Next-generation web phone that allows you to make calls using just a browser!
"ftel" is a cloud call center system equipped with features such as IVR/CTI/ACD and call recording, without the need for a telephone line. There is no need to prepare dedicated devices or equipment like business phones or telephone lines; it can be used anywhere as long as you have a computer, internet connection, and USB headset. You can use it with the same feeling as "regular phones" like landlines or mobile phones, so you won't feel confused even if it's your first time using it. Please feel free to contact us if you have any requests. 【Benefits of Implementation】 ■ Can be implemented if you have a PC, internet connection, and headset ■ Can make and receive calls from home ■ Cost-effective and easy implementation due to cloud configuration ■ All calls can be recorded (unlimited capacity) ■ Can obtain 050, 0120, and 0080 numbers, etc. *For more details, please download the PDF or contact us.
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basic information
【Main Features】 ■ Browser Phone ■ Call History ■ Forwarding ■ Hold ■ IVR (Interactive Voice Response) ■ Voice Recording ■ Cloud Phonebook ■ Auto Call ■ Multiple Phone Number Acquisition ■ ACD (Automatic Call Distribution) ■ SMS Sending ■ Voice Transcription ■ Webhook Notification ■ CRM Integration ■ Whitelist ■ Blocklist *For more details, please download the PDF or contact us.
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Applications/Examples of results
【Case Studies】 ■ Support and order processing for e-commerce ■ Use in inbound call centers ■ Outbound call centers beyond the Kanto region ■ Advertising effectiveness measurement *For more details, please download the PDF or contact us.
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Company information
Our company develops and provides various services, including the information security system LOOOC, which has features for preventing information leaks such as screen capture monitoring and USB monitoring, as well as the multifunctional cloud call center system ftel, which offers IVR/CTI/ACD and call recording without the need for telephone lines. If you have any inquiries regarding internal computer monitoring, cloud call centers, or WebRTC, please feel free to contact us.