[Customer Case] Ebisu Real Estate: Achieved 90% Activation Rate with Mail2Link

Achieved the highest ever media rate of 29%! Reduced the hassle of manual transfers and dramatically improved response to bulk assessments.

Ebisu Real Estate Co., Ltd. faced challenges with the cumbersome process of forwarding copies of response notification emails for bulk assessments, making it difficult to disconnect from their mobile phones even after work hours. Additionally, delays in notifications resulted in their communication with customers being second in line. By integrating Mail2Link with LINE, they achieved automatic forwarding of response emails, creating an environment where they could make calls within 10 to 30 seconds after receiving a response. This allowed them to contact customers first, increasing their connection rate by 30% and achieving 90%. As a result, their mediation rate reached a record high of 29%. The efficiency of their operations improved with automatic forwarding, enabling them to increase the number of responses from 30 to 110 per month. *We are currently offering free materials on the specific settings for the LINE integration adopted by Ebisu Real Estate and strategies aimed at further increasing mediation acquisition.

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