Third-party maintenance case: Ishikawa Prefecture. Eliminating concerns about continuing maintenance-free operations!
Trading company customer case: Uncertainty about the transition to the next system... alleviating such concerns.
The target devices are Hitachi rack servers HA8000/RS220AN1 and RS110AM1, which were released in 2014. Their maintenance has already expired, and the transition to the next system is still undecided, so we have to continue operating without maintenance until then. In the case of "interim maintenance" (third-party maintenance), we procure the same devices used by the customer from domestic and international partner companies and stock them as dedicated maintenance parts at the nearest base. (In this case, they are managed at the Hokuriku Technical Center.) ■ Issues - Although we had prepared alternative servers in-house, they were different in specifications and models, which caused concerns. ■ Results - Since the entire set of devices is stored, we can quickly power them on in the event of a failure, inspect the maintenance parts, and rush to the site.
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With a limited IT investment budget, why not save on defensive investments in core systems using "interim maintenance" and effectively utilize those savings for offensive investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we aim to provide a service that makes customers feel satisfied with their operational longevity—offering maintenance services that allow servers reaching their fifth year to operate for ten years. With this in mind, we have made "interim maintenance" our core service and set a goal to become a leading company in domestic third-party maintenance, having provided "interim maintenance" for over 72,000 units to date. We can accommodate not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.
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