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PKSHA Technology

addressTokyo/Bunkyo-ku/Bongo 2-35-10, Bongo Segawa Building 4F
phone03-6801-6718
last updated：

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PKSHA AI ヘルプデスク PKSHA AI ヘルプデスク

PKSHA AI Help Desk

Collaboration between AI and humans makes solutions possible. The best solution for in-house help desks.

"PKSHA AI Helpdesk" realizes the "improvement of the inquiry experience" and "automation of responses" through a business process that combines AI and humans. The AI agent provides immediate answers through FAQs and generates responses by reading documents. It can also call upon the appropriate person, learn from the resolved answers, and apply that knowledge autonomously. By achieving a seamless collaboration between AI and humans, it builds a system that is truly used on-site, contributing to increased productivity and improved employee experience (EX).

  • Chatbots

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