AI supports operators in their phone duties, increasing the efficiency of call center operations!
We will simultaneously achieve the efficiency of call center operations using generative AI (real-time transcription, summary generation, etc.) and enhance the quality of customer interactions in a short time. Predictive calls are available for unlimited use at a fixed rate, making it especially recommended for customers with a high volume of outbound calls. <Features> 1. Increased convenience with AI functions utilizing generative AI 2. Cloud-based all-in-one platform 3. The CTI infrastructure is based on AWS Amazon Connect, ensuring safety and security 4. Compatible even if Amazon Connect is already implemented 5. Easy and speedy implementation due to being cloud-based *Please feel free to contact us.
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basic information
<Features> - Sheet map - Predictive call - Summary generation (AI) - Real-time transcription (AI) - Dedicated softphone and more
Price range
Delivery Time
Applications/Examples of results
Call center operations
Company information
Our company provides cloud integration services such as Salesforce and AWS, as well as web and open system development. We value the connections between people and the communication of the heart, take pride in our integrity, and contribute to society through system development.