Successfully built a customer database from business card information! Aiming for a flexible sales organization through cloud-based information sharing.
We would like to introduce a case where "Knowledge Suite" was implemented at Arvan Co., Ltd., which manufactures and sells original rainwear products. Before the implementation, the company did not manage business cards collectively, and each salesperson was managing their business cards individually using a free business card management app. The decision to implement was made based on the perception that it included groupware functions such as schedule management, and despite its simplicity, it seemed to offer a wide range of usability. 【Case Overview (Excerpt)】 ■ Purpose of Implementation - Centralization of business card information that was managed individually by each salesperson - To enable the formulation of sales strategies ■ Challenges - Business card information, which can be considered a company asset, was individualized and not fully utilized - There was a hassle of having to open files to check sales status *For more details, please refer to the related links or feel free to contact us.
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【Summary of Other Cases】 ■Implementation Effects - Over 2,000 pieces of business card information that were previously individual-specific have been shared, and a customer database has been established. - With the establishment of the customer database, a system for centralizing sales information has been put in place. ■Operational Method - Business cards exchanged during client visits and trade shows are photographed with a smartphone on the same day. - In the future, sales reports will be conducted linked to the business card information, aiming for efficient sales activities based on data. *For more details, please refer to the related links or feel free to contact us.
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Our company is engaged in the planning, development, and operation of internet services, as well as consulting services related to business efficiency and improvement. We also operate the business chat service "InCircle." Please feel free to contact us if you have any inquiries.
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