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Mail2Choice meets the needs for more advanced and flexible email forwarding control that cannot be addressed by the basic functions of Mail2Link. For example, it resolves requests such as "I want to filter and forward emails with the same content" and operational challenges like "I want to automatically start and stop forwarding at specified times or days." By using Mail2Choice, you can set detailed configurations such as stopping forwarding during specific time periods (e.g., from XX:XX to YY:YY) or forwarding emails at intervals of 5 or 10 minutes. Additionally, it can identify information in the email body and change the chat tools or talk rooms to which the emails are forwarded. Furthermore, it enables various automations, such as automatically saving email attachments to Google Drive, accommodating complex business workflows in companies. *What can be configured in Mail2Choice to match your company's complex operational rules? Please download the detailed customization case collection and consult with us.*
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When sharing announcements for the entire company, customer complaints, information about new products, etc., the tasks of printing and copying email content consumed a large amount of paper resources and manpower. Additionally, there was the issue of information getting buried in chats, making it difficult to quickly find the information needed. Mail2Post automatically posts emails that need to be shared with everyone directly to the LINE WORKS bulletin board, including attachments, pasted photos, text size, and colors. This promotes paperless operations and leads to improved work efficiency. Push notifications prevent missed or overlooked confirmations, and with the bulletin board and search functions, you can quickly find the necessary information whenever you need it. *You can download the feature documentation for Mail2Post, which includes use cases from various industries such as healthcare and hospitality, from here.
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When receiving emails with attachments such as invoices, it can be cumbersome to return to the mailer to confirm and download them, leading to situations where invoices go unpaid or are not submitted to accounting. This is due to the hassle of checking attachments and the inability to track progress. By implementing Mail2File, after receiving an email, a URL for downloading the attachment will be provided in the chat tool. You can preview the file simply by clicking the URL, and saving it is easy. All invoices can be managed collectively in one chat group, making it clear who has handled them, which helps prevent missed submissions to accounting and unpaid invoices. Up to three links of a maximum of 100MB each can be linked, and the file retention period is 180 days. *Please refer to this document for detailed features and case studies of Mail2File, which significantly improves the operational efficiency of the accounting department.
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The manual customer registration work in response to a large number of inquiries not only wastes the manpower of administrative and sales staff but also has the potential to cause registration omissions, incorrect information, and complaints due to missed responses. Additionally, it affects the formulation of business strategies because accurate aggregation cannot be achieved. Mail2Connect automatically imports inquiry emails into systems (such as Salesforce, kintone, etc.), reducing customer registration work and eliminating registration omissions. If it takes 5 minutes to register each inquiry email, handling 300 emails a month would take 25 hours (1,500 minutes), but with Mail2Connect, the work time is 0 minutes. Human errors do not occur, allowing for the freed-up time to be used for other tasks, dramatically improving work efficiency. *Here is the document explaining the mechanism of Mail2Connect's system integration and the specific cost-effectiveness of reducing customer registration work.
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Many media, such as portal sites, do not include customer information in the body of response emails, requiring you to log in to the management screen to check the details. The introduction of Mail2Link alone makes it difficult to respond immediately, but Mail2Login solves this issue. By implementing Mail2Login, you can automatically log in to the management screen at the same time you receive a response email. It extracts and formats only the necessary customer information and automatically forwards it to your chat tool. This eliminates the need for manual logins, email sorting, and forwarding, creating an environment where you can respond to inquiries faster than other companies. Mail2Login is a powerful tool for achieving immediate responses to inquiry emails. *Would you like to download a document that estimates how much your company's response speed to inquiries can improve by implementing Mail2Login?*
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Relaise Home Co., Ltd. switched its main business focus to real estate sales, making rapid response to inquiries essential. However, there was a challenge as they were using an automatic registration service for their CRM, which meant that emails were marked as read, and they could not check notifications in their inbox. By introducing Mail2Link, the manual work of email notifications was automated, allowing notifications to be sent to LINE WORKS. Furthermore, by using the optional feature Mail2Login, logging into the management screen became unnecessary, and only the required information was forwarded to the chat tool. This created an environment where they could immediately call customers just by checking email notifications. As a result, the response rate increased by 20%, exceeding 70%, and the use of the "I will respond" button improved inquiry response management, helping to prevent missed responses. *You can check the details of the operational flow that improved the response rate through the integration with Mail2Login and the use of the "I will respond" button in this document.
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Ebisu Real Estate Co., Ltd. faced challenges with the cumbersome process of forwarding copies of response notification emails for bulk assessments, making it difficult to disconnect from their mobile phones even after work hours. Additionally, delays in notifications resulted in their communication with customers being second in line. By integrating Mail2Link with LINE, they achieved automatic forwarding of response emails, creating an environment where they could make calls within 10 to 30 seconds after receiving a response. This allowed them to contact customers first, increasing their connection rate by 30% and achieving 90%. As a result, their mediation rate reached a record high of 29%. The efficiency of their operations improved with automatic forwarding, enabling them to increase the number of responses from 30 to 110 per month. *We are currently offering free materials on the specific settings for the LINE integration adopted by Ebisu Real Estate and strategies aimed at further increasing mediation acquisition.
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Toho House Shin-Koiwa had a challenge in that it took 3 minutes and 30 seconds to contact customers after receiving inquiries, making it slower than competitors in reaching out. By implementing Mail2Link, they succeeded in reducing the inquiry notification time by 30 seconds and shortening the customer contact time by 2 minutes and 30 seconds. With the introduction of Mail2Link, they can now contact customers within 20 seconds after receiving inquiries. Additionally, by integrating with the read receipt feature of LINE WORKS, they were able to visualize the response status of property representatives, allowing for smooth handling of missed responses and changes during absences. As a result, in the second month after implementation, the number of property viewings increased from 180 to 250 per month, achieving a record high. They realized that immediate responses to inquiries directly impact individual performance, which also boosted employee motivation. *You can download a detailed case study that includes a flowchart of how Toho House Shin-Koiwa utilized Mail2Link.
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By automating the flow from receiving response emails to notifying and responding to the responsible person, we eliminate delays in processing caused by time loss. Mail2Link eliminates cumbersome manual tasks and enables real-time information acquisition. Before implementation, managers and team leaders manually assigned inquiry emails to the responsible personnel, but after implementation, automatic assignment allows for immediate response without time lag. This makes it easier to connect with customers over the phone and contributes to an increase in the number of business negotiations. In our reference case, we have reduced the workload of responsible personnel by over 15 hours per month and achieved a 20% increase in sales. *For the implementation steps, configuration methods, and a simulation of the specific reduction effects in your company, please refer to the materials available here.*
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In the real estate industry, delays in responding to customer inquiry emails can lead to significant losses in sales opportunities. The current issues of "overlooking" and "manual forwarding" in email operations are having a serious impact on business. The problem of important emails getting buried among other sales or spam emails, leading to delayed responses, is occurring in many companies. Additionally, the task of forwarding messages to LINE or chat tools each time is wasting the manpower of the responsible staff. Mail2Link reduces the chances of overlooking notifications and prevents delays in initial responses by automatically sending emails to any chat tool. This eliminates the loss of sales opportunities and ensures that messages are accurately delivered to the relevant parties. *For detailed information on the specific effects and cost reductions after implementation, please download the materials now for confirmation.*
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In the logistics industry, it is essential to accurately understand the delivery status and provide prompt information to customers. Particularly when delays or issues occur, a quick response can significantly impact customer satisfaction. The email instant forwarding tool 'Mail2Link' allows for real-time receipt of email notifications regarding delivery status, enabling swift information sharing with relevant parties. 【Usage Scenarios】 - Email notifications regarding delays or changes in delivery status - Responding to customer inquiries - Information sharing with related companies 【Benefits of Implementation】 - Faster response to customer inquiries - More efficient information sharing regarding delivery status - Improved customer satisfaction
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Progress reports in the manufacturing industry require rapid and accurate information sharing. Delays or errors can lead to production schedule setbacks and quality issues. The email forwarding tool 'Mail2Link' allows you to receive emails through chat tools like LINE WORKS, Slack, and Chatwork, enabling real-time confirmation of progress report emails. 【Use Cases】 - Immediate sharing of progress report emails from the manufacturing site with stakeholders - Rapid information transmission during process delays or issues - Accelerating responses to customer inquiries 【Benefits of Implementation】 - Reduction of delays in information transmission - Faster decision-making - Improvement in customer satisfaction
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In the IT industry, prompt response during system failures is essential. Quickly detecting failures and accurately communicating information to stakeholders affects service continuity and customer satisfaction. Delays in failure notifications can lead to prolonged recovery times and potentially expand the impact on business. The immediate forwarding tool 'Mail2Link' instantly forwards failure notification emails from the system to chat tools such as LINE WORKS, Slack, and Chatwork. This enables rapid response and contributes to reducing system downtime. 【Usage Scenarios】 - Initial response during system failures - Notification of server monitoring alerts - Application error notifications 【Benefits of Implementation】 - Reduced response time during failures - Decreased system downtime - Improved customer satisfaction
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In the travel industry, it is important to process reservation confirmation emails from customers quickly and accurately to improve customer satisfaction and operational efficiency. Especially during busy periods, missing email confirmations or delays in responses can lead to customer complaints and lost opportunities. The email forwarding tool 'Mail2Link' addresses these issues by allowing reservation confirmation emails to be received instantly via LINE WORKS, Slack, Chatwork, and other platforms. 【Usage Scenarios】 * Instant receipt of reservation confirmation emails * Faster response to customer inquiries * Notifications for changes or cancellations of reservations 【Benefits of Implementation】 * Reduction in response time to customer inquiries * Prevention of lost opportunities due to missed reservation confirmations * Improvement in customer satisfaction
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In the recruitment industry, quick communication with applicants is crucial. Scheduling interviews is one of the important tasks that affects the efficiency of hiring activities. Email exchanges can be time-consuming, and delays in responses may lead to applicants withdrawing or potential opportunities being lost. The email forwarding tool 'Mail2Link' allows you to receive emails on platforms like LINE WORKS, Slack, and Chatwork, enabling you to respond immediately to interview scheduling emails. 【Usage Scenarios】 - Adjusting interview dates - Providing directions to interview locations - Notifying candidates of selection results 【Benefits of Implementation】 - Increased applicant satisfaction through prompt responses - Improved efficiency in scheduling interviews - Reduction of opportunity loss in hiring activities
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In medical institutions, promptly responding to patients' requests for appointment changes is essential for improving patient satisfaction and operational efficiency. Appointment changes can be made via phone, email, or online booking systems; however, overlooking email notifications can lead to delayed responses to patients and potential loss of opportunities. The email instant forwarding tool 'Mail2Link' is designed to check important emails regarding appointment changes in real-time and facilitate quick responses. 【Usage Scenarios】 - Email notifications for appointment changes - Forwarding appointment confirmation emails - Notifications from the booking system 【Benefits of Implementation】 - Rapid response to appointment changes - Increased trust from patients - Streamlined appointment management operations
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In attendance confirmation tasks at educational institutions, prompt and accurate information transmission is required. It is particularly important to grasp absence and tardiness notifications in real-time and share information among stakeholders. Traditional email confirmation can take time for information transmission, leading to potential delays in response. The email instant forwarding tool 'Mail2Link' allows emails to be received via LINE WORKS, Slack, Chatwork, and more, enabling immediate confirmation of attendance notifications and facilitating quick responses. 【Usage Scenarios】 - Real-time confirmation of absence notifications - Immediate sharing of tardiness notifications - Information sharing among faculty and staff 【Effects of Implementation】 - Streamlining of attendance confirmation tasks - Acceleration of information transmission - Strengthening collaboration with parents
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In operating an e-commerce site, prompt responses to order notifications are extremely important for improving customer satisfaction. By quickly addressing inquiries from customers, trust is built, which can lead to acquiring repeat customers. However, missing order notifications or delays in response can result in customer complaints and lost opportunities. The email instant forwarding tool 'Mail2Link' solves these issues by allowing order notifications to be received immediately through chat tools such as LINE WORKS, Slack, and Chatwork. 【Usage Scenarios】 - Order notifications from e-commerce sites - Out-of-stock notifications - Shipping completion notifications 【Benefits of Implementation】 - Improved customer satisfaction through immediate responses to orders - Reduction of human errors through increased operational efficiency - Maximization of sales opportunities
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In the real estate industry, a quick response to viewing appointment reservation emails significantly affects customer satisfaction and conversion rates. Especially during busy periods, overlooking numerous reservation emails or delayed responses can become a challenge. Mail2Link enables rapid responses to reservation emails by instantly forwarding emails to chat tools like LINE WORKS, Slack, and Chatwork. This allows for quick responses to customer inquiries and helps prevent missed opportunities. 【Usage Scenarios】 - Accepting viewing appointment reservations - Receiving reservation confirmation emails - Receiving cancellation notifications 【Benefits of Implementation】 - Faster reservation responses - Improved customer satisfaction - Increased conversion rates
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Department heads (store managers/section managers/division managers) can grasp detailed sales conditions for the entire department as well as on an individual basis through the Salesforce dashboard, enabling accurate management. Department heads can understand the monthly and annual performance against targets for both the department and individual sales personnel. They can track the progress of prospective deals and identify bottlenecks. Additionally, by visualizing sales activities and KPIs, they can provide evidence-based guidance. Furthermore, detailed analysis of advertising costs and sales, the number of inquiries by advertising medium, conversion rates, unit prices, and more becomes possible, allowing for the development of cost-effective strategies. *Details on customer management and sales metrics that department heads should be aware of are available in the documentation.
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By implementing Salesforce, executives can check important financial and sales metrics that they should always be aware of in real-time, aiding in swift decision-making. Executives can review monthly and annual budget versus actual performance at any time. Additionally, understanding the monthly cash inflow and accounts receivable is essential for maintaining healthy cash flow. Furthermore, by grasping projected figures in real-time, it becomes possible to take early measures for future sales forecasts and necessary actions. This information based on customer management enhances the accuracy of business strategies. *You can find a list of customer management data necessary for management decisions in the "Items to Confirm" section of the materials.
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Even if a company implements a CRM, many struggle with operation and adoption due to a lack of IT personnel, and even when there are areas for improvement, they cannot respond effectively. There are unique "tips" for successful adoption after implementation. Our company offers a service that supports IT personnel roles, providing comprehensive training and individual consultations via chat. We have built a simple UI to ensure that even veteran or older salespeople, as well as those with IT allergies, can easily use it. We provide our know-how, which has successfully facilitated adoption for inexperienced users, older individuals, large groups, and multiple locations, to support the success of the system. *For companies struggling with a shortage of IT personnel. We provide detailed information about our support system for achieving customer management adoption in our materials.
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The current situation is that we are unable to visualize the conversion rates by media, the progress of projects, and sales plans, which prevents us from making effective management decisions and marketing strategies. Without understanding the progress of projects, sales plans, expected payments, and the status of KPIs (Key Performance Indicators), we cannot implement appropriate measures. The Salesforce environment provided by Housewell is specialized for the real estate industry and comes pre-packaged with the information that executives, department heads, section chiefs, and salespeople want to see. By executing the understanding of the situation by media, we can identify effective media and reduce advertising costs. *Please refer to the materials for an image of the customer management dashboard that realizes advertising cost reduction and KPI visualization.*
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Sales representatives can utilize Salesforce as their "personal analysis sheet" for sales activities, allowing them to clarify specific actions toward achieving their goals. Sales representatives can easily check the list of customers they are responsible for and the inventory of properties. They manage their performance against annual targets in real-time and thoroughly check the KPIs (Key Performance Indicators) necessary for achieving those goals. In particular, by comparing their activity status and results with those of top salespeople, they can specifically identify their shortcomings and behaviors that need improvement, thereby enhancing the quality of their actions. *For specific methods to improve sales performance by leveraging customer management, please refer to the materials.
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In Salesforce, all data related to customers, deals, and activities is interconnected, enabling real-time aggregation and analysis, fundamentally solving the challenges of data aggregation tasks. You can check the status of sales activities, feedback situations, and portal site analyses in real-time. Furthermore, by utilizing the Salesforce app, you can easily perform tasks on your smartphone while on the go, reducing the burden of data entry. The automatic email capture feature helps prevent registration and response omissions, improving data accuracy. As a result, sales representatives can focus on their core sales activities. *For more details on improving productivity through real-time customer management and mobile utilization, please refer to the materials.*
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Many real estate companies face challenges due to the occurrence of redundant data entry tasks for aggregation purposes, which leads to later working hours and inaccuracies in information due to missed entries. The duplication of input tasks from aggregation work becomes a burden for sales representatives, causing them to return home late every day after the end-of-day meeting due to aggregation tasks. Additionally, when input omissions or forgetfulness occur, accurate information cannot be retained, and the situation cannot be visualized in real-time, resulting in delayed countermeasures. This hinders prompt management decisions and sales guidance. *The secrets to streamlining aggregation tasks and accurately collecting customer management data can be found in the downloadable materials.*
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By implementing Salesforce, the company can centralize all customer information, eliminating the issue of information dispersion faced by real estate companies. Since customer information can be centrally managed, it becomes possible to accumulate data on customers, transactions, and properties, allowing for secondary use of this information. Salesforce's search functionality is highly efficient, enabling immediate identification of the responsible person even during incoming calls. Furthermore, past interactions can be reviewed in a timeline format, ensuring a smooth and reassuring handover process even if the responsible person changes. *For more details on how to maximize sales through the centralization of customer management, you can refer to the materials provided.
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In the Salesforce environment provided by Housewell, various reports and dashboards necessary for the real estate business are pre-packaged, allowing for use without the hassle of data aggregation. It is possible to aggregate the number of inquiries each month, as well as the counts of properties that have been shown or appraised, and those scheduled for showing or appraisal. Through the aggregation of sales activities for the current month and day (by organization and individual), you can confirm whether the volume of actions is linked to progress. By using individual sales rankings and sales status reports (by store/organization), a sense of competition is fostered, and an overview of the inventory status of listed properties makes it easier to set overall goals. Finally, the individual analysis sheet allows you to check your strengths in specific areas and types. *You can view the complete customer management dashboard specialized for real estate in the materials usage image section.
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Common challenges faced by real estate companies include the lack of centralized customer information, leading to a situation where information becomes a black box, making it difficult for the company to convert the leads (information) it has acquired into sales. When customer information is not centralized, it becomes challenging to convert the acquired lead information into sales. In particular, when there is a phone call to the store, it is difficult to immediately understand who is responsible and what the customer's situation is, which poses a risk of delayed appropriate responses. Additionally, it becomes difficult to grasp the overall picture of which cases will lead to sales, complicating management efforts. *Details on the implementation of Salesforce to resolve the black-box customer management issue are explained in the latter part of the document.
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By utilizing Salesforce, it becomes possible to "visualize" various situations of corporate activities in real-time and leverage that data for precise management. You will be able to grasp various situations such as projects, customers, properties, sales, and progress towards goals. This "visualization" is expected to lead to the effect of "increased sales." Since the current situation can be accurately understood, it enables evidence-based instructions, training, and strategic planning, making management easier as a result. Data entry is also simple and can be done anytime and anywhere, facilitating the aggregation of information. *Please check the dashboard images in the materials for a comprehensive view of customer management that leads from situation understanding to management strategy.*
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Our company, which has practical experience in real estate, is building a Salesforce environment utilizing our own expertise. This allows us to deeply understand the unique concerns and challenges of the real estate industry, as well as the key points that need to be managed. Since our company is engaged in real estate practice on a daily basis, we have a clear understanding of the challenges on the ground and the points that need to be managed. Additionally, we have experienced many failures in the past when implementing various tools, and we possess solid know-how, particularly regarding the "settling in" of systems. Our environment is growing daily, and we aim to share our advanced know-how and improvement proposals, striving for a partnership that allows us to grow together with our clients. *Download our free materials that condense our strengths and know-how in achieving customer management specialized for the real estate industry.
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Our company (Housewell) is responsible for building a suitable Salesforce environment for our customers as a partner of Salesforce. By clarifying roles, we promote the implementation project smoothly. Salesforce (Salesforce Japan, Inc.) provides the Salesforce licenses themselves (the service provider). On the other hand, Housewell Inc. builds the Salesforce environment tailored to our customers' business needs (the vendor). By separating the roles of license provision and environment construction, we achieve both optimal license selection and the creation of user-friendly systems specialized for real estate practices. Our company has been active as a Salesforce partner since 2022. *Get our proposal materials packed with our customer management know-how for the Salesforce environment right now.*
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Salesforce is a top-class integrated CRM platform provided by Salesforce, which is widely adopted across various industries and has achieved results regardless of company size. Salesforce boasts top-level performance in the fields of CRM (Customer Relationship Management) and SFA (Sales Force Automation). Companies of all sizes, from large enterprises to medium and small businesses, have implemented it and are seeing real results. It is not just a tool, but an integrated platform that supports corporate growth by optimizing customer touchpoints and maximizing sales efficiency. Please consider it as the first step in your business transformation. *For a comprehensive overview of your growth strategy achievable through Salesforce implementation, please download this document for more information.
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"Rizee" is a service that streamlines the use of Reins and enhances productivity. With immediate access to price changes and proposal statuses, you can suggest suitable properties to clients without missing the right timing. By providing real-time information, trust is increased. Additionally, the ability to easily manage multiple property transitions and create documents means you can present them to clients right away. Faster preparation leads to smoother meetings. 【Features】 ■ Quickly catch new information and enhance proposal capabilities ■ Smoother document creation ■ Speedy information sharing through URL integration *For more details, please refer to the related links or feel free to contact us.
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We would like to introduce our "Business Efficiency Package" for inventory-based businesses. Manage inventory, deadline management, budget management, advertising media analysis, and more, all in one place with Salesforce. You can view the information on smartphones and tablets, allowing you to access visualized data anytime and anywhere. Additionally, by centralizing information, all aggregation tasks are eliminated, enabling you to utilize the time saved for sales activities. 【Benefits of Implementation】 ■ Centralization of all information necessary for inventory-based businesses ■ Real-time sales progress management and analysis available at any time ■ Management changes, employees change ■ Significant reduction in unnecessary tasks, leading to increased sales *For more details, please refer to the related links or feel free to contact us.
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"Mail2Link" is an instant email forwarding tool that allows you to receive important emails via LINE WORKS, Slack, Chatwork, and more. The forwarded email content does not remain on our servers, ensuring security. Our support team will handle the setup, so no complicated IT knowledge is required. By promptly addressing purchase notifications from online shops, stock shortage emails, order forms, and invoices, you can enhance customer satisfaction. 【Features】 ■ Immediate response to inquiries increases order rates ■ Comprehensive handling of system notifications boosts satisfaction ■ Use convenient options to improve efficiency ■ Safe, secure, and easy free trial *For more details, please refer to the related links or feel free to contact us.
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