We will think together about improving business efficiency and continue to support the contact center!
"InfiniTalk" is a call center system that provides suitable CTI solutions and services for contact center operations. It is equipped with a wealth of "functionality," including IVR and ACD, "usability" that allows for easy configuration changes, and "scalability" that can flexibly accommodate the expansion or contraction of call center operations. We will make proposals tailored to the number of call center seats, duration, and budget, so please feel free to contact us with your requests. 【Features】 ■ Usability and visibility ■ Scalability ■ System integration ■ Reasonable cost *For more details, please download the PDF or contact us.
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basic information
【Benefits of Introduction】 ■ Visualization of operations ■ Improvement of response quality ■ Construction of advanced call flows ■ Increased motivation ■ Quick addition of phone numbers and functions ■ Incoming call control *For more details, please download the PDF or contact us.
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Company information
Our company was founded in 1994, starting with the 104 "telephone directory assistance" service for major telecommunications carriers. Since then, we have provided a variety of services, including call centers, BPO (Business Process Outsourcing) services, and debugging services. In February 2020, we strengthened our group collaboration by participating in Impact Holdings, a company listed on the Mothers market, aiming to further improve the quality of our services and provide suitable solutions to our customers' challenges. Please feel free to contact us if you have any requests.