[Case Study of SFA] NTT Electronics Corporation

Limitations of project management in Excel! A case where the introduction of SFA visualized deal information from a new perspective.

This is a case where NTT Electronics Corporation, which is engaged in broadband network services, has implemented our "Knowledge Suite." Before the implementation, sales reports were submitted in Excel, and the situation was shared during meetings. However, due to the high number of cases per year, the files became heavy, and we felt limited in management. After the implementation, inquiries from the same end user became clear at an early stage, and the accuracy of forecasts improved significantly. We were also able to achieve visualization from a macro perspective. [Implementation Effects] ■ It is clear that large projects are flowing through multiple channels. ■ We can visualize the actual situation accurately. ■ With two years' worth of information accumulated, forecasting has become easier. *For more details, please download the PDF or feel free to contact us.

CRM (Customer Relationship Management System)SFA (Sales Support System)Groupware