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This document is a collection of case studies from companies that are using the purely domestic cloud-based integrated business application "Knowledge Suite." It features a diverse range of industries, including trading companies, automotive operation management, IT, and industrial materials sales. The document outlines the challenges faced by various companies, such as lead management, customer management, and information sharing, along with their solutions. You can gain a concrete image of how to utilize SFA/CRM after implementation. Please use this as a reference when selecting products or making internal proposals. 【Featured Case Studies (Partial)】 ■ Seishin Shoji Co., Ltd. ■ Mitsuba Community Co., Ltd. ■ Net Assist Co., Ltd. ■ NTT Electronics Corporation ■ Ark Co., Ltd. *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

This document summarizes case studies of our "Knowledge Suite" by industry. We focus on three industries: food manufacturers, transportation, and OA equipment manufacturers, clearly explaining the "common challenges" faced in each industry, the "deciding factors" for implementation, and the "results of implementation." We also include user testimonials, which can help you grasp concrete usage scenarios. We encourage you to read it as a hint for solving your company's challenges. [Published Case Studies] ■ Case Study of Food Manufacturers ■ Case Study of Transportation Industry ■ Case Study of OA Equipment Manufacturers *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

We would like to introduce a case where Hoshiyu Co., Ltd., which specializes in packaging and packaging solutions in the Tsubame-Sanjo area of Niigata Prefecture, has implemented our "Knowledge Suite." Previously, there were challenges in sales activities that required intuition and sense, making it difficult to share education and know-how. Additionally, a significant portion of operations was still analog, including the management of schedules, business cards, and daily reports. By using "Knowledge Suite" for internal communication, employee interactions have become more active. With the introduction of business card management, sales activities can now be conducted with an awareness of dormant customers. [Case Overview] ■ Challenges: Many operations were in an analog state, leading to information being personalized, and training for newcomers was primarily "learn by watching." ■ Solution: By implementing SFA, customer information and proposal examples are accumulated in the cloud, enabling efficient training and sales activities. *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

We would like to introduce a case where our "Knowledge Suite" was implemented at Tanizawa Seisakusho Co., Ltd., which manufactures and sells industrial safety and health protective equipment. Previously, information such as "business negotiation status" and "sales reports" before receiving orders was not managed within the organization. The lack of information sharing led to the personalization of know-how and a decline in sales efficiency. After the implementation, the business negotiation status from sales offices across the country is constantly shared, strengthening internal collaboration and making the know-how of excellent sales representatives visible. It has also become useful for internal training. [Case Summary (Partial)] ■Challenges - There was no management of business negotiation information before receiving orders. - The lack of information sharing resulted in decreased sales efficiency. ■Effects - The business negotiation status from various locations is now constantly shared, enhancing internal collaboration. - The know-how of capable sales representatives has been visualized and can now be utilized for internal training. *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

This is a case where NTT Electronics Corporation, which is engaged in broadband network services, has implemented our "Knowledge Suite." Before the implementation, sales reports were submitted in Excel, and the situation was shared during meetings. However, due to the high number of cases per year, the files became heavy, and we felt limited in management. After the implementation, inquiries from the same end user became clear at an early stage, and the accuracy of forecasts improved significantly. We were also able to achieve visualization from a macro perspective. [Implementation Effects] ■ It is clear that large projects are flowing through multiple channels. ■ We can visualize the actual situation accurately. ■ With two years' worth of information accumulated, forecasting has become easier. *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

This is a case study of Asahikawa Measuring Instruments Co., Ltd., a specialized company handling industrial measuring instruments, implementing our sales support tool "Knowledge Suite." Previously, information sharing was primarily done through analog methods such as Excel management, whiteboards, and fax. As a result, inefficient communication occurred within the company, and project information was sometimes lost. With the introduction of "Knowledge Suite," sales representatives' schedules and sales statuses are now inputted, promoting the visualization of information. This has led to advancements in the company's digitalization and has resulted in benefits such as cost reduction. [Case Overview (Partial)] ■ Challenge: Inefficient communication and loss of project information due to analog information transmission and Excel management. ■ Solution: The input of sales representatives' schedules and sales statuses into "Knowledge Suite" has facilitated the visualization of information. *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

This is a case study of Kobe Kasei Co., Ltd., a manufacturer specialized in the production and sale of colorants used in food, implementing our "Knowledge Suite." Before the implementation, the management was analog, using tools like whiteboards, which made the activities of sales representatives unclear. There were also challenges related to insufficient information sharing and communication within the company. The previously individualized management of business card information has been centralized, allowing for the construction of a customer database. With the accumulation of data such as project information and sales reports in the "Knowledge Suite," operational efficiency has improved. [Case Overview (Partial)] ■ Challenge: Due to analog management, business card information and the activities of sales representatives became individualized and unclear. ■ Solution: Successfully visualized the previously individualized information and built a customer database. *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

We would like to introduce a case study of Unifast Co., Ltd., which is engaged in the manufacturing of novelties and merchandise, utilizing our sales list creation service "Papatto Cloud." Before implementation, they struggled to connect with the appropriate contacts during telemarketing calls, resulting in stagnant appointment rates. They were also seeking a more affordable service compared to the corporate database service they had previously used. By utilizing the department name search function of our service, the number of contacts with the appropriate personnel increased, leading to more interactions with major companies. They are now able to achieve their monthly targets with half the effort compared to before. [Case Overview] ■ Challenge: Outsourced telemarketing aimed at acquiring new customers faced issues with appointment efficiency and quality. ■ Solution: - Appointment efficiency doubled with the use of "Papatto Cloud." - The department name search function increased the contact rate with appropriate personnel and boosted interactions with major companies. *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)

We would like to introduce a case study of the long-established printing company, Toyo Label Co., Ltd., headquartered in Kyoto Prefecture, which has implemented "Knowledge Suite," featuring SFA and business card management functions, as well as the corporate list creation tool "Papatto Cloud." Before implementation, the challenge was that received business cards were managed individually, leading to underutilization. Additionally, purchasing lists for telemarketing posed challenges due to limited data and high costs. With the introduction of both services, the company successfully normalized business card management and visualized sales operations, allowing for smooth and cost-effective execution of telemarketing activities for the first time. [Case Overview (Excerpt)] ■Challenges - Difficulty in acquiring new customers due to the COVID-19 pandemic - Lack of visibility in business operations, leading to opacity within the team ■Solutions - Establishment of a new sales style through the combined use of "Knowledge Suite" and "Papatto Cloud" - Implementation of business card management and telemarketing deal management, achieving effective information sharing *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• Groupware

"GRIDY Business Card CRM" is a service that can digitize business card information with nearly 100% accuracy using high-performance OCR (Optical Character Recognition) technology, a unique business card dictionary, and operator input. The captured business cards can be immediately linked to sales reports in GRIDY SFA. Data correction work is managed very safely, as only the parts with character recognition errors are visually checked and input by domestic staff. [Features] - Eliminates the hassle of manual input, reducing the burden on salespeople. - Enables precise approaches during potential customer overlaps. - Achieves speedy follow-ups with potential customers. - Ensures the company's assets are reliably transferred during staff department changes or resignations. *For more details, please download the PDF or feel free to contact us.

• Business Card Management System

Our "Knowledge Suite" provides strong support for sales that can yield results in a short time. It allows for easy digitization of large volumes of business cards, enabling customer management. They can be organized and shared as company assets. Additionally, you can access internal information sharing tools, such as schedules, anytime and anywhere, ensuring that even detailed information can be shared without omission. 【Features】 ■ Unlimited number of users ■ All-in-one ■ Beginner-friendly SFA *For more details, please download the PDF or feel free to contact us.

• CRM (Customer Relationship Management System)
• SFA (Sales Support System)
• Groupware

"Knowledge Suite" is a purely domestic cloud-based integrated business application recommended for companies introducing SFA for the first time. Due to its capacity-based pricing system, whether used by 10 people or 1,000, there are no additional costs as the number of users increases. There is also no hassle of purchasing additional accounts. It includes sales support SFA, a digital business card service, and a mass email sending function for customers. The groupware features are also robust. 【Features】 ■ Unlimited number of users ■ All-in-one ■ Beginner-friendly SFA *For more details, please download the PDF or feel free to contact us.

• CRM (Customer Relationship Management System)
• SFA (Sales Support System)
• Groupware

"GRIDY AI Lead" is a similar company extraction engine that analyzes the characteristics of your company's past successful clients and performs high-precision targeting. From analyzing successful companies to automatically generating a list of the best match companies and department names across 1,000 firms, AI significantly accelerates the targeting process. With accurate targeting, traditional "blind sales" and "mass email/DM distribution" become unnecessary. 【Features】 ■ Increased closing rates ■ Improved operational efficiency ■ Cost reduction ■ Long-term growth *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)

"DiSCUS" is a business chat that seamlessly and quickly connects people not only with each other but also with existing systems through the use of generative AI and APIs, in addition to advanced security technology. It is designed for use not only within the company but also in project-based collaborations that include partner companies, as well as in environments where temporary and part-time staff are mixed, ensuring safe and comfortable communication. Moreover, it is one of the few business chats that can support on-premises deployment, making it possible for customers with unique security requirements to utilize it. 【Features】 ■ Simple design that anyone can use immediately ■ Generative AI that can be used with the feeling of talking to a colleague ■ Standard security features included ■ Comprehensive organizational management that accommodates member transfers ■ On-premises support that fully meets customer environments ■ Easy invitation for external users *For more details, please download the PDF or feel free to contact us.

• Other Software
• In-house SNS

"Papatto Cloud" is a sales list creation service that enables precise targeting with its excellent department name search functionality. In addition to being able to choose from 15 department categories such as sales, human resources, and accounting, it also supports free word searches like "work style reform," "IoT," "robots," and "customer consultation." We also offer a self-name matching service called "B-Plus," which uses high-performance AI cleansing to turn incomplete lists into usable ones, as well as a corporate web data provision service called "B Suite." 【Features】 ■ Pinpoint search for target department names ■ Data updates every two months ■ Low unit price ■ Collects the latest data from websites ■ Easy extraction with marketing tags ■ Highly accurate target lists *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)

"DiSCUS" is a simple and secure domestic business chat tool. With a meticulously designed simple interface, even those unfamiliar with systems can easily use chat and video calls. Behind its user-friendly basic features, it is equipped with comprehensive management functions and robust security measures, providing a communication tool that ensures both "confidentiality" and "ease of use" at a reasonable price. [Features] ■ Easy-to-start price range ■ Generative AI ■ Security measures *For more details, please refer to the related links or feel free to contact us.

• Workflow System

"Uncle Dōsan" is an RPA software that requires almost no preparation in advance and makes the introduction as simple as possible. With robust support, a simple UI, and stable robot operations, it can be expected to serve as an immediate asset. By automating PC operations through the introduction of RPA, you can gain many benefits, such as solving daily challenges and reducing errors. 【Features】 ■ Astonishing retention rate of 98% ■ Register work procedures on three screens ■ 14-day support included with free trial ■ Learning time of 15 minutes to 8 hours ■ No limit on scenarios *For more details, please refer to the related links or feel free to contact us.

• RPA

"Papatto Cloud" is a sales list creation service that identifies departments within companies. It allows you to "quickly" approach the right target customers with precision. While the main purpose of the cloud's search function is to extract a "list of companies," it is possible to filter by the condition of "having departments." However, it is necessary to check the departments from the detailed company information. Therefore, we have prepared a feature specifically aimed at "department search," which has been highly requested. 【Features】 ■ Collect new data from websites ■ Update data every two months ■ Easy extraction with marketing tags ■ High-precision target lists ■ Pinpoint search for department names of approach targets *For more details, please refer to the related links or feel free to contact us.

• Sales promotion and sales support software

"ROBOT ID" is an account management application for businesses. It supports the internet standard "FIDO2." With compatible devices, you can quickly log in using biometric authentication. Additionally, two-factor authentication using a one-time password (TOTP) that changes at regular intervals is also available. In addition to SSO (Single Sign-On), it offers many user-friendly features, such as bulk processing of a large number of IDs using CSV files, detailed security settings, and usage restrictions for each account. [Features] ■ Centralized management of authentication information ■ FIDO2 support ■ Two-factor authentication *For more details, please refer to the related links or feel free to contact us.

• Digital Certificate

"Knowledge Suite" is an essential modern tool that completely resolves the challenges of "exchanging," "managing," and "utilizing" business cards in online meetings. It smoothly digitizes business cards, which are indispensable for various negotiations. You can exchange business cards with clients online and save the received business cards as customer data in SFA/CRM for utilization. By simply entering actions related to "customer information" into the "Sales Report" (sales daily report function) in as few as three steps, you can accumulate valuable customer information. 【Features】 ■ All-in-one ■ Unlimited number of users ■ Multi-device *For more details, please refer to the related links or feel free to contact us.

• Sales promotion and sales support software

"GRIDY SFA" is a sales support tool that visualizes the sales process by displaying all information related to customer companies, such as the assigned personnel, business negotiations, sales reports (daily sales reports), schedules, and files, in a list format on the customer detail screen. It allows for the management of detailed information about client companies and organizations, with each item of company and organization information customizable. Additionally, registration history is saved, so even if an update is mistakenly made, it can be reverted. 【Features】 ■ Customer management functionality ■ Business negotiation management functionality ■ Aggregation and analysis functionality *For more details, please refer to the related links or feel free to contact us.

• SFA (Sales Support System)

"GRIDY Business Card CRM" is a digitalization service for business cards that ensures data is securely managed without being buried on the desk of the person in charge. It adopts a semi-automated system processing utilizing multiple OCRs and a business card dictionary. Since it operates at a major domestic IDC subject to domestic laws, it is also secure in terms of security. The imported business card information data is automatically accumulated into the customer data of GRIDY SFA, allowing for centralized management and sharing of data such as activity plans and activity information linked to SFA and groupware. [Features] ■ Digitalizes business card information "accurately" and "quickly," ensuring it is reliably accumulated as corporate assets. ■ Achieves centralized management and sharing of information through functional integration with groupware and SFA. ■ Adopts WOCR, ensuring security as well. *For more details, please refer to the related links or feel free to contact us.

• Business Card Management System

"GRIDY Online Business Card" is a service that digitizes your physical business cards and enables online business card exchanges via URLs and QR codes. By taking a photo of your business card with a smartphone or tablet and entering the text, you can easily digitize your card. Customers only need to take a photo of their business card and send it. The simple operation allows both parties to comfortably exchange business cards. 【Features】 ■ Exchange your physical business cards online ■ Easy operation that anyone can master ■ No dedicated app required for customers ■ Free offer with the use of "Knowledge Suite" *For more details, please refer to the related links or feel free to contact us.

• Business Card Management System

This is a mail distribution management service that allows you to set up emails in three simple steps. You can extract target customers based on customer attributes and deal statuses for email distribution, allowing "virtual sales staff" to handle follow-ups and approaches to low-potential customers, while "real sales staff" can focus on approaching high-potential customers. The number of clicks on URLs embedded in the distribution emails and the information of the customers who clicked them are compiled into a list in real-time. You can quickly identify interested customers, enabling timely approaches and allowing for efficient and strategic sales activities. 【Features】 ■ Create distribution targets with various conditions for efficient sales ■ Know customer reactions in real-time for proactive sales ■ Reliable security *For more details, please refer to the related links or feel free to contact us.

• Sales promotion and sales support software

"GRIDY Lead Form" is a web form generation service that allows anyone to easily create web forms by simply following the on-screen instructions. It enables real-time aggregation of access counts and response numbers. Furthermore, it supports quick decision-making by allowing aggregation based on various conditions such as question-specific aggregation and response status transitions. Additionally, by automatically importing the acquired inquiry details and survey responses into GRIDY SFA, you can manage them centrally along with the accumulated basic customer information. 【Features】 ■ Create web forms without any knowledge of HTML ■ Real-time aggregation of response data ■ Centralized customer management through integration with GRIDY SFA *For more details, please refer to the related links or feel free to contact us.

• Sales promotion and sales support software

"GRIDY Groupware" is a service that automatically controls the visibility of information, addressing the challenge of managing access rights in Japanese companies through its "dynamic visualization feature." It enables secure information sharing across companies without additional costs. By sharing information and knowledge, it can enhance communication and improve operational efficiency. In addition to the basic function of log monitoring in groupware, it also allows for log sharing. This helps reduce the risk of information leakage and prevents communication gaps. 【Features】 ■ Flexible control of visibility based on organization and authority ■ Collaboration and sharing with branch offices, group companies, and partner companies ■ Reduced risk of information leakage through log sharing *For more details, please refer to the related links or feel free to contact us.

• Groupware

The "GRIDY SmartPhone" is a smartphone application that allows seamless work by launching maps and email clients from the addresses, phone numbers, and email addresses of registered visit locations in your schedule and customer information. It features a visually appealing graphical interface with colorful and easily recognizable icons, providing a sensory and intuitive operability with user-friendly button sizes. The action bar (function buttons) supports flexible customization, such as hiding unused functions and rearranging them, to achieve operations aligned with corporate challenges. 【Features】 ■ Integration among diverse applications ■ Intuitive user interface designed for convenience ■ Customizable interface tailored to individual corporate needs *For more details, please refer to the related links or feel free to contact us.

• Groupware

We would like to introduce our "GRIDY Security." This solution offers an authentication feature called "SAML2.0 Single Sign-On Authentication Service," which allows users to log in to the "Knowledge Suite" with a single ID, as well as an "IP Address Connection Restriction Service" that permits login only from fixed IP addresses. Please feel free to contact us if you have any inquiries. 【Services Offered】 ■ SAML2.0 Single Sign-On Authentication Service ■ IP Address Connection Restriction Service *For more details, please refer to the related links or feel free to contact us.

• others

By utilizing the "Knowledge Suite API," data integration can occur between the SFA of "Knowledge Suite" and other systems/apps via API. For example, data accumulated in "Knowledge Suite," such as company information, contact information, and deal information, can be reflected in other systems/apps. Additionally, lead data (prospective customer information) from other systems/services can be imported into "Knowledge Suite." As a result, the various system data that has been scattered can be integrated, optimizing the business flow. 【Use Cases】 ■ Reflecting customer deal data from "Knowledge Suite" to other systems ■ Importing data from other systems into "Knowledge Suite" SFA *For more details, please refer to the related links or feel free to contact us.

• Data Entry

"GRIDY AI Lead" is a similar company extraction engine that analyzes past contract information using AI to automatically create a customer list perfectly suited for your company's products. Based on detailed information collected from approximately 600,000 corporate websites, we score and propose the top 1,000 target companies unique to your business. The provided company data includes not only basic information such as company name, industry, and address, but also contact information for departments suitable for your products. This enables direct access without the time loss of searching for targets or being passed around. 【Features】 ■ High accuracy in finding potential customers quickly through AI analysis ■ Direct access to departments: Increased efficiency without confusion ■ Understanding trends and commonalities in contracts: Useful for future endeavors *For more details, please refer to the related links or feel free to contact us.

• Sales promotion and sales support software

We would like to introduce a case where "Knowledge Suite" was implemented at Arvan Co., Ltd., which manufactures and sells original rainwear products. Before the implementation, the company did not manage business cards collectively, and each salesperson was managing their business cards individually using a free business card management app. The decision to implement was made based on the perception that it included groupware functions such as schedule management, and despite its simplicity, it seemed to offer a wide range of usability. 【Case Overview (Excerpt)】 ■ Purpose of Implementation - Centralization of business card information that was managed individually by each salesperson - To enable the formulation of sales strategies ■ Challenges - Business card information, which can be considered a company asset, was individualized and not fully utilized - There was a hassle of having to open files to check sales status *For more details, please refer to the related links or feel free to contact us.

• CRM (Customer Relationship Management System)

We would like to introduce a case where Ren'o Kousan Co., Ltd. implemented the sales support tool "Knowledge Suite" with an eye toward improving the efficiency of information sharing. The company was facing challenges in the efficiency of information sharing, as emails often got buried, and it was difficult to quickly grasp the sales situation. In particular, regarding equipment such as company vehicles, there were frequent double bookings due to the previous method of communicating usage through whiteboards or verbal communication, but this has significantly decreased after the implementation. 【Case Overview (Excerpt)】 ■ Purpose of Implementation - To grasp the situation of the headquarters sales team in real-time and provide appropriate instructions and support. - To find a means to streamline the management of internal information such as business reports and business card information. ■ Challenges - There were issues with the efficiency of information sharing when using email for communication. - Various problems arose due to the analog management of business card information and the usage status of internal equipment. *For more details, please refer to the related links or feel free to contact us.

• CRM (Customer Relationship Management System)

We would like to introduce a case study of the implementation of "Knowledge Suite" at Yasuda Seimai Co., Ltd., a rice wholesale manufacturer located in Bichu Takamatsu, in the western part of Okayama City. The company is at a stage where it is gradually increasing its bases and growing larger as a business, so there are aspects where they felt they needed to step into IT to move forward, and they were looking for "something good" with an eye on the future. When we showed them the operation screen, they felt, "This seems usable," which was the deciding factor for the implementation. 【Case Overview (Excerpt)】 ■ Purpose of Implementation - Wanted to improve internal communication efficiency. - Had been filing paper business cards, but there were issues with information accessibility, and they were looking for ways to improve efficiency. ■ Challenges - Business card information and sales information were managed by certain individuals, and the company did not have a system in place to access information at any time. *For more details, please refer to the related links or feel free to contact us.

• CRM (Customer Relationship Management System)

We would like to introduce a case study of the implementation of "Shelter" at TAG Holdings Co., Ltd., which serves as a holding company for a group of seven companies, managing each company and conducting back-office operations and DX promotion activities. Previously, information sharing between the group was conducted via email and phone, leading to numerous communication errors and issues with collaboration among the group. To strengthen collaboration and improve the efficiency of information sharing between the group, the decision was made to implement "Shelter." With the ability to manage processes and track progress, responsibilities across departments and locations became clearer, resulting in smoother operations. [Case Overview (Excerpt)] ■ Purpose of Implementation - Centralization of scattered information across locations - Elimination of communication loss ■ Challenges - Communication loss was occurring - Information management between geographically distant locations was not being handled *For more details, please refer to the related links or feel free to contact us.

• others

We would like to introduce a case where "Shelter" was implemented at Intage Research Co., Ltd., which continues to provide reliable information daily through research statistics to support important decision-making in government agencies, local governments, and businesses. The company has a large-scale organization of surveyors totaling 750 nationwide (as of July 2023), and has been facing issues such as "increased workload in the management department" and "aging of the dedicated surveyor management system." After comparing various options, including server replacement, system reconstruction, and the introduction of a CMS, they ultimately chose our cloud service platform. [Case Overview (Excerpt)] ■ Purpose of Implementation - Reduction of management workload for the organization of 750 surveyors nationwide - Centralization of ledger management tasks conducted in-house ■ Challenges - Decreased operational efficiency due to the aging of the dedicated system - Increased workload in the management department due to expense reimbursement and inquiry responses from surveyors *For more details, please refer to the related links or feel free to contact us.

• others

We would like to introduce a case where "Shelter" was implemented at Intage Research Co., Ltd., which continues to provide reliable information daily through research statistics to support important decision-making in government agencies, local governments, and businesses. The company has a large-scale organization of surveyors numbering 750 nationwide (as of July 2023), and has been troubled by issues such as "increased workload in the management department" and "aging of the dedicated surveyor management system." After comparing various options, including server replacement, system reconstruction, and the introduction of a CMS, they ultimately chose our cloud service platform. 【Case Overview (Excerpt)】 ■Purpose of Implementation - Reduction of management workload for the organization of 750 surveyors nationwide - Centralization of ledger management tasks conducted in-house ■Challenges - Decreased operational efficiency due to aging of the dedicated system - Increased workload in the management department due to expense reimbursement and inquiry responses from surveyors *For more details, please refer to the related links or feel free to contact us.

• others

We would like to introduce a case where Yagami Co., Ltd., a manufacturer dealing with scientific experiment equipment and school furniture, has implemented "Shelter." Before the implementation, issues such as "rising license costs" had emerged, and there were requests from the field for the ability to "access the database while out of the office." The decision to implement was based on a "cost-effective licensing system." There were no price changes based on permissions, so the cost remained the same regardless of how many licenses were distributed to field employees. This allowed the field to create applications that were easy to use for their operations based on their own judgment. [Case Overview (Excerpt)] ■ Purpose of Implementation - Replacement of aging overseas application systems - Cloudification of the database to enable access from outside the office ■ Challenges - Field employees were not granted the authority to create applications, limiting operational efficiency - The provider of the system in use had an uncertain future regarding its services *For more details, please refer to the related links or feel free to contact us.

• others

We would like to introduce a case study of the implementation of our business application development platform "Shelter." At Yagami Co., Ltd., a manufacturer dealing with science experiment equipment and school furniture, employees have achieved autonomous business improvements. Additionally, there are various cases, such as successful centralization of information and an increase in the contract rate due to an average time saving of 60 hours per month. 【Implementing Companies】 ■ Yagami Co., Ltd. ■ Intage Research Co., Ltd. ■ TAG Holdings Co., Ltd. ■ Y&Y Music Co., Ltd. *For more details, please refer to the related links or feel free to contact us.

• others

"Shelter" is a business application platform that allows for the unification of company operations and the integrated management of various data. Without the need for special IT skills, applications that streamline various operations scattered throughout the company can be easily created. By utilizing hundreds of templates, you can quickly create applications tailored to your company's operations without much effort, achieving cost-effective systematization of your business. 【Features】 ■ Unlimited hierarchical organization using folders ■ Easy movement of tables to other hierarchies ■ Possible relationships with master tables ■ System integration via API ■ Data processing with JavaScript *For more details, please refer to the related links or feel free to contact us.

• others

We would like to introduce a case study where "Shelter" was implemented at the up-and-coming Y&Y Music Co., Ltd., which continues to receive high feedback from customers despite being relatively young. The company, which buys and sells pianos, receives an average of 700 to 900 customer inquiries per month, and this number is expected to continue to grow. "Shelter" took on the responsibility of managing the vast amounts of customer and transaction information that could not be handled by spreadsheet software. [Case Overview (Excerpt)] ■ Purpose of Implementation - Centralized management of customer information, negotiation information, inventory/shipping information, etc. - Accelerating information exchange through cloud management and reducing input errors ■ Challenges - Manual input of vast amounts of data takes time and is prone to input errors - Unable to manage customer information in a way that allows multiple telephone operators to reference it instantly *For more details, please refer to the related links or feel free to contact us.

• others

We would like to introduce a case study of the implementation of the business chat application 'InCircle' at the Tokyo Medical and Health Association Nerima General Hospital. At this hospital, the efficiency of business communications containing patient personal information and medical conditions was declining. After the implementation, a comfortable communication environment was achieved, from information sharing among staff to daily interactions. [Case Overview] ■Challenges - The main communication method was by phone, but hospital staff, including doctors, often had times when they could not respond to calls due to outpatient care and surgeries, leading to communication costs. ■Implementation Effects - Improvement in overall operational efficiency through API integration with existing in-hospital systems, including electronic medical records. *For more details, please refer to the PDF document or feel free to contact us.

• Groupware

To the Sakai City Hospital Organization, Sakai City Comprehensive Medical Center, We would like to introduce a case study on the implementation of the business chat application 'InCircle.' The hospital has been exploring a system for information dissemination during emergencies, utilizing groupware, intercoms, and internal broadcasting. However, it felt that there was room for improvement in terms of simultaneous communication to stakeholders and accurate information sharing with all these tools. After the implementation, a wide range of communication networks has been established, from information sharing among hospital staff to daily interactions. It has become possible to quickly share information regarding the progress of recovery during system troubles and temporary operations through the mass notification feature. [Case Overview] ■ Challenges - A means to share information accurately with stakeholders while ensuring simultaneous communication during emergencies ■ Measures Implemented - Integration of the in-house developed "Patient Notification System" with business chat *For more details, please refer to the PDF document or feel free to contact us.*

• Chatbots

This case study collection features implementation examples of the security-focused domestic business chat application 'InCircle.' We introduce examples from financial institutions that have achieved secure communication limited to internal use, as well as cases from the food service industry that have prevented inappropriate message exchanges. From global corporations to startups, the number of companies that have adopted our solution exceeds 1,000 and continues to grow. 【Featured Cases (Excerpt)】 ■ Financial Institution Case Study 1 (Major Bank) Implementation for Disaster Response ■ Financial Institution Case Study 2 (Mid-sized Financial Company) Ensuring Safety and Security Eliminates Internal Stagnation ■ Staffing Industry Case Study (Mid-sized Staffing Company) A Tool for Company-wide Unity ■ Food Service Industry Case Study (Major Restaurant Group) Moving Beyond Individualism to Unite the Company ■ Medical Institution Case Study (Large General Hospital) Addressing Advanced Requirements in Medical Settings *For more details, please refer to the PDF document or feel free to contact us.

• Chatbots

We would like to introduce a case study on the implementation of the business chat application 'InCircle' at Osaka University Hospital. The organization faced challenges in adequately communicating information to doctors and nurses who often could not respond to phone calls due to circumstances such as outpatient care, surgeries, and work shifts. Therefore, the implementation was initiated to enable swift and reliable information transmission via text for doctors and nurses who could not communicate in real-time. [Case Overview] ■ Purpose of Implementation - To enhance the quality and quantity of communication among all staff, including doctors and nurses - To establish an online communication method that ensures high-level information security ■ Challenges - Inability to adequately communicate information to doctors and nurses who often cannot respond to phone calls due to circumstances such as outpatient care, surgeries, and work shifts - Lack of secure means to exchange sensitive information, such as patient personal information and medical conditions, online without the risk of leakage *For more details, please refer to the PDF document or feel free to contact us.

• Chatbots

We would like to introduce a case study on the implementation of the business chat application 'InCircle' at Kyoshin Co., Ltd. The company did not have a unified internal communication tool with real-time capabilities. After the implementation, information exchange became more active, allowing for effective communication even with staff working at different times. Communication during outings also became smoother. Additionally, in emergencies, it became possible to confirm safety and gather necessary information with minimal time loss. [Case Overview] ■ Purpose of Implementation - Strengthening text communication that had relied on email and groupware until then - Introducing a tool that functions as infrastructure for information exchange in the event of natural disasters ■ Challenges - There was no unified internal communication tool with real-time capabilities - Past natural disasters had revealed the vulnerability of information exchange methods *For more details, please refer to the PDF document or feel free to contact us.

• Chatbots