We provide services for call center outsourcing and customer support outsourcing.
We operate the "Zetex Call Center," which handles various reception services and customer support through high-quality responses via telephone. We have many professionals trained in call handling, and our operators provide efficient support with high-quality and flexible responses. We serve as a bridge between our clients and their users. Please feel free to contact us if you have any requests. 【Features】 ■ Capability to handle over 70,000 calls per month ■ Deployment and on-site work at 27,000 locations nationwide ■ Operational achievements of the Zetex Group *For more details, please download the PDF or feel free to contact us.
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basic information
【Service Content】 ■Call Center: Reservation specialist, inquiry window, help desk outsourcing ・Comfortable support 24 hours a day, 365 days a year ・Able to handle various operations regardless of long-term or short-term, small-scale or large-scale ・Can establish a dedicated call center for your company, such as for beauty salons, chiropractic clinics, dental offices, restaurants, hotels, etc. ■Customer Service: Trouble handling, emergency call dispatch reception, primary fault response ・Customer staff quickly respond to emergency cases received at the call center ・Support for unmanned operated equipment such as coin parking, coin laundry, unmanned lockers, and print machines *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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Our company supports partner companies by alleviating their workload and increasing their sales, allowing their employees to focus on their core business. There are several benefits to using our services, but two of the most important are that we can reduce the workload of partner company employees and significantly lower overall costs. Please feel free to contact us if you have any requests.