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Information and Communications
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シャノン

capital10000Ten thousand
number of employees187
addressTokyo/Minato-ku/7th Floor, JEI Hamamatsucho Building, 2-2-12 Hamamatsucho
phone03-6743-1551
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last updated:May 28, 2026
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マーケティングオートメーション(MA) マーケティングオートメーション(MA)
展示会・イベントフォロー自動化 展示会・イベントフォロー自動化
セミナー・ウェビナー管理システム セミナー・ウェビナー管理システム
メールマーケティング・配信支援 メールマーケティング・配信支援
インサイドセールス支援(IS) インサイドセールス支援(IS)
製造業向け会員管理・顧客ポータル 製造業向け会員管理・顧客ポータル
休眠顧客の掘り起こし 休眠顧客の掘り起こし
顧客の優先度分け 顧客の優先度分け
インサイドセールス支援(IS)

インサイドセールス支援(IS)

有望リードの抽出から、効率的なアプローチ(架電・メール連絡など)の仕組み化までをトータルに支援します。Web行動履歴をもとに、興味度が高まった顧客を自動で判別して架電リストを作成。「AIコンシェルジュ」のサポートにより、不慣れな現場メンバーでもリスト抽出や配信設定を迷わず即時に実行できます。主要な外部SFA/CRMとのデータ同期にも対応し、タイムリーな「営業活動履歴」の引き継ぎを実現します。

Shannon MA (Inside Sales and Outbound Call Management Support MA)

Automate the extraction of call lists and history management. Improve the conversion rate of inside sales.

Chosen by over 3,000 companies, "Shannon MA" is an MA tool that centralizes everything from "target selection" to "approach history management" for inside sales. It provides comprehensive support from extracting potential customers obtained through exhibition business cards and the web to systematizing efficient approaches (such as phone calls and email contacts). With its unique "history-based database" and "composite search," inside sales can instantly extract "dormant customers" whose contact has ceased and "active leads" who have recently accessed the company's website. Additionally, it features an "AI concierge" that can be operated without a manual, even by those unfamiliar with the system, ensuring reliable security and dramatically reducing the workload for list creation and settings (actual data is not used for learning). The standard implementation also includes a survey function and "ROI reports" that visualize the cost-effectiveness of various initiatives. It supports integration with major external SFA/CRM systems, enabling timely sharing and handover of "sales activity history" from inside sales to sales.

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Shannon MA (History-based DB and AI Concierge equipped)

Domestic MA that revives dormant customers using history-type databases and AI concierge.

With over 3,000 successful implementations, "Shannon MA" is a domestically produced marketing automation tool that centrally manages online and offline customer touchpoints. Through its unique "historical database" and "composite search," it can instantly extract lists of potential customers to approach from business card data obtained at exhibitions (digitized for free), web leads, and "dormant customers" and "existing customers" buried within the company, enabling "revival" efforts. Additionally, it now features a newly integrated "AI Concierge" trained on product manuals. Even those unfamiliar with system operations can resolve their questions immediately by simply asking what they want to know through the chat UI, dramatically reducing the time spent reading manuals and operational workload. Moreover, since actual data such as leads and campaign results are not included in the AI's learning scope, you can try it out without worrying about the risk of confidential information leakage or psychological burden. Furthermore, it comes standard with a wealth of features, including corporate analysis, high-precision data consolidation, survey functions, and ROI reports. It also supports integration with major SFA/CRM systems like Salesforce, providing strong support for sales activities.

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