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  1. Home
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  3. JBサービス
Information and Communications
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JBサービス

EstablishmentApril 2, 2007
capital48000Ten thousand
number of employees489
addressTokyo/Chuo-ku/2-2-1 Yaesu, Tokyo Midtown Yaesu, 13th Floor, Yaesu Central Tower, Tokyo
phone00-0000-0000
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last updated:Apr 01, 2024
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  • Products/Services(4)
  • catalog(11)
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JBサービス Company Profile

We provide 24/7 call reception services, remote monitoring, and on-site maintenance services on behalf of various equipment manufacturers both domestically and internationally.

JB Service is a company that provides support and solutions for corporate information security measures and optimal IT operations. Leveraging over 50 years of extensive knowledge and experience in IT services, we strongly support the businesses of various equipment manufacturers and trading companies. Our operations center, staffed by around 100 engineers, operates 24/7, and collaborates with more than 40 service locations nationwide to handle call reception from our clients' customers and perform on-site maintenance and inspections of equipment. In addition to obtaining the Privacy Mark, we implement a global standard quality management system and stringent security measures. You can trust us to handle your after-service-related tasks with peace of mind.

Business Activities

Various technical services related to the introduction, operation support, and equipment maintenance of corporate information systems. 【Business Areas】 ■ IT Services: Introduction, installation, operation, monitoring, and maintenance of servers, PCs, printers, network equipment, etc. ■ Non-IT Services: Call centers, repair and inspection, monitoring, logistics, etc., for manufacturers and distributors in the manufacturing, medical, and dental equipment sectors. ■ Next-Generation Security: Integrated security operation service "Opti Secure." ■ Microsoft Solutions: Support for the introduction of Microsoft 365, Intune, Azure, etc. ■ AI: Chatbot implementation consulting and operation support. ■ 3D Printing: Multi-vendor maintenance for 3D printers.

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Products/Services (4)

Considering After-Sales Service in the AI and IoT Era product image
Considering After-Sales Service in the AI and IoT Era
Service robot introduction and maintenance outsourcing service product image
Service robot introduction and maintenance outsourcing service
24/7 Call Center Reception Service product image
24/7 Call Center Reception Service
Launch new businesses more quickly. product image
Launch new businesses more quickly.

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catalog(11)

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Considering After-Sales Service in the AI and IoT Era

Considering After-Sales Service in the AI and IoT Era

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Service robot introduction and maintenance outsourcing service

Service robot introduction and maintenance outsourcing service

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Multi After-Service Customer Case Studies

Multi After-Service Customer Case Studies

TECHNICAL
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IT Asset Operation Service Usage Fees by Model Case

IT Asset Operation Service Usage Fees by Model Case

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news(1)

IPROS14241846037161641290.jpeg

[Participate via browser] [6/12, 15, 19 | WEB Seminar] A comprehensive review of after-service issues highlighted by the COVID-19 pandemic.

  • SEMINAR_EVENT

Would you like to consider together how to thoroughly inspect your company's after-sales service from various angles such as human resources, equipment, know-how, and business continuity, and how to build it as a source of "competitiveness" and "differentiation"? 【Seminar Content】 WEB Seminar on Solving After-Sales Service Issues for Manufacturing Industry 【Schedule】 June 12 (Friday) 12:15 - 12:45 June 15 (Monday) 12:15 - 12:45 June 19 (Friday) 12:15 - 12:45 【Details】 JB Service, which has been in operation for 56 years with a 24/7 operational center and over 40 service locations nationwide, will introduce hints for quickly establishing a high-value-added after-sales service system in the With-Corona era, using case studies not only related to IT but also various equipment maintenance achievements. 【Must-See for Those Who:】 - Are experiencing opportunity losses due to insufficient maintenance personnel - Cannot respond to customer requests on holidays or at night - Want to establish a nationwide maintenance system but lack time and resources - Want to review their service system but don't know where to start - Want to ensure the continuation of important services and early recovery even during disasters

Jun 11, 2020

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Detailed information

Company name JBサービス
number of employees489
Contact addresspostalcode 104-0028 Tokyo/ Chuo-ku/ 2-2-1 Yaesu, Tokyo Midtown Yaesu, 13th Floor, Yaesu Central Tower, TokyoView on map TEL:00-0000-0000
Industry Information and Communications
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