ブレイヴコンピュータ List of Products and Services

This is an example of implementing a dead/live monitoring system combined with a third-party maintenance service called "Tsunagi Maintenance." In the case of "Monitoring Maintenance," we conduct interviews with customers regarding their installation environment and the devices to be monitored, and then provide optimal proposals. Recently, the shortage of personnel responsible for information systems has become a topic of discussion. "Monitoring Maintenance" involves remote monitoring 24/7, and when a failure occurs, we promptly report it. By combining this with "Tsunagi Maintenance," we can enable on-site support coordination, resulting in a reliable and robust maintenance system. ■ Customer's Issues The customer faced challenges due to a lack of system personnel, making it difficult to manage information assets. They experienced a maintenance expiration with their main server for the sales management system from their existing vendor. They were considering options for effective resource utilization other than server replacement. ■ Proposal As a measure to extend the life of the system until replacement, we proposed "Tsunagi Maintenance." Additionally, we introduced "Monitoring Maintenance," which remotely monitors the target equipment 24/7 and detects failures, allowing the customer to entrust everything from management to on-site support to us.

• Other PCs and OA equipment

Our "Connection Maintenance" supports not only Windows servers but also a variety of devices including Linux, UNIX, storage, and network equipment, making it a multi-vendor (multi-platform) solution. Starting in May 2024, at the newly expanded and operational 'BRAVE BASE', we will be able to accept a greater volume of logistics, including these devices and various models from different manufacturers, thereby meeting our customers' needs. 【Features】 ■ Significantly increased logistics acceptance capacity, flexible response to customer requests ■ Expanded workspace to improve productivity in inspection and verification ■ Enhanced earthquake resistance and security ■ Expanded employee training with larger meeting and training rooms for training sessions, lectures, and on-the-job training (OJT) *For more details, please download the PDF or feel free to contact us.

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The target device is a rack server manufactured by NEC, released in 2016. This time, due to the overlap of the maintenance expiration period and the internal system updates, there were concerns about what to do if any issues arose during the period of operation without maintenance. On the other hand, this was the first time using third-party maintenance, and there were concerns about the support content. In the case of "temporary maintenance," if you share the configuration information, we strive to provide prompt estimates and service proposals. Additionally, if requested, we offer opportunities to introduce our services through face-to-face and web meetings. You were satisfied with our 24/7 support for incidents and our maintenance system with dedicated materials, leading to your contract with us. ■Challenges You had a need to retain the current data for a certain period due to changes in the internal system for manufacturing records. Additionally, you contacted us because the EOSL would end before the new system went live. ■Proposal As an option for hardware maintenance, we proposed "temporary maintenance." Although you were anxious about using third-party maintenance for the first time, our sales representative carefully explained the maintenance system, which reassured you, and you proceeded with the contract.

• Other PCs and OA equipment

The equipment used by our customer in the transportation industry, which handles not only domestic but also international logistics, is the NEC Express5800/R120g-1E. The server, which stores data with a legally mandated retention period, is out of maintenance, and the manufacturer has provided a quote that is not realistic, leading to a lack of progress in discussions. Therefore, we proposed a "temporary maintenance" solution. After discussing their needs, they decided to contract for maintenance for five years this time. In the case of multi-year contracts, we provide the necessary maintenance parts for the following years in the first year, which allows us to avoid shortages of repair parts during the contract period. The pricing can also be kept lower with a multi-year contract, and for those wishing for long-term maintenance, we recommend contracting for multiple years in advance for cost reduction. ■Challenges - The server for storing data with a legally mandated retention period is out of maintenance, and long-term maintenance from the manufacturer did not fit the budget. ■Results - With "temporary maintenance," the necessary maintenance period can be selected, and long-term maintenance for five years can be accommodated at a reduced cost.

• Other PCs and OA equipment

We will send the logs of the malfunctioning equipment, and after our engineers analyze them, we will coordinate the visit date and perform on-site maintenance. Our team will be dispatched from each location to replace the faulty equipment, confirm its normal operation, and ultimately replenish the maintenance parts used. To avoid keeping our customers waiting, we offer 24/7 support for reporting issues via phone or email. We also provide maintenance support with a target response time of four hours (service limited to certain areas). "Interim maintenance" is part of third-party maintenance and EOSL maintenance, targeting servers, storage, and network equipment. In fact, about 75% of large companies in Europe and the United States are already utilizing this service, making it a standard service for sustainably utilizing IT resources. Our company is a member of ASCDI and procures maintenance parts from trusted partners. Parts from the reuse market are inspected and aged before being managed at each location. The biggest advantage of "interim maintenance (third-party maintenance)" is that it can handle equipment from different manufacturers collectively, streamlining the maintenance contact point. Contracts can be tailored to the duration, and it is also possible to align replacement timings. *For more details, please refer to the catalog available for download in PDF format.

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We provide third-party maintenance (EOSL maintenance) for A10 Networks products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service Companies for Data and Information (ASCDI) and sources components from trusted partners both domestically and internationally. Our support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - AX series (network devices) - Thunder series (network devices) We have over 600 contracted companies and a proven track record of maintaining more than 57,000 devices. The series we support is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Alteon products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Our support is provided by engineers with knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - Alteon series (Load balancers) We have over 600 contracted companies and a track record of maintaining more than 57,000 devices. The series we support is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Stratus products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service Companies for Data International (ASCDI) and sources components from reliable partners both domestically and internationally. Our support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series supported: - ft Server series (non-stop servers) We have a track record of over 600 contracted companies and more than 57,000 devices under maintenance. The series supported for maintenance is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Toshiba products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the International Association of Computer Service Dealers "ASCDI" and sources components from reliable partners both domestically and internationally. Our support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer-affiliated maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series supported: - MAGNIA series (IA servers) We have a track record of over 600 contracted companies and maintenance for more than 57,000 devices. The series we support is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance for Extreme products (EOSL maintenance). Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Our support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - Alpine series (switches) We have a track record of over 600 contracted companies and maintenance for more than 57,000 devices. The series we support is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Allied Telesis products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series supported: - CentreCOM series (switches) We have over 600 contracted companies and a track record of maintaining more than 57,000 devices. The series supported for maintenance is updated daily. *For more details, please refer to the PDF materials or feel free to contact us.

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The target devices are Hitachi rack servers HA8000/RS220AN1 and RS110AM1, which were released in 2014. Their maintenance has already expired, and the transition to the next system is still undecided, so we have to continue operating without maintenance until then. In the case of "interim maintenance" (third-party maintenance), we procure the same devices used by the customer from domestic and international partner companies and stock them as dedicated maintenance parts at the nearest base. (In this case, they are managed at the Hokuriku Technical Center.) ■ Issues - Although we had prepared alternative servers in-house, they were different in specifications and models, which caused concerns. ■ Results - Since the entire set of devices is stored, we can quickly power them on in the event of a failure, inspect the maintenance parts, and rush to the site.

• Other PCs and OA equipment

We provide third-party maintenance (EOSL maintenance) for Oracle (Sun Microsystems) products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the international computer service association "ASCDI" and sources materials from reliable partners both domestically and internationally. Support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series supported: - SPARC Enterprise (M Series/T Series) - Sun Fire (X Series/B Series) - Sun Ultra (Servers) - StorageTek (Storage) We have over 600 contracted companies and a proven track record of maintaining more than 57,000 devices. The series supported for maintenance is updated daily. *For more details, please refer to the PDF document or feel free to contact us.

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We provide annual PC send-back maintenance with a support system of the same quality as "interim maintenance" (third-party maintenance). The support is handled by our in-house engineers who possess knowledge and experience, and we stock dedicated maintenance parts for each customer. 【Features】 ■ 24/7 fault reception ■ Support provided by in-house customer engineers with knowledge and experience ■ Multi-vendor support for major domestic and international devices ■ Dedicated maintenance parts stocked for each customer <Applicable Devices> Desktop PCs and laptops (We can support any manufacturer’s PCs as long as parts procurement is possible, regardless of the model) (Peripheral devices such as LAN products, WAN products, SDN products, network security products, and voice products are not included) <Contract Type> - Generally renewed annually - Minimum contract quantity: 10 units

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We provide third-party maintenance (EOSL maintenance) for DELL products. Maintenance parts are sourced from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the International Computer Service Association "ASCDI," and we procure components from reliable partners both domestically and internationally. Our support is provided by engineers with knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - PowerEdge (Rack R series / Tower T series / Blade M series) - EqualLogic (Storage) - PowerStore (Storage) - PowerVault (Tape / DAS) - PowerConnect (Switch) We have over 600 contracted companies and a track record of maintaining more than 57,000 devices. Please feel free to consult us regarding maintenance for hardware such as servers, storage, and network equipment. *For more details, please refer to the PDF materials or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for FortiNet products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - FG series (switches) We have a track record of over 600 contracted companies and maintenance for more than 570,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for NetApp products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service Companies for Data and Information (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - FAS series (storage) - DS series (disk shelves) We have a track record of over 600 contracted companies and maintenance for more than 57,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for EMC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Our support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series: - VNX series (storage) - CX4 series (storage) - AX series (storage) We have over 600 contracted companies and a proven track record of maintaining more than 57,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for APC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - Smart-UPS (UPS) We have a track record of over 600 contracted companies and maintenance for more than 57,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for NEC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service Companies for Data International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - Express5800 (rack, tower, ft servers) - SIGMABLADE (blade servers) - NX7700i (UNIX servers) - iStorage (storage) We have over 600 contracted companies and a proven track record of maintaining more than 57,000 devices. The series of maintenance support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF materials or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for IBM (Lenovo) products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. ■ Main maintenance series - System x (IA servers) / System p (UNIX servers) - System i (Unix servers) - Storwize (storage) - System Storage (storage) - ThinkSystem (rack, tower, storage) ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu We have over 600 contracted companies and a track record of maintaining more than 57,000 devices. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Oracle (Sun Microsystems) products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Self-maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series - SPARC Enterprise (M Series/T Series) - Sun Fire (X Series/B Series) - Sun Ultra (Servers) - StorageTek (Storage) We have over 600 contracted companies and a proven track record of maintaining more than 57,000 devices. The series we support is updated daily. Please feel free to consult us regarding maintenance for servers, storage, network devices, and other hardware. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance (EOSL maintenance) for Hitachi products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the International Association of Computer Service Companies (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies will provide support. ■ Main maintenance series: - HA8000 (Rack/Tower) / HA8500 (UNIX Server) - SANRISE (Storage) - HUS (Storage) ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu We have over 600 contracted companies and a track record of maintaining more than 57,000 devices. The maintenance series is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We provide third-party maintenance for Cisco products (EOSL maintenance). Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service Companies for Data and Information (ASCDI) and sources components from reliable partners both domestically and internationally. Support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series: - Catalyst (switches, access points, routers) - Cisco series (switches) - Nexus series (switches) - UCS series (IA servers) We have over 600 contracted companies and a proven track record of maintaining more than 57,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.

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We offer "Per Call Maintenance" to meet the requests of customers who wish to repair only the malfunctioning parts. Since the details vary for each request, the repair cost will be calculated as [parts cost + labor fee + travel expenses], and we will provide a quote individually.

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"Interim maintenance" is a service that provides maintenance on behalf of the manufacturer. It is commonly referred to as third-party maintenance or EOSL maintenance, and it covers servers, storage, and network equipment. It is said that about 75% of large companies in Europe and the United States are already utilizing this service, as it allows for sustainable use of IT resources. Maintenance parts are procured from the reuse market, inspected and aged in-house, and then managed at each location. Our company is a member of the International Association of Computer Service Dealers "ASCDI" and sources materials from reliable partners both domestically and internationally. 【The biggest benefit of using "interim maintenance"】 ■ It can handle equipment from different manufacturers all at once, consolidating the maintenance contact point. ■ Contracts can be made for the desired duration, which can also be utilized to align replacement timing. *For details, please refer to the catalog available for download in PDF format.

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