Leave your shopping bags and go hands-free. Pick them up at the parking lot or lobby on your way back.
This is a solution that allows visitors to a commercial facility or department store to check in their shopping bags and pick them up when they leave. Visitors can leave their bags at the sales floor or service counter, receive a pickup number, and continue shopping hands-free. The locker-style configuration of the storage robot "W-Station" takes care of the bags, and when specifying a pickup location for their return, the delivery robot "James mW II" transports them to the parking level or lobby. James physically presses the elevator buttons with its robotic arm, so no renovations to the elevators are necessary. The same robot can also be used for moving products between sales areas and for restocking from the backroom to the sales floor.
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basic information
■Configuration Robots Storage Robot W-Station Locker Type Configuration (Installed at Service Counter/Receiving Location) Delivery Robot James mW II Charging Dock ■Operation Flow 1. Visitors deposit their luggage at the sales area or counter and receive a pickup number. 2. W-Station stores the luggage. 3. When leaving, if a pickup location is specified, James transports it to the parking level or lobby. 4. Pickup is completed using the pickup number. ■W-Station External Dimensions W700×D2,630×H2,070mm (customizable according to installation environment) Average Load Capacity 44 items / single item Maximum 39.1×52.9×36.4cm・30kg ■Building Requirements Elevator: No renovation work required (physical operation with robot arm) Corridor Width: Minimum 80cm / capable of traversing steps up to 3cm and slopes up to 7° Power Supply: 110V・220V / Communication: LTE・Wi-Fi
Price information
We will provide a customized estimate based on the facility size, number of pickup locations, and number of robots. It is also possible to offer a phased implementation starting from the demonstration introduction. Please contact us for more details.
Delivery Time
※We will determine the structure after conducting an on-site survey and measurements. It takes about three months from contract to the start of the service.
Applications/Examples of results
■Usage Scenarios 1. Storage and retrieval of shopping bags Customers can pick up their stored bags at the parking level or lobby when leaving. 2. Movement of products between sales areas Products can be moved across floors without staff having to carry them. 3. Restocking from the backroom to the sales floor Inventory and supplies are transported across floors. 4. Collection work after closing Unmanned collection of items from each sales area to the backroom. ■Applicable Facilities Department stores / Shopping malls / Outlet malls / Station buildings and mixed-use commercial facilities ■Related Demonstration Results (July to December 2025) A joint demonstration with Yamato Transport and Nomura Real Estate was conducted at four locations in the Tokyo area under the same conditions of "in-house delivery across elevators." A total of 1,096 deliveries were made, with an average delivery time of 7 minutes and 56 seconds. ■Issues Addressed Reduction of visitor burden from luggage leading to shorter stay times, staff movement within the facility, and collection work after closing.
Company information
Our company provides a new and convenient spatial experience that automatically moves various logistics through robots. We offer a convenient and innovative spatial experience where robot delivery personnel ship all products to the front door, adding significant value to the space. We achieve both security and convenience for residents, providing a safer and more convenient spatial experience.