From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!
Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Since customer information is managed in each department, it needs to be registered multiple times... - Internal sharing is not being done, leading to wasted time in sharing information with various departments... - It is not possible to grasp the progress of the manufacturing department... - Communication with external parties is done through phone and fax, making it difficult to understand the status of responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies, through the settings screen. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!
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basic information
"F-RevoCRM" is an integrated customer management system based on open source (OSS). It supports various business operations, including general uses such as customer information management and sales support, as well as specific applications in the medical industry for managing patient information and in the real estate industry for managing property information, allowing for flexible customization tailored to the needs of businesses. ▼ Features - Integrated Customer Management System: Streamlines all business operations related to customers, including marketing, sales, deal management, estimate management, support, and inquiry management. - Flexible Customization: Leverages the characteristics of open source (OSS) to enable optimal customization for users' operations and environments. Additionally, data integration with other systems via API connections is easily achievable. - Diverse Implementation Options: Can be flexibly selected for both on-premises and cloud environments according to needs, expanding the choices for implementation methods. - Reliable Support System: Provides support tailored to the company's operations from implementation to operation. Comprehensive support is available for first-time implementations, ensuring users can utilize the system with confidence. Support System: Offers support tailored to the company from implementation to operation.
Price information
■F-RevoCRM Cloud Edition monthly license (1-month free trial available) 20,000 yen / 1 to 10 people 50,000 yen / 11 to 25 people 100,000 yen / 26 to 50 people 150,000 yen / 51 to 75 people *Available for more than 75 people as well *Prices differ for F-RevoCRM Enterprise Edition.
Price range
P2
Delivery Time
P2
※For F-RevoCRMCloud, you can start using it as early as the same day with an application made online.
Applications/Examples of results
■Case Studies - Manufacturing Industry: Many companies involved in manufacturing, sales, and support of water heating equipment, air conditioning systems, and facility management have adopted this system. This allows for centralized management of customer, equipment, and maintenance information, improving operational efficiency. - Medical Industry: At Yamato Clinic of the En'en Medical Corporation, field operations for home medical care have been digitized using F-RevoCRM, enabling customer management up to the registration of electronic medical records. - Telecommunications Industry: Progress in handling inquiries in the support department has been visualized, enhancing the speed and quality of customer responses. Case Studies ▶ https://f-revocrm.jp/instance/
Detailed information
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By combining F-RevoCRM and the customer portal, it is possible to provide necessary information on a dedicated website for customers, enabling smooth information sharing with maintenance contractors and agents.
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It is possible to easily add information that can be managed according to your company's operations, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and management of response history from contractors and agents, from the settings screen.
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It is possible to view the equipment information, past maintenance information, and maintenance contract information held by the customer on a single screen. All internal information can be managed with the customer at the center.
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Information updates can be made anytime and anywhere from the dedicated portal site for agents and customers. Freed from phone calls, paper, and FAX, business efficiency is improved.
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Company information
At Thinking Reed, we advocate for the realization of "smart business," which goes beyond general productivity improvement efforts such as organizational and institutional reforms and systematization for companies to adapt to new environments, by also incorporating the perspectives of employee engagement and satisfaction. While our company is the developer of F-RevoCRM, we offer unique services aimed at business improvement, providing a consistent range of services from business organization to system construction, maintenance phases, and support for in-house production.