The perfect IT solution "SIS" for small and medium-sized enterprises' "IT fatigue" and "vaguely inconvenient" issues.
"SIS" is a solution aimed at providing flexible and efficient support for the various operational burdens and resource shortages faced by the IT departments of small and medium-sized enterprises. By systematizing a support menu that breaks down IT operations into smaller tasks, we can build services optimized for each company's situation by allowing them to select and combine only the necessary tasks.
In small and medium-sized enterprises, it is common for a small number of IT personnel to handle a wide range of responsibilities, leading to the daily occurrence of specialized tasks such as infrastructure management, security response, user support, and cloud operations. This service organizes these tasks into "work units" and offers them as standardized support menus. Customers can choose the necessary menus according to their own challenges and priorities.
When providing the service, we first understand the current issues and operational structure through preliminary hearings and propose the optimal menu configuration. Even after implementation, we conduct regular reviews and improvement proposals to support continuous operational efficiency and stable IT environment management.
For example, we can handle a wide range of tasks from technical work such as AWS environment configuration management, log collection and analysis, initial setup support for Windows devices, to the establishment of security rules.
