[New Program] ANA Group Training "Creating Systems and Structures to Address Customer Harassment" - To Protect Employees and the Corporate Brand -

We have released a training program for companies that are looking to strengthen their measures against customer harassment, led by instructors who have dealt with customer harassment in various organizations within the ANA Group. This program will provide hints on "creating a system and structure for employees to work with peace of mind." We will introduce points to be mindful of based on practical experience.
■ Implementation Method
Public Seminar (In-person)
Instructor Dispatch (In-person)
■ Program Content
Lecture Duration: Approximately 120 minutes
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Correct understanding of customer harassment
Preparation for responding to customer harassment
Practical considerations for responding to customer harassment
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Please feel free to contact us for details on pricing and the program.

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