Send-back maintenance! 24/7 support for issues! A support system unique to third-party maintenance vendors.
We provide annual PC send-back maintenance with a support system of the same quality as "interim maintenance" (third-party maintenance). The support is handled by our in-house engineers who possess knowledge and experience, and we stock dedicated maintenance parts for each customer. 【Features】 ■ 24/7 fault reception ■ Support provided by in-house customer engineers with knowledge and experience ■ Multi-vendor support for major domestic and international devices ■ Dedicated maintenance parts stocked for each customer <Applicable Devices> Desktop PCs and laptops (We can support any manufacturer’s PCs as long as parts procurement is possible, regardless of the model) (Peripheral devices such as LAN products, WAN products, SDN products, network security products, and voice products are not included) <Contract Type> - Generally renewed annually - Minimum contract quantity: 10 units
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【Process from Incident Occurrence to Return】 1. Contact 2. Sending of the defective equipment 3. Repair and confirmation 4. Return *For more details, please feel free to contact us.
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With a limited IT investment budget, why not save on defensive investments in core systems using "interim maintenance" and effectively utilize those savings for offensive investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we aim to provide a service that makes customers feel satisfied with their operational longevity—offering maintenance services that allow servers reaching their fifth year to operate for ten years. With this in mind, we have made "interim maintenance" our core service and set a goal to become a leading company in domestic third-party maintenance, having provided "interim maintenance" for over 72,000 units to date. We can accommodate not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.
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