Automating the in-hospital transport of linen, supplies, and documents without renovation work in the existing wards.
This is a solution that automates the transportation of linens, supplies, documents, and other items within hospitals and care facilities. The delivery robot "James mW II" transports linens, hygiene materials, office supplies, and documents between the wards and the back office. Staff simply call the robot, place the items inside, and specify the ward or department. James physically presses the elevator button with its robotic arm and autonomously navigates to the designated floor. Since no renovations or wiring work for the elevators are required, it can be implemented in operational hospitals without interrupting ongoing work. Equipped with autonomous navigation using LiDAR, safety bumpers, and warning sounds, it can operate in corridors where people are present. The items to be transported are set according to the facility's operational regulations.
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basic information
■Robot Configuration Delivery Robot James mW II Charging Dock ■Operation Flow 1. Staff calls the robot, places items inside, and inputs the ward/department. 2. Notifies the receiving side to start delivery. 3. James presses the elevator button and moves to the designated floor. 4. Items are received in front of the nurse station or department. ■Load Capacity Loading Space: 42×57×38cm (double stacking) / 42×57×68cm (single stack) Single Item Maximum: 60kg ■Safety Obstacle detection via LiDAR / Safety bumper / Emergency stop button / Warning sound during operation ■Building Requirements Elevator: No renovation required (physical operation with robot arm) Corridor Width: Minimum 80cm / Can operate over a step of 3cm and a slope of 7° Power Supply: 110V, 220V / Communication: LTE, Wi-Fi
Price information
We will provide a customized estimate based on the facility size, number of wards, and number of delivery robots. Gradual implementation from a proof of concept is also possible. Please contact us for more details.
Delivery Time
※We will determine the structure after conducting a site survey and measurements. It takes about three months from contract to the start of the service.
Applications/Examples of results
■Usage Scenarios 1. Transport of linen and hygiene materials Shuttles between the ward and the linen room/laundry department. 2. Replenishment of supplies and consumables Office supplies, paper products, and daily necessities from the back office to each ward. 3. Transport of documents and slips Carries documents between the administrative department and various departments. 4. Collection of equipment such as wheelchairs and walkers Returns scattered equipment from each ward to the storage location. ■Applicable Facilities General hospitals / Long-term care hospitals / Nursing care health facilities / Special nursing homes ■Related Demonstration Results (July to December 2025) Conducted a joint demonstration with Yamato Transport and Nomura Real Estate under the same conditions of "in-house delivery across elevators" at four locations in the Tokyo area, delivering a total of 1,096 items.
Company information
Our company provides a new and convenient spatial experience that automatically moves various logistics through robots. We offer a convenient and innovative spatial experience where robot delivery personnel ship all products to the front door, adding significant value to the space. We achieve both security and convenience for residents, providing a safer and more convenient spatial experience.