Customer support via phone using LINE!
"LINTEL" is a service that can be used inexpensively from a single phone by integrating with the LINE Call API. On the customer screen, calls can be made not only by placing buttons on the website but also from the rich menu of the talk room and link-type messages. 【Features】 ■ VoIP voice calls connected by linking LINE and the SIP infrastructure of PBX ■ Realization of incoming calls from VoIP of the LINE app to the CTI of the contact center ■ Setting up the flow is completed simply by placing a designated URL ■ Users can make calls for free from the LINE app *For more details, please download the PDF or feel free to contact us.
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At AlphaCom, we aim not only to implement systems for our customers but also to ensure their satisfaction with the systems we provide, contributing to their business management while they continue to use our services. In recent years, we have actively promoted chat communication between customers and companies, as well as the use of internal chat, supporting not only better call center operations but also driving corporate "communication reform." We respond flexibly to changes in the times and environment, continuing to develop alongside our customers. We are here on the customer’s side. We aspire to be a company that can always be by our customers' side.