ノイアンドコンピューティング List of Products and Services

It comes standard with essential basic functions necessary for team collaboration. Features essential for daily operations, such as schedule management, daily reports, and facility reservations, can be used at no additional cost. Daily reports can be linked to customer data and project data, making them useful for recording sales activities.

• CRM (Customer Relationship Management System)

We visualize accumulated data through graphs and dashboards to support management decisions and on-site decision-making. You can easily create graphs with an Excel-like feel, and the analysis content can be freely configured. The automatic report generation feature significantly reduces the time required to prepare meeting materials.

• CRM (Customer Relationship Management System)

We will digitize the inefficient approval process using paper documents. Even when supervisors are on business trips, they can confirm and approve from anywhere. Authority is managed through three structures: group, department, and job rank, allowing us to replicate the approval flow of most companies. There are also robust communication features for explaining content.

• CRM (Customer Relationship Management System)

We will identify the processes that make up the business and visualize the flow of various tasks, which tend to become dependent on individuals, for sharing. By setting responsible persons and deadlines, tasks will be automatically registered as "to-dos," preventing any oversight through email and app notifications. By allowing the field to improve the processes themselves, we will achieve continuous business improvement.

• CRM (Customer Relationship Management System)

We support the development of new customers and the exploration of opportunities with existing customers. We can implement strategies tailored to the characteristics of the target market and our company's strengths. By measuring the cost-effectiveness of each initiative, such as email newsletter distribution, web form creation, and seminar management, we can achieve effective marketing activities.

• CRM (Customer Relationship Management System)

We support important operations as customer touchpoints, such as customer consultation rooms and support desks. We provide functions for saving and managing response history, transferring responses (escalation), and analyzing to improve response quality. Inquiries from multiple channels such as phone, email, web forms, and SMS can be centrally managed.

• CRM (Customer Relationship Management System)

We will always be aware of numerical targets such as sales, gross profit, and number of visits, and create an environment that allows for planned activities. By visualizing goals and actual results based on daily reports and project management, we provide decision-making materials when discrepancies occur. We will improve the overall productivity of the sales department with various tools that support the efficiency of sales activities.

• CRM (Customer Relationship Management System)

Knowing your customers well is the first step in business. Build a customer database that suits your company, linking customer information, purchase history, and interaction history for centralized management. We create an environment where you can reference and analyze as needed. By visualizing the assignment of sales representatives and transaction statuses, you can strengthen your relationship with customers.

• CRM (Customer Relationship Management System)

Not only can the requested features be realized, but also more convenient functions such as managing inquiry emails from the landing page have become available.

• CRM (Customer Relationship Management System)

The streamlining of the sales process and the centralization of information led to an increase in performance.

• CRM (Customer Relationship Management System)

By centralizing sales management, we are reducing 1,000 hours of labor annually and promoting company-wide digital transformation (DX).

• CRM (Customer Relationship Management System)

Our company offers the CRM/SFA cloud service 'FlexCRM(R)', which effectively and simply implements CRM (Customer Relationship Management), a fundamental strategy for enhancing corporate profitability. We provide the four elements of CRM: customer management, marketing, SFA (Sales Force Automation), and customer support, all available for free. 【Features】 ■ User-friendly operability for everyone ■ Customizable as needed ■ Integration with cloud systems ■ Significant reduction in implementation and operational costs *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• IoT