Beyond AI chatbots! Comprehensive management of inquiry operations from human collaboration to ticket management.
The main difference from AI chatbots is that it goes beyond mere text responses to offer comprehensive features. AI help desks encompass automated responses, integration with human responses, ticket management, detailed analytics, and automatic FAQ generation. They integrate various interactions related to internal inquiries, achieving both efficiency and quality improvement simultaneously. *The differences between the two tools and points for their appropriate use are clearly explained in the comparison table in the materials.*
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The differences between the two tools and key points for their usage are clearly explained in the comparison table of the materials.
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The differences between the two tools and key points for their usage are clearly explained in the comparison table of the materials.
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Company information
PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
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