Check your company's customer satisfaction and issues with the customer satisfaction checklist!
Have you ever wondered, 'Customer complaints are increasing, but are we really addressing them properly?' To help with this, we have prepared a simple checklist to easily identify the causes of customer attrition and how to improve it! - It takes too long to respond to customer inquiries - We receive similar complaints repeatedly - We don't know the whereabouts of employees who are out of the office - Customer information is managed in a disorganized manner within the company If any of these apply to you, please give it a try!
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations, such as general applications for customer information management and sales support, management of patient information in the medical industry, and management of property information in the real estate industry, allowing for flexible customization tailored to the needs of businesses. ▼ Features - Integrated Customer Management System: Streamlines all operations related to customers, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Utilizes the characteristics of open source (OSS) to enable optimal customization for users' operations and environments. Additionally, data integration with other systems through API collaboration is easily achievable. - Diverse Implementation Options: Can be flexibly selected for both on-premises and cloud environments, expanding the choices for implementation methods. - Reliable Support System: Provides support tailored to the company's operations from implementation to operation. Comprehensive support is available for first-time implementations, ensuring peace of mind.
Price information
■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.
Price range
P2
Delivery Time
P2
※For F-RevoCRMCloud, you can start using it as soon as the same day by applying online.
Applications/Examples of results
■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the Enjin Medical Corporation, field operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: Progress in handling inquiries in the support department has been visualized, enhancing the speed and quality of customer service. Case Studies ▶ https://f-revocrm.jp/instance/
Detailed information
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Customer Satisfaction Checklist
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which goes beyond general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, by also incorporating the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house production.
