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  6. Over 90% response accuracy! The heart of an AI help desk utilizing data.

Over 90% response accuracy! The heart of an AI help desk utilizing data.

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last updated:Jan 16, 2026

PKSHA Technology
PKSHA Technology
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Perfectly understand the nuances of language! A unique dictionary enables a stress-free dialogue experience.

We will explain an advanced response engine that combines our unique AI, which utilizes big data from 55 million users, with cutting-edge generative AI. PKSHA's engine is equipped with a dictionary based on over 55 million user data, allowing it to understand variations in language and industry-specific phrases. For example, it can accurately derive responses to diverse expressions such as "I forgot my password" and "I don't know my PW." This in-house developed AI agent guarantees a top-class response accuracy of 90% to 95%. *We will provide detailed information on the mechanism that achieves this remarkable response accuracy in our materials.

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株式会社PKSHA

Over 90% response accuracy! The heart of an AI help desk utilizing data.

株式会社PKSHA ロゴ.png
株式会社PKSHA ロゴ.png
  • Related Link - https://www.pkshatech.com/
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We will provide a detailed introduction to the system that achieves astonishing answer accuracy in the materials.

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We will provide a detailed introduction to the system that achieves an astonishing level of response accuracy in the materials.

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Proposal for the Implementation of an AI Knowledge Platform

Proposal for the Implementation of an AI Knowledge Platform

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PKSHA

PKSHA Technology

Information and Communications

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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.

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