Introducing issues that can be solved, such as workplace safety management!
Business mistakes can trigger a loss of trust in safety management, which can damage a company's brand image. Improving safety management through a review of business flows is becoming an unavoidable necessity for many companies. Our company offers training programs based on the world-class safety management expertise developed by the ANA Maintenance Department. We have a "Human Error Countermeasures Training" program that teaches methods to address human errors as a countermeasure to safety-related issues. We encourage you to utilize this as a means to improve your company's services and operations. [Issues] ■ Troubles are occurring due to operational problems - There can be conflicts with customers due to mistakes or accidents at work - Work is overly dependent on individuals, leading to variability in response capabilities depending on the person in charge - There are many "near misses" during operations, but fundamental responses have not been implemented.
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basic information
[Measures] ■ Learn how to address human errors ・ Human error countermeasure training
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Applications/Examples of results
[Feedback from Participants of Human Error Prevention Training (Partial)] ■There were many specific examples, making it easy to understand. ■The prevention methods based on the premise that risks occur were very helpful. ■The examples of efforts towards safety were concrete and easy to understand.
Company information
We offer employee education and training programs that condense the know-how of the ANA Group. All instructors are either long-serving employees of the ANA Group or currently active staff, with a focus on experienced instructors who have been involved in human resource development in maintenance, cabin service, and airport operations.