You can check customer information and response history on a single screen.
■Integrated Customer Management System You can easily and securely manage your important customer information in a centralized manner. In addition to thorough management of customer data, it can also be utilized for data analysis, direct mail, and postcard sending. ーーーーーーーーーー As the number of customers increases, managing customer information with Excel or paper can lead to delays in response and the risk of information loss. Since it also requires management effort, there is a risk of decreased operational efficiency. The system developed to solve such customer management issues is the Integrated Customer Management System. ーーーーーーーーーー *For more details, please refer to the PDF document or feel free to contact us.*
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basic information
- Customer Information Integration Management - Building Information Management - Past Response History Management - Complaint Management - Inquiry Management - Action Progress Management - Quotation Creation Management - Application and Approval Management Various customer-related functions can be integrated and managed. *For more details, please refer to the PDF document or feel free to contact us.*
Price range
P4
Delivery Time
Applications/Examples of results
For more details, please refer to the PDF document or feel free to contact us.
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Company information
The Construction Systems Sales Department is a total coordination division that supports the construction and construction machinery industries with internet technology and open systems. Our company has three main features. Feature 1: [A consistent system from requirements definition to post-implementation operation and maintenance] We have sales, development, and maintenance departments within our division, allowing us to handle everything from proposals to operations in-house. In the event of unexpected troubles, we collaborate with our internal network department, data center operations department, offshore partners, and vendors to quickly resolve issues. Feature 2: [Ability to propose optimal solutions without external influence] As an independent vendor, we are not affected by other companies, allowing us to provide neutral advice on necessary packages for operational efficiency and product inquiries. During requirements confirmation, we inquire about the internal situation and make IT proposals that open up future prospects. Feature 3: [Solving the problem of not being able to centrally manage data across multiple industry systems] By collaborating with our specialized departments for different industries within our company, we resolve issues. Additionally, we have established a system to work with other vendors to provide optimal proposals based on cost-effectiveness.
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