NEC VALWAY List of Products and Services

"VoiSpark" is an AI insight engine that communicates "what to do next" from conversation data, much like an excellent on-site manager. It supports everything from data shaping to training, reporting, and strategic insights. It solves challenges in sales environments and leads to a results-oriented future. By seamlessly integrating with existing powerful tools, it provides a comprehensive sales data utilization environment that was not achievable alone. The overall picture of sales activities is visualized in real-time, enabling quick and accurate decision-making based on data. [Features] ■ Automatic storage, organization, and visualization of conversation data ■ High-precision automatic analysis by AI ■ Automatic generation and sending of activity progress reports ■ Objective feedback and improvement suggestions by AI ■ Support for operational assistance *For more details, please download the PDF or feel free to contact us.

The "BDR Inside Sales Model Construction Plan" is a service where our inside sales professionals handle everything from planning and building to execution and analysis over a two-month period, providing a complete model that allows for vertical launch within your company. We also offer a new option that incorporates AI into each phase of inside sales, enabling the maximization of results through the execution of processes coexisting with AI. You can acquire a high-winning-rate inside sales model that includes reproducible strategies and business designs, high-conversion talk scripts, target lists based on precise analysis, and data management know-how. [Service Offerings (Partial)] <Business Design (1 Month)> ■ Marketing Analysis (PEST/3C/SWOT) ■ Persona Design ■ Scenario Design ■ Target List Selection (up to 600 entries) ■ Talk Script Creation ■ CRM and Data Infrastructure Design *For more details, please download the PDF or feel free to contact us.

This document is a collection of case studies summarizing the implementation examples of NEC VALWAY's sales DX offerings. It clearly presents the challenges faced before implementation and the results achieved after, ranging from inside sales and customer support cases to digital marketing examples. Please feel free to utilize this when considering the promotion of sales DX. 【Featured Case Studies (Partial)】 ■ Inside Sales Implementation Case: Human Technologies Corporation ■ Inside Sales Implementation Case: NDEK Corporation ■ Inside Sales Implementation Case: Major Electric Power Company ■ Customer Support Implementation Case: Fornes Life Corporation *For more details, please download the PDF or feel free to contact us.

In the Sales DX Boot Camp, experts will accompany participants as they create their own sales DX strategy design, following the "10 STEPS to Achieve Sales DX." This service, which is a new form that is "neither training nor consulting," focuses on workshops where participants fill in the "10 STEPS," while also providing abundant lectures to offer the necessary background knowledge and support from experts.

From launching inside sales, analysis, strategy creation, actual operations, to online sales outsourcing, everything can be fully outsourced. With over 20 years of experience and more than 1,000 products, we will flexibly plan and propose a model for generating business opportunities tailored to your company's challenges.

The "Inside Sales In-House Support Service" introduces "how to conduct inside sales activities" and "how to develop personnel," based on successful patterns derived from supporting over 1,000 projects in response to the question, "What should inside sales aim for and how should they operate?" Practical techniques that cannot be acquired through general seminars or books can also be learned through hands-on work.

MiiTel automatically analyzes all conversation data, such as phone calls, web meetings, and face-to-face interactions, using AI. It visualizes the quality of customer interactions and supports training, improvement, and compliance. It is a voice DX platform that can be used company-wide, from sales to support.

Are there those who are struggling with the issue of many complicated inquiries within the company that hinder the progress of their primary business? NEC Communication DX Support Service builds an internal help desk environment on Microsoft Teams. There, we can automate first responses using generative AI and even automatically create FAQs from response logs. Additionally, with the BPO service option provided by experienced staff from NEC VALWAY, we support users in their utilization.

―An AI Help Desk that Ensures Solutions through Collaboration between Humans and AI― Most of the business knowledge is referred to as "tacit knowledge." By operating a cycle of automatic conversion of tacit knowledge into explicit knowledge through AI, human handling of tacit knowledge, and formalizing tacit knowledge, we will expand such "tacit knowledge" and achieve true knowledge management.

We provide an all-in-one service that contributes to the rapid detection of risks through an "advisory service based on an internal reporting management system," a "workplace health survey" that visualizes the current state of the workplace, and content services that help prevent harassment and other issues. We support our customers' compliance management with advanced solutions that integrate human and digital elements.

In the manufacturing industry, effective lead acquisition and customer relationship building are essential to respond to complex product lifecycles and diverse customer needs. Particularly in today's fast-paced environment of technological innovation, the introduction of sales methods utilizing the latest digital technologies is crucial for establishing a competitive advantage. However, there are often challenges in formulating and executing specific DX strategies that are tailored to the on-site situation. This program supports manufacturing companies in creating sales DX strategy designs led by the field, tailored to their own circumstances. 【Usage Scenarios】 - Improving lead acquisition rates in new customer development - Promoting upselling and cross-selling through strengthening relationships with existing customers - Efficient information dissemination and customer engagement utilizing digital channels - Visualization of the entire sales process and data-driven improvements 【Effects of Implementation】 - Increase in the number and quality of leads - Continuous results generation through the self-sufficiency of sales representatives - Enhanced ability to respond quickly to market changes - Promotion of objective decision-making based on data

In the IT and SaaS industry, sales strategies are required to respond to rapidly changing markets and build continuous relationships with customers. In particular, to deepen customer engagement, it is important to have a data-driven approach and to build a sales organization capable of executing it. However, many companies face challenges in implementing sales methods that leverage the latest technologies and in formulating strategies tailored to the needs of the field. The Sales DX Boot Camp supports these challenges by having experts accompany participants as they create their own sales DX strategy design. 【Usage Scenarios】 - Strengthening engagement in acquiring new customers - Deepening relationships with existing customers and promoting upselling and cross-selling - Optimizing sales activities based on data - Rapidly responding to changing market needs 【Benefits of Implementation】 - Improved customer engagement - Increased efficiency and maximization of sales results - Realization of sustainable sales reform led by the field - Establishment of competitive advantage

We would like to introduce our "Strategy Implementation DX Solution." We provide support for building a "winning" organization. The "Sales DX BootCamp" implements a collaborative transformation of the sales organization in just 2 months through 10 steps. Furthermore, with the "Voice Analysis AI MiiTel," we can replicate sales conversations that lead to successful sales using just a smartphone, thereby enhancing the overall sales capabilities of the organization. We will build and support a deal creation model tailored to companies with our "AI-powered Inside Sales." 【AI-powered Inside Sales (partial)】 ■ Industry and company analysis ■ Inside sales strategy formulation ■ Target list creation ■ BDR (Outbound) ■ SDR (Inbound) ■ Online sales agency *For more details, please feel free to contact us.

What value has been gained from inside sales through "building together" rather than "leaving it to others"? Since its founding in 1922, Asahi Kasei Corporation has continued to contribute to society in three main areas: healthcare, housing, and materials. In particular, the materials sector, which deals with highly specialized products such as chemicals and materials, requires extensive customer bases and deep expertise related to each product. The "large number of customers" and "optimization of sales resources" in this BtoB sector have been challenges that the company has faced for many years. In expanding the customer base for Asahi Kasei's flagship product, the plastic molding machine cleaning agent "Asaclean," we will introduce specific initiatives and the genuine voices of the personnel involved, detailing how these challenges were overcome and how the sales strategy was elevated to the next stage.

What are the 10 STEPS that significantly increased sales growth? As a production company of the TV Asahi Group, TV Asahi Create is responsible for art sets, video direction, CG production and technical support, subtitle production management, and comprehensive event direction. The company has expanded its video subtitle technology, cultivated in the broadcasting field, as a SaaS called "mashup," and is advancing the transition from a labor-intensive model to an intellectual property-based model. In a competitive environment where being technically superior alone does not guarantee selection, the company faced challenges such as a lack of sales experience, undeveloped KPIs, project progress being overly reliant on individuals, and anxiety about "responsibility in case of failure." Amidst these challenges, they successfully launched pipeline operations centered around the "Sales DX Boot Camp (10 STEP)," which is designed with on-site leadership while being accompanied by experts, and support for collaborative sales management. We will provide a detailed introduction to their initiatives.