here are important reasons in sales and points for improvement.

Explaining the importance of churn rate, how to calculate it, and points for improvement in a column!

"To improve sales performance, we need to improve the churn rate." Many may be wondering what actions to take after receiving such instructions. The churn rate is an important metric for services that receive regular payments. While improving it can significantly increase revenue, if the churn rate remains high, acquiring new customers may lead to a decrease in existing customers, potentially worsening the financial situation. This article will explain the importance of the churn rate, how to calculate it, and key points for improvement. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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Thorough comparison of CRM/SFA!

Thorough comparison of CRM/SFA!

Explaining the features of each software vendor company! Organizing and understanding information such as pricing.

In the business scene, the use of CRM/SFA is increasing. Many companies that provide dedicated software have entered the market, making it a challenging decision to determine which tool is most suitable for one's own company. This article introduces products by companies that offer CRM/SFA. You can organize and understand information such as features and prices, so those considering the introduction of CRM/SFA can use this as a reference. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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What are the systems, structures, and tools necessary for sales transformation?

What are the systems, structures, and tools necessary for sales transformation?

Change is an opportunity for growth! We will summarize the "perspectives and strategies" of sales in a column.

The environment surrounding businesses is constantly changing. Looking back, the emergence of mobile phones, the internet, smartphones, and subscription services has brought significant changes to business. Additionally, the bankruptcy of global companies, the occurrence of major disasters, and more recently, the COVID-19 pandemic have caused changes across society as a whole. Companies have survived by overcoming and adapting to these changes. In particular, the sales department serves as the face of the company. It acts as a point of contact with other companies and customers, making it a crucial interface that is often exposed to external influences, and therefore, it is a department that is easily affected by changes. As a result, they are required to think of new business models and adapt to these changes. The changes in the business environment are similarly applicable to competitors, and the key lies in how quickly one can respond to the idea that "a crisis is an opportunity!" and achieve significant growth. This document summarizes the "perspectives and strategies" of sales that "transform change into growth." *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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What skills are necessary for managers during the COVID-19 pandemic?

What skills are necessary for managers during the COVID-19 pandemic?

Focusing on the skills required for a manager position, explained in a column!

A manager is a position responsible for the management of an organization or business operations. With the changes of the times and the unexpected situation of the COVID-19 pandemic, what will the "new image of a manager" required in the future look like? We will focus on and explain the "skills required for manager positions during the COVID-19 pandemic." *For more details on the column, please refer to the related link. Feel free to contact us for more information.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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A thorough explanation of what telework (remote work) is!

A thorough explanation of what telework (remote work) is!

A column summarizing the reasons to start from the basics, the necessary knowledge, and examples of success and failure!

Telework (remote work) has been spreading domestically. However, while some companies are reaping many benefits, the majority of companies are still not able to enjoy the advantages of telework. In fact, according to the Ministry of Internal Affairs and Communications, the telework adoption rate is 19.1% (as of 2019). According to the Cabinet Office, only 34.5% of companies implemented telework, even temporarily, during the COVID-19 pandemic. Therefore, our company, which has introduced tools that are helpful for telework to over 7,000 companies, will summarize and explain the basics of what telework is, reasons for its implementation, necessary knowledge, and examples of success and failure. By clarifying the basics of telework and successful implementation methods, we encourage you to read this carefully. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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A thorough explanation of establishing a remote work (telework) system and its effects.

A thorough explanation of establishing a remote work (telework) system and its effects.

Key points for building a remote work system! Explanation of successful cases and the benefits of success.

Are you feeling the need to understand the effects of remote work and how to build a system related to work style reform? In today's world, where labor shortages are accelerating, if we delay our response to work style reform, we may not only lose market share but also find it difficult to continue our business. However, changing work styles is inherently challenging. It is important to know how to build a system to avoid ending up with results that decrease productivity rather than increase it. Therefore, in this article, we will explain the key points of building a remote work system, successful case studies, and the benefits of success. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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Towards the realization of DX in the sales department: Solutions to challenges and the path to secure establishment.

Towards the realization of DX in the sales department: Solutions to challenges and the path to secure establishment.

Explaining DX that brings innovation to the company by utilizing sales tech!

Originally, DX was necessary for improving productivity due to the decrease in the labor population. With the spread of the COVID-19 pandemic, it is rapidly expanding among companies. DX is interpreted as "utilizing sales technology to create innovation within the company, leading to labor reduction, increased revenue, and organizational transformation." *For more details on the column, you can view it through the related link. Please feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Cloud Applications

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