We can accommodate detailed requests such as night-time support, short-term assistance, ultra-small scale, and spot support!
At Sanknet Co., Ltd., we offer "Call Center Services." We provide a one-stop solution for reception to operations, available 24 hours a day, 365 days a year. Our call center operates through outsourcing with multifunctional and fully customized support. From technical support to EC and mail order processing, as well as administrative offices, we manage various centers that operate with multi-contact options including inbound (receiving) and outbound (calling), email, fax, web, and remote services, all under a one-stop operation for surrounding and ancillary tasks. [Features] ■ Support for construction and operation tailored to business scale ■ Provision of necessary operational functions for call center management ■ Design, construction, and operation of multifunctional call centers ■ Effective utilization of information *For more details, please download the PDF or feel free to contact us.
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【Technical Call Center Case Studies】 ■ Computer and Peripheral User Support ■ Internet Connection Support and On-Site Support Reception ■ Toy User Support and Mail Order Center ■ Audio User Support and Repair Services ■ Security Product User Support and Security Company Arrangement ■ In-House Help Desk and In-House IT Asset Management Center *For more details, please download the PDF or feel free to contact us.
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The Call Center, Logistics Center, IT Support Center, and Back Office Center of the Sunknet Group undertake various support and services, tasks, and operations for companies, organizations, and local governments through outsourcing. With a nationwide scale and 24/7, 365-day one-stop support, outsourcing is possible from technical areas to analog areas. We provide services that are neither excessive nor insufficient in any matter, ensuring functionality and high cost performance, aiming to be the best business partner for our client companies. - Sunknet Co., Ltd. - Sunk Corporation - Sunk Networks Co., Ltd. - Sunk Relations Co., Ltd. - Outshare Co., Ltd. - Public BPO Co., Ltd. - TBS Co., Ltd.