Equipped with a reporting feature! A low-cost call center system that does not require a conversation line.
"Cloco" is a cloud call center system equipped with a reporting feature that allows for smooth evaluation of operators and operational reporting. As it is a cloud-based system utilizing an internet environment, it can be used anywhere without location restrictions. Additionally, it is suitable for streamlining supervisor tasks as it allows for checking the current status of operators and extracting past data. 【Features】 ■ Call queuing ■ Mute, park hold, and transfer options available ■ All calls recorded ■ IVR (Interactive Voice Response) ■ Conference calling / text chat functionality ■ Outbound capabilities *For more details, please download the PDF or feel free to contact us.
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basic information
【Features】 ■ Customer management and distribution (ACD) function ■ Enhanced reporting capabilities ■ Usable across multiple locations *For more details, please download the PDF or feel free to contact us.
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Our company provides cloud-based PBX, cloud-based call centers, CTI, IP equipment sales, and MVNO services. By leveraging open-source technology and high technical expertise, we have achieved an attractive integration of cloud PBX and CRM. As a result, we have strengthened our revenue structure and launched new services such as cloud PBX mobile to respond to new market demands. Please feel free to contact us if you have any inquiries.