Case Study 003: Verbalizing the "somewhat inconvenient" issues faced by HR and General Affairs. A case of organizing challenges and proposals. Client in the home care industry with approximately 700 employees.
"Somewhat inconvenient" can quickly transform into "cost" and "risk" due to an increase in the number of employees or an expansion of business scope.
What we are introducing this time is the process of a home care industry company with around 700 employees verbalizing their frustrations regarding payroll operations and considering the optimal system configuration.
When we verbalize "somewhat inconvenient"...
1) The support quality of the payroll system being used is poor, causing significant stress.
2) The number of employees has been on the rise in recent years, raising concerns about running costs due to the pay-per-use system.
3) Macros are being used for data integration with a separate system.
4) We want to make backend processes like payroll payment reports easier.
Information from iBP
What is important here is to decide how to handle the multiple issues that have arisen, which is the "prioritization of tasks." You can read more without needing to input personal information. Please visit the iBusiness Partners column page!
https://ibp-column.sfsite.me/36302

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