Customer Management System - メーカー・企業54社の製品一覧とランキング | イプロス

更新日： 集計期間:Apr 08, 2026～May 05, 2026
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Customer Management Systemのメーカー・企業ランキング

更新日： 集計期間:Apr 08, 2026～May 05, 2026
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  1. シンキングリード 東京本社、大分オフィス Tokyo//Information and Communications
  2. ソフトブレーン 東京本社 Tokyo//others
  3. 兼六コンピュータサービス Tokyo//Information and Communications
  4. 4 ノイアンドコンピューティング Hiroshima//Information and Communications
  5. 5 インティ Yamaguchi//Information and Communications
企業ランキングへ

Customer Management Systemの製品ランキング

更新日： 集計期間:Apr 08, 2026～May 05, 2026
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  1. Estimation, Billing, and Customer Management System "Kouji-kun" 兼六コンピュータサービス
  2. Customer Management System "Maido Ari.net" インティ
  3. セールスフォースは役に立たない？ ソフトブレーン 東京本社
  4. Customer Service Quality Improvement Platform 'QQURU' アルビド・ジャパン
  5. 4 Customer Management System MasterPro Systems Nakashima Co., Ltd.

Customer Management Systemの製品一覧

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Common Point Service "Frequ"

Common Point Service "Frequ"

We offer benefits according to the customer's membership rank! Customer analysis can be done on the management screen.

"Frequ" is a common point service that leads to increased repeat visit rates and the acquisition of new customers. Do you have concerns such as, "It doesn't lead to repeat visits," or "While methods like TV and flyers have temporary effects, they don't sustain visits and are costly"? We offer benefits according to the membership rank of our customers. Members can receive benefits at any participating store, which also motivates them to visit other participating stores. 【Features】 ■ Members can receive benefits at any participating store. ■ It motivates members to visit other participating stores. ■ Customer analysis is possible through the management screen. ■ By analyzing accumulated data, we can clarify customer characteristics. ■ It helps in improving operations by developing new products and services and identifying issues. ■ You can check the number of people who received points within a specified period. *For more details, please refer to the PDF document or feel free to contact us.

  • Store app
  • Customer Management System

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Commercial open-source customer management system 'SugarCRM'

Commercial open-source customer management system 'SugarCRM'

We share and analyze customer information in real time.

"SugarCRM" is a commercial open-source customer management system that provides high-quality customer response features (CRM) in an all-in-one solution for marketing, sales, and support departments. It has a proven track record as an alternative to traditional expensive CRM products and continues to adapt flexibly to the ever-changing needs due to its customizable nature. Please feel free to contact us if you have any inquiries. 【Features】 ■ Marketing management features ■ Sales management features ■ Customer support features ■ Groupware ■ System integration features, etc. *For more details, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Online business negotiation system
  • Customer Management System

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Customer Management System

Customer Management System

We will help you build relationships between stores and customers.

We provide a customer management system that supports total customer management operations and sales promotion, from planning proposals for direct mail promotions to implementation and result reporting. - Our uniquely developed "Customer Management Program" allows for various extractions. - Security measures based on the Personal Information Protection Law are fully in place. - We also manage memorial services with our "Memorial Service Management System," helping to capture demand for memorial services. Please feel free to contact us if you have any requests. 【Benefits】 ■ No need for data management ■ No need for computer systems ■ Clear costs ■ Customer analysis possible ■ No need for DM work or shipping *For more details, please download the PDF or feel free to contact us.

  • Other Management Services
  • Customer Management System

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What is new business development sales? A thorough explanation of 15 sales techniques and tips for acquiring customers.

What is new business development sales? A thorough explanation of 15 sales techniques and tips for acquiring customers.

A column explaining 15 different methods categorized by approach and key points for achieving results!

New business development sales refer to sales activities aimed at acquiring new customers. In this article, we will explain 15 different methods of new business development sales categorized by approach, along with key points for achieving results. *For detailed content of the column, you can view it through the related links. Please feel free to contact us for more information.*

  • SFA (Sales Support System)
  • Customer Management System

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What is on-premises? Points for comparison and selection with the cloud.

What is on-premises? Points for comparison and selection with the cloud.

A thorough explanation of the selection points for comparing CRM implementation with the cloud!

In the business field, customer management using CRM tools is becoming more common. There are generally two types of CRM tools: on-premises and cloud-based. On-premises CRM refers to the type of CRM that is built and operated on the company's own servers. In contrast, the use of cloud services for CRM, which utilizes external servers, is currently advancing. In this article, we will thoroughly explain the comparison and selection points when implementing CRM in relation to cloud services. *For more detailed content, please refer to the related links. Feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Top 5 Customer Management Systems! Explanation of Benefits and How to Choose!

Top 5 Customer Management Systems! Explanation of Benefits and How to Choose!

Explaining the advantages and disadvantages of implementing a customer management system and how to choose one!

"I feel limited by customer management in Excel." "What customer management system should I choose?" This article addresses companies facing such concerns and questions by explaining the advantages and disadvantages of implementing a customer management system, as well as how to choose one. Additionally, we will introduce recommended customer management systems. *For more detailed content, please refer to the related links. If you have any questions, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Which is more suitable for business? CRM/SFA or chat tools?

Which is more suitable for business? CRM/SFA or chat tools?

An explanation of which is more suitable for business and contributes to performance improvement: "CRM/SFA" or "chat tools"!

To improve productivity and performance within the company, smooth information sharing and revitalization of communication within the organization are essential. Effective means for this include the introduction of "CRM/SFA" and "chat tools." "Chat tools" are communication tools that can be used anywhere, and they have been adopted by many companies as a suitable means of communication in modern times. However, what positive impact do they have on performance compared to the introduction of CRM/SFA, especially before actual implementation? In this article, we summarize which is more suitable for business between "CRM/SFA" and "chat tools," and which contributes to performance improvement. *For detailed content of the column, please refer to the related link. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Customer Management System

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Is Salesforce difficult to operate?

Is Salesforce difficult to operate?

CRM and SFA tools! An explanation of the benefits of implementation and solutions in a column.

Salesforce, which is famous as a CRM and SFA tool. However, after implementation and building functionalities, there may be a certain number of users who find it difficult to operate Salesforce. In this article, we will revisit the advantages of Salesforce and present solutions to these issues. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Customer Management System

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What is a customer? An explanation of definitions and classification methods in sales and marketing.

What is a customer? An explanation of definitions and classification methods in sales and marketing.

Introduction to customer types, sales methods, and important considerations when interacting.

In sales and marketing, "customers" refer to individuals or companies that already have a business relationship with the company. This article will introduce the definition and classification of customers, as well as effective measures. Let's also look at the differences between similar terms such as "business partners" and "clients." *For more details on the column, you can view it through the related links. Please feel free to contact us for more information.*

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Customer Management System

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セールスフォースは役に立たない？

セールスフォースは役に立たない？

理由とおすすめのCRM/SFAを紹介！自社に合ったサービスの選定が重要

セールスフォース(Salesforce)は世界的に広く使われているCRM/SFAです。 高い評価を受けていますが、万能ではありません。なかには、導入しても 運用しにくく使われないため、役に立たないと評価した企業もあるかもしれません。 CRM/SFAは、自社に合ったサービスの選定が重要です。 この記事ではセールスフォースが役に立たないと言われる理由を取り上げたのち、 セールスフォースが向く企業とそうでない企業を解説します。 おすすめのCRM/SFAも紹介しますので、事業にぜひお役立てください。 ※コラムの詳細内容は、関連リンクより閲覧いただけます。 　詳しくはPDFをダウンロードしていただくか、お気軽にお問い合わせください。

  • CRM (Customer Relationship Management System)
  • SFA (Sales Support System)
  • Customer Management System

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Integrated CRM platform for marketing "CRMstage"

Integrated CRM platform for marketing "CRMstage"

The integrated platform "CRMstage" for utilizing customer data enables personalized marketing.

CRMstage is an integrated CRM platform (CRM/CDP solution) designed to consolidate and centrally manage various customer data dispersed within the organization, enabling one-stop solutions from customer analysis to segmentation and marketing initiatives, aimed at customer retention and expansion. While significantly reducing the burden of marketing operations, it achieves personalized marketing tailored to each individual customer. ■ It addresses the following challenges: - Want to integrate and centrally manage various dispersed customer data. - Want to implement strategies and approaches tailored to customer characteristics. - Want to reduce the burden of data extraction and merging tasks. - Want to speed up operations from analysis to implementation of strategies. - Do not want to incur high costs for CRM/CDP systems. ■ Features of CRMstage: - Achieves speed in marketing strategies and initiatives through data integration and centralization. - Enables automation of marketing initiatives through integration with various tools. - Allows for personalized strategies tailored to the characteristics of each individual customer. - A system that is easy to implement from both functionality and cost perspectives.

  • DWH
  • CRM (Customer Relationship Management System)
  • DMP
  • Customer Management System

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Customer Management System 'KASER SYSTEM'

Customer Management System 'KASER SYSTEM'

Centralized management of operations and utilization of data lead to customer retention and business improvement.

The "KASER SYSTEM" is a customer management system that integrates reservation management, reception management, and history management. It allows for reception registration based on reservations through a schedule table and a monthly calendar for reservation management, enabling simultaneous registration at the time of reception. Reception history and customer management history are accumulated. Additionally, customization is possible through the extraction of historical data. 【Reception from 4 Directions】 1. Customer Information → Reception Screen 2. Schedule Table → Reception Screen → Reception Registration 3. Reservation Information → Reception Screen → Reception Registration 4. Reservation List → Reception Screen → Reception Registration *For more details, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Integration with external systems (uSonar, Box)

Integration with external systems (uSonar, Box)

Introduction to the normalization of business card and customer information through uSonar integration!

The integration feature between vtiger CRM and the corporate database "uSonar" is a groundbreaking solution that contributes to the improvement of business processes and enhances business competitiveness. By utilizing this integration feature, companies can centrally manage customer information, enabling smooth and rapid decision-making. By leveraging this solution, the business card information and corporate data imported into "uSonar" are regularly synchronized, reducing the likelihood of duplicate entries and information inconsistencies. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Customer Service Quality Improvement Platform 'QQURU'

Customer Service Quality Improvement Platform 'QQURU'

We support CRM, marketing, and customer service activities alongside the companies we introduce.

"QQURU" is a tool that supports communication with members by organizing a membership system linked to the official LINE account. It allows for the easy establishment of a membership organization that can be registered simply with a LINE ID. In addition to membership cards, it provides features such as points and coupons to encourage the active use of the membership organization. Furthermore, it enables centralized management of various data necessary for customer service and marketing, including preferences, consideration status, and purchase intent. 【Features】 ■ Customer management ■ Digital membership card ■ Points issuance ■ Increased LTV and sales ■ Reduced customer service burden *For more details, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Lasting paper

Lasting paper

Outstanding permanent water resistance. It is a popular product for outdoor use.

Our company offers "Lasting Paper," which can be stored long-term without tearing, smudging, or discoloration even when wet. It can be used anywhere, whether on sunny days, rainy days, outdoors, or indoors. There is no need for special ink, and it can be printed with existing laser printers, making it ideal for creating gardening labels, POP displays, business cards, menus, and more. Additionally, if dust settles on the surface, it can be easily wiped clean with a cloth due to the product's smoothness. 【Features】 ■ Safe to cut ■ Resistant to dirt ■ Excellent lightfastness ■ Sturdy thick paper ■ Beautiful color reproduction *For more details, please download the PDF or feel free to contact us.

  • Gardening supplies
  • Customer Management System

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[Development Achievements] IT School Customer Management System

[Development Achievements] IT School Customer Management System

Building a homepage and web customer management system using Laravel, PHP, and MySQL!

We would like to introduce our achievements in developing the "IT School Customer Management System." The goal was to customize and develop IT training courses to meet a wide variety of needs and manage student information. With the operation of the website and customer management system, customers can now promote themselves, leading to an increase in applications for IT training. Additionally, user management has become easier. 【Project Overview】 ■Challenges - Applications for IT training from customers were stagnating. - There was a need to manage student information individually. ■Solution - Built a website and web customer management system using Laravel, PHP, and MySQL. *For more details, please download the PDF or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Point Customer Management System Point Pro Lite Version

Point Customer Management System Point Pro Lite Version

It can be utilized in various industries from individual stores to multiple stores.

- This is a batch processing type customer management software that uses a memory card built into the point card reader, which can be imported to a computer. - It allows you to view detailed personal data of customers. While it is equipped with basic analysis functions, it is the number one popular point customer management software that keeps the price low as a packaged software.

  • Other Software
  • Customer Management System

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Customer Management System MasterPro

Customer Management System MasterPro

Achieve total management of various customer information!

Customer MasterPro is a system that allows for centralized management of various information, including general customer management software functions and features specialized for construction, such as construction information, equipment information, construction process management, and worker management. By utilizing the accumulated customer information, it enables quick responses during inquiries, as well as proposals for renovations, equipment replacements, and regular direct mailings. By continuing such targeted sales activities, the number of business negotiations will naturally increase.

  • Construction and process management software
  • Customer Management System

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Check the caller before answering the phone + customer management "Denwaban DB"

Check the caller before answering the phone + customer management "Denwaban DB"

When there is an incoming call, record the caller's phone number and the date and time of the call! By freely recording the content of the call and the response, you can utilize it for sales records and marketing.

Have you ever missed a valuable phone opportunity because you were briefly away from your seat when the call came in? Also, if you had prior knowledge of the caller's number, name, and what you had discussed in the past before picking up the receiver, you could calmly answer the phone after preparing a conversation scenario, right? Even if a different staff member handled the customer, understanding the background allows for more tailored responses. Furthermore, if you could display a list of all the calls you’ve received, along with the date, time, and notes, you could grasp past interactions and strategize for future sales. The "Denwaban DB" solves these concerns. Main features: ■ Operates on Mac or Windows ■ Records the caller's phone number and the date and time of the call when there is an incoming call ■ Emails the call details to a specified address. If you designate a smartphone, you can also call back while on the go ■ Allows you to take notes for each call. By freely recording the content of the call and responses, you can utilize it for sales records and marketing ■ With the server version, data can be accessed from multiple clients, whether from Mac or Windows

  • Other Software
  • Customer Management System

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Reservation and Customer Management System "Kouraku Biyori"

Reservation and Customer Management System "Kouraku Biyori"

Manage reservations without a handwritten ledger! A user-friendly system with an easy-to-read interface.

"Pleasant Outing Weather" is a reservation system designed for restaurants and tourist facilities that accept reservations from both individual and group customers. With the inputted reservations, you can easily generate a menu summary, eliminating the hassle of compiling and printing menus. By systematizing operations, business efficiency will significantly improve. 【Features】 ■ Manage reservations without handwritten ledgers ■ Low cost, making implementation easy ■ User-friendly interface with clear operation instructions *For more details, please refer to the PDF document or feel free to contact us.

  • Reservation Management System
  • CRM (Customer Relationship Management System)
  • Customer Management System

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System "Smart Photo Studio"

System "Smart Photo Studio"

Comprehensive customer management that connects to tomorrow! Smooth photo selection and order input.

"Smart Photo Studio" is a system equipped with comprehensive features that support the efficiency of photo studio operations. Customer management allows for easy searching of customer information, and you can quickly check reservation statuses as well. Additionally, it is a total system that supports photo selection and product ordering after the shoot. 【Features】 ■ Reservations ■ Customers ■ Photo selection and ordering ■ Workflow ■ Operations management ■ Master *For more details, please refer to the PDF document or feel free to contact us.

  • Headquarters/Store System
  • Reservation Management System
  • CRM (Customer Relationship Management System)
  • Customer Management System

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Integrated Customer Management System for Housing and Renovation

Integrated Customer Management System for Housing and Renovation

You can check customer information and response history on a single screen.

■Integrated Customer Management System You can easily and securely manage your important customer information in a centralized manner. In addition to thorough management of customer data, it can also be utilized for data analysis, direct mail, and postcard sending. ーーーーーーーーーー As the number of customers increases, managing customer information with Excel or paper can lead to delays in response and the risk of information loss. Since it also requires management effort, there is a risk of decreased operational efficiency. The system developed to solve such customer management issues is the Integrated Customer Management System. ーーーーーーーーーー *For more details, please refer to the PDF document or feel free to contact us.*

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Customer Management System CRM × SFA = CRMis

Customer Management System CRM × SFA = CRMis

No customization needed - easy to implement with simple operations. Customer management + sales support. Reducing the loss of sales time when returning to the office. Moving away from daily reports for the sake of daily reports.

"CRMis" is a cloud system equipped with customer management (CRM) and sales support (SFA) centered around customer management. With SFA, it visualizes sales activities and operations, enhancing sales capabilities and improving sales productivity. CRM collects customer information, analyzes needs, and visualizes them, leveraging this for sales activities to drive revenue. It comes standard with a wide range of features, including customer management, unread management, and email notifications, all at a low cost. 【Features】 ■ A new concept that brings out the latent potential of the team ■ Solutions for reporting, communication, and consultation tailored to challenges ■ A wide range of features included as standard at a low cost ■ Centralized management of customer information in the cloud, enabling real-time information sharing across the organization ■ Creating a system that drives the organization, sharing desired objectives and goals with members *For more details, please refer to the PDF materials or feel free to contact us.

  • Cost management and cost estimation software
  • Customer Management System

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Cloud-based customer management system 'ChaRMe'

Cloud-based customer management system 'ChaRMe'

Sales support through customer management! It is a cloud-based customer management system that embodies CRM.

"ChaRMe" is a cloud-based customer management system designed with the concept of "information sharing within the company." Customer information managed on the server can be shared in real-time via the internet, whether between headquarters and sales offices or from remote locations. By sharing and managing customer and sales activity information within the company, it prevents the personalization of work while also supporting daily sales activities. [Features] ■ No limit on the number of login IDs ■ Smartphone compatible for access anywhere ■ Customized menus for each representative *For more details, please download the PDF or feel free to contact us.

  • Cost management and cost estimation software
  • Customer Management System

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LINE Connect System "GEPPY"

LINE Connect System "GEPPY"

1-to-1 communication on LINE! You can expand LINE's features.

"GEPPY" is a system that connects existing data such as member information and purchase information, regardless of whether it is from LINE, e-commerce sites, or physical stores, enabling 1-to-1 communication tailored to the consumer's situation. By expanding the LINE corporate account, it allows for richer expressions and, through scenario-based bots, facilitates a rich bot communication that can automatically respond to various user activities. 【Features】 ■ Messages can be sent to individual attribute friends linked to surveys and tagging. ■ Automatic responses by bots, step-based automatic message delivery, and automatic reservation management for visits and store arrivals are possible. ■ It enables the promotion of store visits and attendance by linking the site with LINE. *For more details, please download the PDF or feel free to contact us.

  • others
  • Customer Management System

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[Case Study of SFA/CRM Implementation] Electric Power Company

[Case Study of SFA/CRM Implementation] Electric Power Company

Introducing a case study that achieved improvements in operator productivity and the accuracy of responses!

We will introduce a case study of the integration of "FlexCRM" and "CT-e1/SaaS" in an electric power company, utilizing voice recognition and AI summarization. The company was already using "FlexCRM" and "CT-e1/SaaS" for contract management and contact center operations, but further improvement in operational efficiency and data accuracy had become a challenge. By achieving a reduction in processing time across multiple operations, they succeeded in enhancing the efficiency of operator tasks. Even after implementation, continuous refinement of prompts has led to improved summarization accuracy. [Case Overview] - Can be implemented as an add-on to FlexCRM and CT-e1/SaaS. - Capable of supporting multiple operations, offering high versatility. - Provided as an optional service for CT-e1/SaaS, allowing for low-cost and short-term implementation. *Currently, we are offering a collection of case studies on the implementation of FlexCRM for PDF download. For more details, please download the PDF or contact us directly.

  • SFA (Sales Support System)
  • CRM (Customer Relationship Management System)
  • Customer Management System

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Corporate Sales in the Hotel Industry: Building a Foundation with F-RevoCRM

Corporate Sales in the Hotel Industry: Building a Foundation with F-RevoCRM

A case where support was provided from building the foundation of the sales structure for the banquet division to the introduction and operation of the system.

We would like to introduce the case of Hoshino Resort OMO7 Asahikawa implementing 'F-RevoCRM'. Regarding the banquet business that hosts commemorative events and parties for companies and organizations, corporate sales activities are necessary, marking the first venture for the Hoshino Group in this area. Because this is a first-time initiative, sales activities were conducted without an established sales foundation, raising concerns that the sales efforts could become overly reliant on individual members. Therefore, this time, our company supported the establishment of the sales structure for the OMO7 banquet division, from system implementation to operation. [Challenges] - Even if many sales flow items are standardized, not all members are able to operate them. - There is a significant difference in proficiency between veteran sales members and new sales members, leading to discrepancies in system operation. [Implementation Results] - Sales flow rules can be set individually. - Sales management settings can be tailored to both new and veteran members. - Changes can be made for each project. - Compared to previous settings, unnecessary visits have been reduced by half. - Project management has become more efficient. *For more details, please refer to the PDF document or feel free to contact us.

  • SFA (Sales Support System)
  • Customer Management System

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[Representative Dialogue] Active in the Support Department! The Potential of F-RevoCRM

[Representative Dialogue] Active in the Support Department! The Potential of F-RevoCRM

Strengthening the support system by providing a "portal site" where customers can check the progress status.

We would like to introduce a case study of Hirokei Co., Ltd. implementing "F-RevoCRM." Prior to the system implementation, the company managed inquiries using Excel and Access management ledgers, but they did not have a management system in place to respond to all inquiries smoothly. Therefore, they introduced our system. It allows for centralized management of inquiries to ensure that there are no oversights in responses, and additionally, we provided a portal site to visualize the progress for customers. 【Case Overview】 ■ Purpose: Strengthening the support system ■ Usage: Management of customer inquiries related to the system 【Implementation Results】 ■ Centralized management of inquiries to ensure no oversights in responses ■ Provided a portal site to visualize progress for customers ■ Created content similar to an FAQ page, allowing customers to resolve their own questions by accumulating knowledge of inquiry content within the company ■ Eliminated dependency on specific individuals in business operations *For more details, please refer to the PDF document or feel free to contact us.

  • Customer Support
  • Customer Management System

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Why do CRM implementations fail? Why do we revert back to Excel?

Why do CRM implementations fail? Why do we revert back to Excel?

Webinar video released! Why do CRM implementations fail? Why do we revert back to Excel?

- Although we introduced CRM, it failed to take hold and ended up being a failure. - Overall, the system is not being used. - It doesn't fit our business operations, and we ended up managing everything with Excel... This seminar is a must-see for those in this situation! In this seminar, we will cover a wealth of topics that are key to successfully implementing CRM, starting from the transition from ERP to CRM and including tips on how to effectively utilize CRM for improving operational efficiency. If you would like to watch the full webinar video, please apply through the dedicated form. Application link: https://bd.thinkingreed.co.jp/ma/sitedlseminar-viewing-majisemi221117 This seminar is packed with tips to avoid failing in CRM implementation, so be sure to check it out.

  • CRM (Customer Relationship Management System)
  • Customer Management System

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Customer attrition, is your company okay?

Customer attrition, is your company okay?

Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really addressing them properly?' To help with this, we have prepared a simple checklist to easily identify the causes of customer attrition and how to improve it! - It takes too long to respond to customer inquiries - We receive similar complaints repeatedly - We don't know the whereabouts of employees who are out of the office - Customer information is managed in a disorganized manner within the company If any of these apply to you, please give it a try!

  • CRM (Customer Relationship Management System)
  • Customer Management System

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