A thorough explanation of the selection points for comparing CRM implementation with the cloud!
In the business field, customer management using CRM tools is becoming more common. There are generally two types of CRM tools: on-premises and cloud-based. On-premises CRM refers to the type of CRM that is built and operated on the company's own servers. In contrast, the use of cloud services for CRM, which utilizes external servers, is currently advancing. In this article, we will thoroughly explain the comparison and selection points when implementing CRM in relation to cloud services. *For more detailed content, please refer to the related links. Feel free to contact us for more information.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.