From a sell-out model to a service provision model! An explanation of the value provided by F-RevoCRM.
Free White Paper on Business Model Transformation: "The Value Provided by F-RevoCRM" Now Available! Currently, in response to changes in customer values and the increase in competitors, more companies are shifting their business models from a one-time sale to a service-oriented approach. This white paper explains how companies facing challenges in customer management can transition from a one-time sale business to a service-oriented business and the effects that F-RevoCRM can bring. ■ From "Product" Centric to "Customer" Centric Unlike the traditional "one-way" business model where "selling a product is the end," the proliferation of digital technology is making the "service-oriented business" that continuously provides services an important business model for the future. To continuously provide services, effectively utilizing customer information is crucial. CRM consolidates and manages all customer information, allowing for improvements in services and products based on needs, thereby realizing a service-oriented business. ■ Contents - Background of CRM Demand - Why F-RevoCRM? - About System Implementation - What You Can Do with F-RevoCRM
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations, including general uses such as customer information management and sales support, as well as specific applications in industries like healthcare for managing patient information and real estate for managing property information, allowing for flexible customization to meet corporate needs. ▼ Features - Integrated Customer Management System: Streamlines all customer-related operations, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable optimal customization for users' operations and environments. Additionally, data integration with other systems via API connections is easily achievable. - Diverse Implementation Options: Can be flexibly selected for either on-premises or cloud environments, expanding the choices for implementation methods. - Reliable Support System: Provides support tailored to the company's operations from implementation to operation. Comprehensive support ensures that even first-time implementations can be used with confidence. Support system: Offers tailored support from implementation to operation.
Price information
■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Can be used for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.
Price range
P2
Delivery Time
P2
※For F-RevoCRMCloud, you can start using it as early as the same day by applying online.
Applications/Examples of results
■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enjin Medical Corporation, on-site operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: The progress of inquiries handled by the support department has been visualized, enhancing the speed and quality of customer responses. Case Studies ▶ https://f-revocrm.jp/instance/ *We have prepared a related catalog titled "F-RevoCRM Industry-Specific Case Study Collection," so please take a look.
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which goes beyond general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, by also incorporating the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house production.