Last Updated： Aggregation Period:Sep 24, 2025～Oct 21, 2025
This ranking is based on the number of page views on our site.
Last Updated： Aggregation Period:Sep 24, 2025～Oct 21, 2025
This ranking is based on the number of page views on our site.
Last Updated： Aggregation Period:Sep 24, 2025～Oct 21, 2025
This ranking is based on the number of page views on our site.
31～45 item / All 60 items
High-quality business process analysis leads to successful business transformation.
Visualize the business system as a flow of business processes, and clarify the relationships between business processes and information processes, as well as the relationships with enablers.
For BCP measures! It is possible to maintain the system by diversifying without reducing the scale of the business. *Operational track record available.
Would you consider reviewing your BCP (Business Continuity Plan) measures in case of unforeseen circumstances? There are various essential operations that cannot be halted, such as call centers that handle customer inquiries and administrative tasks that need to be processed. Our Management Center offers a "Business Diversification Support Service." By utilizing our center, you can maintain your operational structure without downsizing your business through diversification. 【Main Business Achievements】 ■ Back Office Center - Input of product order forms and purchase slips - Reception and input of various application forms - Input of surveys, aggregation, and report creation - Enclosing, sealing, and shipping of products - Management of various campaign offices ■ Contact Center - Order center for mail-order sales (health foods, cosmetics, etc.) - Help desk - Service and support desk - Inquiry response and issue reception - Outbound calls for sales and promotional support (product information, securing sales appointments) *For more details, please refer to the PDF document or feel free to contact us.
Total support available! Leave the simple and miscellaneous IT tasks, such as handling issues and creating user manuals, to us.
BMC will support and act on your company's information system-related tasks as needed. Leave the simple and miscellaneous IT tasks, such as troubleshooting, creating user manuals, managing devices and accounts, and system modifications, to us. You can focus on your core internal operations. Additionally, our company can provide total support from system implementation to operation. Please feel free to contact us when you need assistance. 【Overview】 ■ System maintenance and operation tasks - Troubleshooting - Various system maintenance support - Management of printers, etc. ■ Support-related tasks for user departments - Inquiry help desk for device operations and business system operations - Creation of user manuals, etc. *For more details, please refer to the PDF document or feel free to contact us.
We will assist you with administrative tasks such as inventory checks and creating estimates! TMJ is here to help.
The "Sales Administrative Support Service" assists in creating an environment where sales representatives can focus on sales by handling administrative tasks such as preparing estimates and documents. It supports sales representatives in concentrating on activities directly related to sales, visits, and revenue, such as creating estimates, preparing for visits, and managing business cards of clients. By consolidating sales estimates and branch operations, it significantly improves efficiency and reduces employee workload. 【Features】 ■ Identifies areas and methods suitable for outsourcing and manages the extracted tasks. ■ Extracts the burdens that arise in the processes before and after the targeted tasks and takes them on gradually. ■ In addition to human support, utilizes technologies such as RPA and AI-OCR tailored to the business needs. *For more details, please refer to the PDF document or feel free to contact us.
Supports various industries and businesses, available only on nights and weekends! Flexible customization according to your budget and requests.
Are you struggling with telephone support operations? Call centers play a crucial role in customer interaction and can significantly influence brand image, making them an important department for companies. However, there are many challenges in operating them in-house. <Handling calls outside of business hours> You want to expand business opportunities by accepting calls at night and on holidays, but you cannot secure the personnel or budget needed to establish a system in-house. <Inability to focus on core business> There are many inquiries from customers, and sales staff are working overtime to handle them, preventing them from concentrating on their core business. <Variability in response quality> You either run your call center in-house or outsource it, but responses are inconsistent and there is a bias in the level of answers and response times. <Lack of personnel> You are hiring and training operators in-house, but they are not sticking around, and you are constantly struggling with a shortage of staff. <Improving operational efficiency> Customer interactions and follow-up tasks take up a lot of time, placing a heavy burden on operators, making it difficult to shorten response times and improve efficiency. <Increasing costs> As the number of inquiries rises, overtime pay accumulates. <Business continuity> You want to continue telephone reception operations even when employees cannot come to work due to infectious diseases or natural disasters.
Customer support via phone using LINE!
"LINTEL" is a service that can be used inexpensively from a single phone by integrating with the LINE Call API. On the customer screen, calls can be made not only by placing buttons on the website but also from the rich menu of the talk room and link-type messages. 【Features】 ■ VoIP voice calls connected by linking LINE and the SIP infrastructure of PBX ■ Realization of incoming calls from VoIP of the LINE app to the CTI of the contact center ■ Setting up the flow is completed simply by placing a designated URL ■ Users can make calls for free from the LINE app *For more details, please download the PDF or feel free to contact us.
We offer a variety of services such as call center and data entry services!
This document introduces our Business Process Outsourcing (BPO) services. In the BPO division (BPO personnel + software robot utilization), we carry out tasks such as digitization through scanning and data entry, call center operations, and automation of work using AI-OCR for character recognition RPA. We invite you to read it. [Contents] ■ JS Fit's BPO Services ■ Call Center Services ■ Data Entry Services ■ BPO Service Performance (excerpt) *For more details, please refer to the PDF document or feel free to contact us.
We excel in providing total support for customer operations, including hardware installation, relocation, and kitting! We will be the savior of work style reform.
We would like to introduce "System Infrastructure Implementation BPO" from Nichiko Technical Services. We support not only electrical and telecommunications construction but also financial and medical equipment, achieving total cost reduction through comprehensive outsourcing. Our high quality will also enhance your company's internal satisfaction. The know-how accumulated over many years of extensive outsourcing supports our customers. 【Features】 ■ Hardware Implementation and Relocation - Support for installation/moving of servers, PCs, etc. - Also compatible with ATMs and medical equipment ■ Network Construction and Relocation - Original VPN services provided - Procurement, installation, and configuration of lines and equipment *For more details, please refer to the PDF document or feel free to contact us.
![[CRM Implementation Case] Cram School Classroom Representative Phone Consolidation Call Center Operations](https://image.www.ipros.com/public/product/image/3ec/2000650186/IPROS73385816494023736776.png?w=280&h=280)
Implemented process redesign! Examples of contributions to improving customer service, expanding sales opportunities, and increasing contract rates.
In each classroom, we were handling various phone inquiries such as new membership applications, student (parent) inquiries, and part-time lecturer applications. However, due to the small number of staff managing the classrooms, we were also responding to phone calls alongside classes and meetings, which led to missed calls and increased staff workload. As a solution to these issues, our company proposes an outsourced centralized call center for the classroom representative phone line. We have also promoted initiatives for attracting new memberships and enhancing customer loyalty that we had previously been unable to address, contributing to improved customer service, expanded sales opportunities, and increased conversion rates. 【Business Overview】 ■ Provided Service: CRM (Call Center) ■ Business Hours: 9:00 AM - 9:00 PM (Open year-round) ■ Business Content: Inquiry reception and guidance for the classroom representative phone line - Membership applications (4,000/month) - Lecturer applications (1,500/month) - Request and sending of materials, etc. *For more details, please refer to the PDF document or feel free to contact us.
A service where our engineers handle the reception and troubleshooting of issues!
We offer a "Reception Service" that responds to the need for engineers to handle and troubleshoot issues 24 hours a day, 365 days a year. Our engineers will receive reports of issues via phone or email and respond to inquiries as well. After that, we will arrange and contact the designated location specified by the customer. Operating year-round without holidays, we will handle system and network failure notifications on behalf of our customers, so please feel free to consult us when needed. 【Service Details】 ■ Reception service & arrangements/notifications ■ Failure notifications *For more details, please feel free to contact us.
We will solve your problems by utilizing telephone interpretation services from a multilingual call center!
Our company offers a "Multilingual Call Center Service" available 24 hours a day, 365 days a year. We can accommodate 13 languages, including English, Chinese, and Korean. This service allows foreign customers who need interpretation to start easily and at a low cost. It is a service that can be used as needed, tailored to different usage scenarios, such as interpretation for three-party calls or support for two-party calls. 【Features】 ■ Available 24 hours a day, 365 days a year ■ Supports 13 languages ■ High service quality ■ Extensive track record in the public sector *For more details, please download the PDF or feel free to contact us.
お客様ニーズに応じたプランをご提案いたします！
当社では、オペレーターの教育やマニュアル作成など、 コールセンター運営に必要なことを全て請け負っております。 お客様のニーズやご予算に応じて、適切なプランをご用意。 コール対応以外にも面倒や泥臭い仕事なども肩代わりします。 また、コール対応で蓄積された有益な情報・発見・気づきを フィードバックします。まずは一度お問い合わせください。 【当社サービスの特長】 ■初めてでも安心 ■楽々スタート ■柔軟な対応 ■付加価値 ※詳しくはPDFをダウンロードしていただくか、お気軽にお問い合わせください。
24/7 support system with our own data center!
At the "JCS Okinawa Data Center," we flexibly respond to any type of business, system, or operation, providing a comprehensive service from development to operation and maintenance. Regarding maintenance, the personnel directly involved in development can address application issues as part of the application maintenance department, allowing for a reliable and speedy response. Please feel free to contact us if you have any requests. 【Features】 ■ A data center located in an area with low earthquake risk ■ 24-hour security contract with a security company (Securion Okinawa Co., Ltd.) ■ 24/7 access control for building entry and exit ■ 24/7 on-site operators available *For more details, please feel free to contact us.
![[Applicable Case] Support for Business Process Reform (Medical Device Wholesale Industry)](https://image.www.ipros.com/public/product/image/7ab/2000760676/IPROS58022747721218273871.png?w=280&h=280)
From "Extraction and analysis support of issues" to "Support for the creation of the next reform plan"! Implementing support for business process reform!
We would like to introduce a case study of our consulting service "Yuu," which is designed for companies that need new strategies to ensure their survival, approached with a sense of concern and a focus on supporting people. The business environment faced by our client in the medical device wholesale industry is closely tied to the local community. For the company's growth, the growth of the industry is essential, but the industry itself was also in a challenging situation. Therefore, aiming for a transformation from "individual" to "organization," we implemented reforms in business processes and the integration of supporting IT systems using our service. Our client provided feedback stating, "We received a lot of advice on how to realize solutions, including optimal IT technologies, which was extremely helpful." *For more details, please refer to the PDF document or feel free to contact us.*
We are explaining the fundamental concepts of strategies for growing a company (future breakthrough power) through three themes. Please use this as a reference.
We would like to introduce the perspective of our Meister: "Why do wage reforms in small and medium-sized enterprises fail?" The issue arises because the wage theme is viewed solely from the aspect of wage systems, which obscures the essential themes of management. What many business owners struggle with is the "reform of the profit structure through the variable nature of labor costs," and for that, the following three points are crucial: 1. Building control techniques for labor costs, which make up the largest portion of fixed costs, 2. Thoroughly instilling the philosophy that there can be no distribution without productivity, 3. Focusing on four major points for variable cost transformation (building management techniques, reviewing personnel composition ratios, wage reform, and reassessing personnel treatment and employment types). In other words, the transformation of labor costs into variable costs cannot be solved by wage systems alone; a company-wide reform is necessary. Recently, many small and medium-sized enterprises have been implementing various management measures such as operational management of business plans, personnel evaluation systems, competency requirement documents, and performance evaluations. However, these efforts are often disjointed and resemble a mandala pattern, lacking a systematic approach, which leads to failure. The reality for many small and medium-sized enterprises is that "business plans are unrelated to personnel evaluation sheets" and "there is a weak connection between business plans and performance evaluations." *For more details, please download the PDF or contact us.
