A summary of "Sales Terms and Basic Knowledge" that you can't ask about now in sales activities.
A glossary that can be easily understood with explanations is prepared! It is necessary to obtain correct definitions and knowledge.
In today's sales activities, where the introduction of digital tools and measures has become commonplace, various business terms such as "CRM," "PDCA," "KPI," and "OODA" are frequently used. The frameworks and methods for utilizing tools vary widely, and many people have limited prior knowledge, leading to confusion or only a vague understanding of these terms. Therefore, it is essential to acquire correct definitions and knowledge. In this context, we have prepared a glossary that allows for a simple understanding of "terms used in sales activities," which often appear in our media, along with explanations. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.
