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  6. Introducing case studies and customer testimonials such as "Human Error Prevention Training"!

Introducing case studies and customer testimonials such as "Human Error Prevention Training"!

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last updated:May 12, 2025

ANAビジネスソリューション
ANAビジネスソリューション
  • Official site

[ANA Group] Educational and Training Service Provision Information Document

This is a brochure for educational and training services that provides know-how cultivated by the ANA Group as a training program. ■Recommended for the following individuals■ - Those who want to enhance organizational strength through human resource development - Those who want to use actual implementation cases and feedback from participants as consideration materials - Those who have various challenges but do not know what kind of training would be suitable - Those who want to improve their feelings of valuing others and their awareness of hospitality - Those who want to reduce mistakes caused by a lack of communication

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イプロス_教育・研修.png

Introducing case studies and customer testimonials such as "Human Error Prevention Training"!

イプロス_教育・研修.png
イプロス_教育・研修.png
  • Related Link - https://www.abc.jp/service/anakenshu

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Introduction to Training Case Studies - Informational Materials

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For more details, please refer to the PDF document or feel free to contact us.

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Application Now Open! Information on 'ANA Group Public Courses' for the second half of the 2025 fiscal year (held from October 2025 to March 2026)

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We have released the schedule for the "ANA Group Public Courses" from October 2025 to March 2026! For further "strengthening of organizational capability," "cultivating a safety culture," and "creating learning opportunities for employees," please consider the "ANA Group Public Courses." === Features of the "ANA Group Public Courses" === Public courses can be attended by one person or more, making them a recommended training style for individuals looking to enhance their skills or for companies with a small number of participants. Since individuals from different industries attend together, you can gain new insights and learnings. Courses are held in our training rooms in Tokyo (Shinagawa) and Osaka (Umeda), as well as online. ================================= 【Recommended for the following individuals】 - Those who want their employees to take training tailored to their careers for skill enhancement. - Those looking for training options that allow for small group participation due to a limited number of participants. - Those who wish to explore various training programs before implementing training within their company. ★ We also offer a "Corporate Contract Service" that provides discounts on course fees for groups of 10 or more. Please feel free to contact us.

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【無料・研修プログラム説明会】Z世代の強みを引き出す!ANA流 新入社員育成プログラムまるっと解説!

  • Company news

9月19日(金)に会場(東京/品川)とオンライン(zoomウェビナー)でプログラム説明会を開催します! 本説明会では、2026年度の新入社員の成長を確かなものにするための、以下の3つの研修プログラムをご紹介します。 ・新入社員ビジネスマナー研修(おもてなし&ビジネスマナー)  社会人としての意識と行動へシフトチェンジを図ります。 「相手視点」を意識した基本のビジネスマナーと「相手の状況に即した対応力」を学べます。 ・新入社員の心構えと実践(ヒューマンエラー対策)  安全・品質を担う人財の育成に従事してきたANA整備部門出身の講師が、  一緒に働く仲間や社外の方々から「信頼される基本行動」について、現場経験のない新入社員にも分かりやすくお伝えします。 ・Z世代の強みを引き出す育成術(育成担当者向け)  人や世代により感じ方に違いがあることに気づき、ハラスメントによる影響や自分に求められる言動を理解し、  個々の成長を最大限に支援する育成方法を学べるプログラムです。 来年度の新入社員研修をご検討中の方、育成をさらに強化したいとお考えの方はぜひお気軽にご参加ください。

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Application Now Open! Information on 'ANA Group Public Courses' for the First Half of Fiscal Year 2025 (Held from April to September)

  • Company news

We have released the schedule for the "ANA Group Public Courses" from April to September 2025! For the 2025 fiscal year, we encourage you to consider the "ANA Group Public Courses" for further strengthening of "organizational capability," fostering of "safety culture," and creation of "employee learning." === Features of the "ANA Group Public Courses" === The public courses can be attended by individuals starting from one person, making it a recommended training style for those who want to enhance their skills individually or for companies with a small number of participants. Since participants from different industries attend together, you can gain new insights and learnings. The courses are held in our training rooms in Tokyo (Shinagawa) and Osaka (Umeda), as well as online. ================================= 【Recommended for the following individuals】 - Those who want their employees to take training tailored to their careers for skill enhancement - Those looking for training that can accommodate small groups due to a limited number of participants - Those who want to explore and consider various training programs when implementing training within the company ★ We also offer a "Corporate Contract Service" that provides discounts for groups of 10 or more participants. Please feel free to contact us.

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[New Program] ANA Group Training "Creating Systems and Structures to Address Customer Harassment" - To Protect Employees and the Corporate Brand -

  • Product news

We have released a training program for companies that are looking to strengthen their measures against customer harassment, led by instructors who have dealt with customer harassment in various organizations within the ANA Group. This program will provide hints on "creating a system and structure for employees to work with peace of mind." We will introduce points to be mindful of based on practical experience. ■ Implementation Method Public Seminar (In-person) Instructor Dispatch (In-person) ■ Program Content Lecture Duration: Approximately 120 minutes ------------------------------------------------ Correct understanding of customer harassment Preparation for responding to customer harassment Practical considerations for responding to customer harassment ------------------------------------------------ Please feel free to contact us for details on pricing and the program.

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ANAビジネスソリューション

ANAビジネスソリューション

Service Industry

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We offer employee education and training programs that condense the know-how of the ANA Group. All instructors are either long-serving employees of the ANA Group or currently active staff, with a focus on experienced instructors who have been involved in human resource development in maintenance, cabin service, and airport operations.

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