[Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.

An integrated customer management system that can manage all web touchpoints, sales touchpoints, and support touchpoints... that is F-RevoCRM.

By linking marketing, sales support, support (inquiry management), sales management, and other information to each customer’s information, it is possible to achieve company-wide centralized management. 【Strengths of Thinking Lead × F-RevoCRM】 ■Problem Solving We are well-versed in corporate problem-solving methods and the utilization of F-RevoCRM, allowing us to work together on solutions tailored to business challenges across various industries. ■Cost Reduction There are no licensing fees, so there is no need to limit the number of users, enabling company-wide usage. ■Flexibility Customization can be accommodated to align with your company’s operations even after the system is launched, if necessary. ■Digitalization Support By utilizing the additional option of a customer portal (dedicated site for customers), it is possible to advance the digitalization of interactions with customers. *Please feel free to contact us for more details.

• Cost management and cost estimation software

Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really addressing them properly?' To help with this, we have prepared a simple checklist to easily identify the causes of customer attrition and how to improve it! - It takes too long to respond to customer inquiries - We receive similar complaints repeatedly - We don't know the whereabouts of employees who are out of the office - Customer information is managed in a disorganized manner within the company If any of these apply to you, please give it a try!

• CRM (Customer Relationship Management System)

Thank you for always reading the paperlogic note. Last year, we shared a lot of information through our note, and as our first initiative for 2026, we have decided to start an official email newsletter to deliver more directly useful information to you. [Content delivered in the email newsletter] ❶ "DX One-Point Explanation by our CEO, Certified Public Accountant and Tax Accountant Koichi Yokoyama" Koichi Yokoyama, the CEO of Paperlogic Inc., a tax accountant and certified public accountant, will explain recent events from the perspective of related laws and DX. ❷ "A Few Convenient Features of Business Document Management and Electronic Contracts [paperlogic]" Paperlogic has many features that are useful for business document DX. We will introduce some "slightly convenient features" that can help with business document management. You can register from the "Related Links"! To reduce your information gathering time to "zero" and focus on your core business, please be sure to register for the paperlogic newsletter.

The Iwate Prefecture Electrical Construction Industry Association and the Iwate Prefecture Electrical Industry Association will host the online event "17th Online DX Fair 2025 in Iwate," where G-Smart Co., Ltd.'s "Smart Attack" will be featured. This event will provide case studies for business improvement, solutions useful on-site, and the latest information aimed at the equipment and construction industries. During the event period from January 15 (Thursday) to January 30 (Friday), 2026, you can watch the Smart Attack video as part of the seminar distribution related to business reform and DX in the equipment industry. You can view it for free anytime and anywhere from your computer or smartphone at your convenience, so please join us. ★★★ Event Information ★★★ Dates: January 15 (Thursday) to January 30 (Friday), 2026, 9:00 AM to 11:00 PM Venue: Online For more details, please see the related links below.↓↓

We have introduced our commercial aroma diffuser rental service "Majesta Fragrance" to a cabaret club located in Kanagawa Prefecture. After a one-week trial installation, it has been officially implemented. The store that adopted it this time received positive feedback, stating that "the scent leaves a lasting impression as soon as you enter." By incorporating fragrance into the cabaret club, we can: - Effectively cover the smell of tobacco - Create a memorable space that makes customers want to "come back again" - Enhance the sense of luxury! There are various benefits. Majesta Fragrance is a scent production service starting from 4,400 yen per month. A free trial installation is also available, so if you are interested in scent production, please feel free to contact us.

We will evolve into a more innovative global partner with the world's most extensive portfolio of pearl pigments for industrial and cosmetic applications, as well as functional materials. Although the name will change, our commitment to exceptional quality and professional service will remain the same. = Brands such as Iriodin, Xirallic, RonaCare, and Timiron will be retained. = There will be no changes to manufacturing facilities, quality control, or other services. = Our global experts and local staff will work together with you to pave the way for the future. Welcome to infinite possibilities. Welcome to SUSONITY.

Our product has been featured in the January 2026 issue of the monthly product information magazine "Product Navi" published by Incom Co., Ltd. The featured product is resin molded parts for medical devices. These products are manufactured at our factory in Thailand. Our factory in Thailand has obtained dual quality certifications for "ISO13485" (medical devices) and "IATF16949" (automotive industry), which is a rare achievement in Thailand. We are capable of supplying products through a consistent production system, from mold design and manufacturing to precision resin molding and assembly in a clean room. We can also accommodate soft resins, with proven results in PVC, PP medical grade, and elastomers. Based on the precision machining technology cultivated over many years in camera manufacturing, we are contributing to the medical field as well.