Systematizing convenient features for handling customer phone calls. This allows for labor-saving in operations while improving customer satisfaction.
"Rakuraku M#CTI" links business phones and computers to achieve speedy and high-quality telephone responses. Any employee can handle calls smoothly. Additionally, calls can be made from the computer, eliminating the hassle of dialing numbers on the phone and allowing for easy operation. Incoming and outgoing call history is recorded on a database server, making it convenient for the entire company to share information about the devices used and the status of responses. 【Features】 ■ Displays the customer master from the system based on the incoming phone number ■ One-click dialing from the computer ■ Information sharing of communication history and messages *For more details, please feel free to contact us.
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【Features】 *Customizable ■Line Monitor ■Line Log ■Voice Memo ■Customer Management *For more details, please feel free to contact us.
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Our company supports the entire lifecycle from product planning and development to inspection, implementation, and further maintenance and operational support, enabling our customers to advance their business advantageously. We will promote unique customer-centric business innovation that only we can provide. Please feel free to consult us if you have any requests.