Co-Growth List of Products and Services

This document introduces the case study of "Reflector" implemented by Fit Co., Ltd. It covers the challenges before implementation, key points for systematizing development, changes after implementation, and future prospects. Please feel free to use this information when considering the introduction of the service. 【Contents (Excerpt)】 ■1. We want to provide training that allows new and young employees to confidently engage in sales. ■2. Systematizing and developing previously scattered know-how with Reflector. ■3. The moment when the sense of ownership in development began to emerge. ■4. What we want to achieve moving forward. *For more details, please refer to the PDF document or feel free to contact us.

• Employee training
• Video streaming services

In this document, we introduce the case study of the implementation of "Reflector" by Ai Unit Corporation. We discuss their commitment to new graduate recruitment and talent development, their efforts in role-playing (which the company refers to as "Roto-re"), the results achieved, and key points for operation. Please feel free to use this information when considering the introduction of the service. [Contents (Excerpt)] 1. Commitment to new graduate recruitment and talent development 2. Efficiency improvements in role-playing through the introduction of Reflector 3. Four effects achieved by utilizing Reflector 4. Goals for the future *For more details, please refer to the PDF document or feel free to contact us.

• Employee training
• Video streaming services

This document introduces the case study of "Reflector" implemented by Art Kenko Co., Ltd. It includes information about the company's initiatives, the effects achieved through their operations, and future challenges. Please use this for your consideration in implementing the service. 【Contents (Excerpt)】 ■1. Growth rate of order-based builder sales: "3rd in the nation" ■2. Aiming to eliminate skill gaps caused by variability in guidance ■3. Introduction of specific initiatives related to Reflector ■4. Importance of increasing the number of evaluators/trainers ■5. Two effective initiatives for establishing a role-play culture ■6. Goals for future realization *For more details, please refer to the PDF document or feel free to contact us.

• Employee training
• Video streaming services

In this document, we will introduce an example of the "Reflector" workshop held by SORA, PARADOX, and Co-Growth. We present a digest of the event where SORA collaborated with PARADOX, which is engaged in branding projects aimed at refining the sales discussions that effectively "convey" the appeal of new services to customers. Please feel free to utilize this for your consideration of service implementation. 【Contents (excerpt)】 ■1. "Sales Practice Video - Before" × Sharing Consumer Feedback ■2. Discussion on the day led by experts ■3. Q&A session ■4. "Sales Practice Video - After" following the workshop *For more details, please refer to the PDF document or feel free to contact us.

• Employee training
• Video streaming services

In this document, we introduce the case study of "Reflector" implemented by Take and Give Needs Co., Ltd. Professional sales trainers provide remote support to each individual, enhancing their ability to "notice" both the immediate contract rates and long-term growth. Please make use of this information when considering the introduction of our services. 【Excerpt of Contents】 ■ Customer hearts drift away with scripted interactions ■ For two months, trainers provide personalized support remotely ■ Contract rates increased by 14%. Feedback from surveys is very positive ■ Support tailored to each individual planner in front of them ■ Covers training related to sales promotion, which tends to be cut back as work styles change *For more details, please refer to the PDF document or feel free to contact us.

• Employee training
• Video streaming services

This is a regionally-focused diversified management company that utilizes "Reflector" for the development and evaluation of sports instructor personnel. We would like to introduce examples that have led to early development of members and improved customer satisfaction. At Takahashi Corporation, the manuals were only in paper form and had not been reviewed for many years, resulting in discrepancies in operational and development policies between stores. They attempted to digitize the manuals. After implementation, they felt an improvement in service quality. Customer surveys showed an increase in satisfaction, and there were numerical indications of a decrease in the cancellation rate. Additionally, even relatively younger members could take on training responsibilities for personnel development, which ultimately reduced the overtime hours spent on training and led to a reduction in labor costs. [Case Overview] ■ Purpose of Implementation - To digitize paper manuals that have been in use for over 20 years - To unify services that had become personalized and improve quality - To streamline personnel development *For more details, please refer to the PDF document or feel free to contact us.

• Manual Creation

We would like to introduce a case study of our product 'Reflector' implemented at BP Inc., which broadly expands its business from wedding proposals to support for subsequent life events. While promoting human resource development, we faced four major challenges: productivity perspective, visualization of growth, misalignment with headquarters' guidelines, and maintaining motivation. After full-scale implementation, we utilized it for the training of new and young sales staff, creating a training system that allows them to accumulate successful experiences, which led to results in various areas. [Challenges] ■ Heavy burden on the education staff ■ Unable to quantitatively assess how much skills have been acquired ■ Education is personalized depending on each location ■ Reduced opportunities for communication, leading to decreased motivation *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

We would like to introduce a case study of the implementation of our 'Reflector' at Fit Co., Ltd., which develops services that create "new choices" through clean energy and smart home businesses. Faced with challenges in the traditional personalized education system, we determined that our product was suitable for both mindset and problem-solving, leading to the decision to implement it. Through the systematization of development via our product, we were able to enhance the immediate effectiveness of new graduates and young employees, as well as to digitalize the permeation and practice of the corporate philosophy. [Reasons for Implementation] - Creates an environment where newcomers and young employees can learn independently - Allows for detailed feedback - Facilitates awareness of issues and verbalization of learning - Enables deep reflection for newcomers and young employees *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

In our product "Reflector," we can conduct workshops to improve sales based on customer (consumer) feedback. This workshop is organized in collaboration with SORA Co., Ltd., aimed at refining the form of sales discussions that effectively "communicate" the appeal of new services to customers, in partnership with PARADOX Inc., which specializes in branding. We recorded the company's sales practices on video as material and conducted feedback and discussions utilizing our product. [Content (partial)] ■ "Sales Practice Video - Before" × Sharing Consumer Feedback ■ Discussion on the day led by experts - Start with words that concretely evoke the service's worldview - Move away from negativity. Express positively. The way you communicate can change how it is received. - Rather than explaining the concept, communicate it naturally while shaping the customer's image. *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

We would like to introduce a case study of our product "Reflector" implemented at Kanri Co., Ltd. As we reached a stage where more specific numbers were required from the sales organization, differences in performance among members began to emerge. We considered improving sales by leveraging the expertise of other companies to create a common language, leading to our decision to implement the product. After the implementation, we utilized the product for sales training and systematization, which resulted in more efficient verbalization and standardization of sales skills among personnel. [Challenges] - As knowledge accumulates through written documentation, the volume becomes overwhelming, making it difficult for new members to learn. - Editing requires a significant amount of time, and some aspects, such as tone of voice, are hard to convey. - With completely remote work and online meetings, we were unable to develop talent in a way that mimics in-person collaboration, leading to a reliance on individual capabilities and widening the gap between high and low performers. *For more details, please refer to the PDF document or feel free to contact us.*

• Knowledge Sharing System

We would like to introduce a case study of our product "Reflector" implemented at Art Kenko Co., Ltd., which is rooted in the San'in region and engages in the construction of custom-built homes and the sale of pre-built houses. We wanted to eliminate the skill gaps created by inconsistencies in guidance. With the introduction of our product, we aimed to create a system that aligns the perspectives of the instructors. We converted the sales manual into videos and had each individual practice through role-playing. By focusing on aligning the perspectives of the instructors during this process, we achieved consistent guidance and established an educational environment that supports young members, allowing everyone to grow. [Case Overview] ■ Challenges - Significant differences in staff operations and skills arose because each person was instructing in their own way. ■ Results - It became possible to gauge employees' understanding through the videos. *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

We would like to introduce a case study of our product 'Reflector' implemented at TOKYO BIG HOUSE Co., Ltd., which focuses on planning and selling highly designed detached houses primarily in the metropolitan area. The company's challenge was the gap in dialogue skills between experienced staff and newcomers, which could not be bridged. They believed it was necessary to create a structured sales organization that everyone could engage with, and began developing talk scripts a few years ago. Subsequently, as part of their system development, they introduced our product to advance the curriculum for training, aiming for "all sales staff to be able to engage with customers at a high level." [Challenges] ■ The gap in dialogue skills between experienced staff and newcomers could not be bridged. ■ The content and points discussed were being taught in a manner similar to the transmission of artisan skills, where staff were told to "first look and memorize," and additional explanations were given verbally, leading to a lack of accurate sharing among all staff. *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

We would like to introduce a case study of our product "Reflector" implemented at Ai Unit Corporation, which is engaged in real estate brokerage and custom homes centered in Funabashi City, Chiba Prefecture. As the number of employees increased, it was noted that "the CEO's lack of available time is becoming a bottleneck for skill improvement," while each individual's training was being closely monitored by capable personnel. The introduction of our product has streamlined the training process. Furthermore, it has made skills more visible, allowing us to "purchase peace of mind" when sending employees to important clients. 【Effects】 - Resolved the issue of being unable to proceed due to scheduling conflicts with the CEO. - Made visible how much effort is being put into training and how much skills have improved. - With skills being made visible, even newly hired employees can be confidently sent to important clients. *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

We would like to introduce a case study of our product "Reflector" implemented at Take and Give Needs Co., Ltd. By combining our cloud system product with Zoom, a special trainer, the planners being trained, and their supervisor, the manager, formed a team for two months to work on improving the customer service skills of the target planners. The results were confirmed through contract rates and surveys. Compared to the contract rate during the six months prior to the training, the contract rate two to three months after completion increased by 14%. The feedback received in the surveys has also been very positive. [Training Content] - Confirm the current challenges and the achievement goals for two months later - Conduct role-playing sessions lasting 20 to 30 minutes with the target planners and managers at each venue - Record the sessions on video using our product and share them with the team - The special trainer analyzes the videos and provides feedback - Align on the recognition of issues and the ideal state, and practice customer service *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

To Koyuu Co., Ltd., which operates "Hanamaru Learning Center" and "School FC," we would like to introduce a case study of our "Reflector" implementation. The company faced challenges regarding "visualizing lessons" and "how to create opportunities for lesson improvement among all instructors." After the implementation, it became possible to instantly see what kind of lessons other classrooms are conducting, and regular observations can also be made, leading to a very positive outcome. [Challenges] - Sharing and viewing actual lessons through video. - After being assigned, each block is entrusted with development in their respective regions, limiting the company's overall approach to development. - There was a need to more broadly implement initiatives to enhance each individual's teaching ability through feedback and discussion, delving into the content of daily lessons. *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

To Take Action Co., Ltd., we would like to introduce a case study utilizing our product "Reflector." In an effort to enhance the company's sales and customer service capabilities, we obtained permission from a client to record actual business negotiations. We implemented a two-month intensive training program using our product to analyze and train on whether we could effectively solve the client's challenges. As a result, one participant in the program achieved remarkable results, reaching three times the average monthly sales and number of companies, successfully meeting their goals and earning a promotion. There was also significant development in their approach to sales. [Case Overview] ■ Background - We want to create a state where we can communicate 100% the potential of our service to solve the challenges of the client who contacted us. ■ Results - Approaching the program with "achieving this quarter's sales target" as the success criterion, the goal was successfully met. *For more details, please refer to the PDF document or feel free to contact us.

• Knowledge Sharing System

"Reflector" is a cloud system that focuses on the quality of sales negotiations, which is the truth moment visible to customers, and strengthens sales capabilities through video. In addition to universal key points of sales negotiations, it visualizes and shares key points specific to each company. By providing a better form of feedback utilizing video, it dramatically enhances the development capabilities within the organization. 【Features】 ■ Focuses on sales negotiation skills through video to strengthen sales capabilities ■ Pursues an optimal form for capturing outputs on video ■ Increases closing rates with feedback that emphasizes key points ■ Visualizes development and allows for systematic progress ■ Highly specialized staff accompany as customer success partners *For more details, please download the PDF or feel free to contact us.

• Knowledge Sharing System