【Feature Introduction】Customer Management (CRM) - Centralized Management of Customer Information
Deepen relationships with your company's unique customer database.
Knowing your customers well is the first step in business. Build a customer database that suits your company, linking customer information, purchase history, and interaction history for centralized management. We create an environment where you can reference and analyze as needed. By visualizing the assignment of sales representatives and transaction statuses, you can strengthen your relationship with customers.
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basic information
- Customer information registration and sharing function - Centralized management of client and contact information - Linking management of business negotiations, sales information, and response history - Management of attached documents by customer - Automatic assignment of sales representatives - Customer analysis on a map (MAP) - Visualization and analysis of transaction status - Customer ranking function - Progress tracking through status management - Powerful customer search function - Flexible setting of items (fields) - Available in all plans
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Applications/Examples of results
- Management of business partners and contacts for BtoB companies - Building customer databases for BtoC companies - Management of owners and tenants in the real estate industry - Management of information for management associations in the condominium management industry - Management of member information in the service industry - Management of patient and user information in the medical and nursing care sectors - Analysis of customer distribution by area and planning of sales strategies
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Company information
Our company is structured around two main pillars: the development of our own IT products (product business) and the provision of IT system development and operation services for individual customers (solution business). The goal of the product business is to provide customers with the economic benefits of scale through productization. On the other hand, the solution business identifies the overall needs related to IT services and feeds that back into our own products, creating synergy between the two businesses. In recent years, new technologies such as AI and IoT have garnered attention. We aim to create innovative services within this era, contributing to the expansion of our customers' profits, market growth, and regional economic development.
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