We will help you build relationships between stores and customers.
We provide a customer management system that supports total customer management operations and sales promotion, from planning proposals for direct mail promotions to implementation and result reporting. - Our uniquely developed "Customer Management Program" allows for various extractions. - Security measures based on the Personal Information Protection Law are fully in place. - We also manage memorial services with our "Memorial Service Management System," helping to capture demand for memorial services. Please feel free to contact us if you have any requests. 【Benefits】 ■ No need for data management ■ No need for computer systems ■ Clear costs ■ Customer analysis possible ■ No need for DM work or shipping *For more details, please download the PDF or feel free to contact us.
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basic information
【Customer Management Details】 ■Dedicated Program ■Data Management ■Sales Promotion and Proposal Planning *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Usage Examples and Success Stories】 ■ Monthly birthday DM and event DM sent three times a year resulted in a 120% increase in sales compared to the previous year. ■ Customers were segmented by distance from the store (3km, 5km, 10km) and event DMs were sent at different times. This staggered timing led to increased customer turnout without concentrating visits during peak times. ■ Only customers within 1km of the store were selected, and a free market was announced for the morning in the parking lot, which successfully attracted new customers as a community-focused event. ■ When planning a wedding anniversary DM, there were issues with response rates due to high divorce rates; however, it ultimately resulted in a database centered around long-term couples, with a response rate exceeding 20%. ■ For memorial services, many people desired the same location, cuisine, and costs, leading to guaranteed repeat customers, among others. *For more details, please download the PDF or feel free to contact us.
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Company information
Our company offers outsourcing services for client companies, handling everything from customer data entry to database management, as well as planning, production, and shipping tasks for promotional activities. This allows client companies to focus on their core business and accelerate their business expansion. Furthermore, based on years of experience and expertise, we aggregate, analyze, and diagnose customer data, guiding them to success through advice, implementation, and verification. Please feel free to contact us if you have any inquiries.
![[Case Study of SFA/CRM Implementation] TeleMart Japan Co., Ltd.](https://image.www.ipros.com/public/product/image/2076656/IPROS14841782033426816267.png?w=280&h=280)
