A service where our engineers handle the reception and troubleshooting of issues!
We offer a "Reception Service" that responds to the need for engineers to handle and troubleshoot issues 24 hours a day, 365 days a year. Our engineers will receive reports of issues via phone or email and respond to inquiries as well. After that, we will arrange and contact the designated location specified by the customer. Operating year-round without holidays, we will handle system and network failure notifications on behalf of our customers, so please feel free to consult us when needed. 【Service Details】 ■ Reception service & arrangements/notifications ■ Failure notifications *For more details, please feel free to contact us.
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【Related Services】 ■ Network System Operation and Monitoring Services ■ Node Monitoring Services ■ Regular Remote Diagnosis (Maintenance) Services ■ Specific Worker Dispatch Business ■ Help Desk Services ■ User Support Services *For more details, please feel free to contact us.
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Our company provides maintenance, operation, and monitoring services for information communication systems and networks. Under a complete maintenance system, we respond to any troubles or customer needs 24 hours a day, 365 days a year.