[Case Study] Toyo Label Co., Ltd.

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last updated：Oct 01, 2025

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Bringing a fresh breeze to sales with business card management and telemarketing. 'Knowledge Suite' and 'Papatto Cloud' support your first challenge.

We would like to introduce a case study of the long-established printing company, Toyo Label Co., Ltd., headquartered in Kyoto Prefecture, which has implemented "Knowledge Suite," featuring SFA and business card management functions, as well as the corporate list creation tool "Papatto Cloud." Before implementation, the challenge was that received business cards were managed individually, leading to underutilization. Additionally, purchasing lists for telemarketing posed challenges due to limited data and high costs. With the introduction of both services, the company successfully normalized business card management and visualized sales operations, allowing for smooth and cost-effective execution of telemarketing activities for the first time. [Case Overview (Excerpt)] ■Challenges - Difficulty in acquiring new customers due to the COVID-19 pandemic - Lack of visibility in business operations, leading to opacity within the team ■Solutions - Establishment of a new sales style through the combined use of "Knowledge Suite" and "Papatto Cloud" - Implementation of business card management and telemarketing deal management, achieving effective information sharing *For more details, please download the PDF or feel free to contact us.

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【Overview of Other Cases】 ■Purpose of Implementation - Centralized management of business cards in the sales department to discover potential customers - A tool for creating lists for efficient and effective telemarketing ■Operational Method - Implemented in the sales department, focusing on business card management and sharing customer information - After telemarketing based on the created lists, customer management is done using "Knowledge Suite" *For more details, please download the PDF or feel free to contact us.