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Information and Communications
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ケイマックス

EstablishmentFebruary 1991
capital1000Ten thousand
number of employees16
addressKanagawa/Ebina-shi/2-5-12 Imazato
phone046-235-1121
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last updated:Mar 05, 2026
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ケイマックス List of Products and Services

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ホットライン製品 ホットライン製品
駐車場・駐輪場 駐車場・駐輪場
タクシー タクシー
モビリティ モビリティ
コールセンター コールセンター
無人化・省人化 無人化・省人化
防災・防犯 防災・防犯
人手不足解消 人手不足解消
安全運転支援 安全運転支援
AI AI
4G/LTE 4G/LTE
I/O制御 I/O制御
駐車場・駐輪場

駐車場・駐輪場

コインパーキングや駐輪場などの無人運営で、利用者対応と設備連携を実現するカテゴリです。Call Point パーキングにより、精算機トラブルや問い合わせを遠隔のコールセンターへ接続し、対応を迅速化できます。ルカテル/インターコム系やテレハブで拠点連絡を整備し、I/O HUBで設備信号(満空・故障・扉等)と連動した通知も可能。運用コスト削減と顧客満足を両立します。

4G-Volteオートフォン『ルカテル CML-200』

工事不要で即導入!!3キャリア対応の直通発信デバイス。リモート管理で安心運用を実現!

電源を差すだけで即座に利用開始できる画期的な直通発信デバイスです。 NTTドコモ、KDDI、SoftBank全キャリアの4G/LTEに対応し、電話回線工事は一切不要。 コンパクト設計で設置場所を選ばず、卓上・壁掛け両方の設置が可能です。 3つの発信方法(受話器、ボタン、ハンズフリー)に対応し、音声ガイダンスで利用者をサポート。 スケジュール機能により時間・曜日・日付で発信先を自動変更でき、ループコール機能で最大11カ所への転送も可能です。 動作温度範囲-25℃~+70℃の広範囲対応で寒冷地でも安心。 LEDによる状態表示、リモート管理機能、I/O機能搭載により、遠隔地からの監視・操作も実現。無人化・省人化のニーズに最適なソリューションです。 ※詳しくはPDFをダウンロードしていただくか、お気軽にお問い合わせください。

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4G-VoLTE intercom

Outdoor compatible IP65! Sturdy stainless steel intercom. Achieve emergency and security measures without the need for installation.

The CIT-200 is a robust intercom system designed to withstand harsh outdoor environments. Its stainless steel faceplate and housing provide excellent durability, and it meets IP55-IP65 dust and water resistance standards, making it safe for outdoor installation. It supports 4G/LTE from all carriers, including NTT Docomo, KDDI, and SoftBank, and does not require telephone line installation. Simply plug it in to start operating immediately. With an operating temperature range of -25°C to +70°C, it can be used in a wide variety of environments, from cold regions to high-temperature areas. Hands-free dialing allows for quick reporting in emergencies. Voice guidance supports users, and the scheduling function enables automatic changes to the dialing destination based on time, day, and date. The loop call feature allows for forwarding to up to 11 locations, ensuring a reliable reporting system. Remote management and I/O functions enable remote monitoring and control, making it an ideal solution for emergencies, security, and unmanned operations. *For more details, please download the PDF or feel free to contact us.*

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Intercom Slim

Slim design greatly improves installation flexibility! Achieve space-saving with a separate communication board intercom!

The CIT-25S is an innovative slim intercom with a separate structure for the main unit and communication board! Its thinner design compared to the conventional CIT-200 significantly expands the possibilities for installation locations. The communication board can be embedded inside the device or in a waterproof box, allowing for flexible installation by connecting it to the main unit with cables. It supports 4G/LTE from all carriers, including NTT Docomo, KDDI, and SoftBank, and does not require telephone line installation. It can be immediately operational by simply plugging in the power. The stainless steel faceplate and housing provide excellent durability, and with an IP55 dustproof and waterproof rating, it is safe for outdoor installation. Hands-free dialing allows for quick reporting in emergencies. Voice guidance supports users, and the automatic answering function responds to inquiries from call centers. With remote management and I/O functions, remote monitoring and control are also possible. It is an ideal solution for locations with space constraints, such as coin parking payment machines, elevators, and hotel entrances.

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[Case Study of 4G VoLTE Hotline Phone Implementation] For Parking Lots

Demonstrates reliable performance even in outdoor environments! An excellent tool that enables efficient support!

We would like to introduce a case where our "4G VoLTE Hotline Phone" was implemented at a coin parking payment machine. In the event of a problem, quick support is required, along with troubleshooting features that allow for remote diagnosis and provision of solutions. Additionally, since these devices may be installed in outdoor environments, waterproofing and weather resistance were necessary. Our support phone solution for coin parking is designed to ensure smooth communication between parking lot operators and users, enabling quicker and more effective support. [Case Overview] ■ Needs and Challenges - Quick and reliable support - Flexibility in operation - Resistance to outdoor environments - Simple operation - Troubleshooting *For more details, please refer to the related links or feel free to contact us.

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April Release: AI Automatic Reception of Work Reports for Parking Lot Maintenance

Resolve the issue of being unable to leave the site due to a lack of communication via phone. AI will accept and record the completion of tasks, reducing waiting time and administrative burden.

AI voice dialogue will resolve the "stagnation of reporting tasks" that troubles on-site staff managing parking lots. AI will automatically accept completion reports after maintenance inspections and troubleshooting 24/7, dramatically improving on-site operations. 【Solution Features that Keep Operations Running Smoothly】 - Automatic hearing of work completion reports: Accepting reports of cleaning completion and equipment repairs via calls, reducing waiting time. - Automatic recording of work information: Centralized management reduces transcription and input, preventing reporting omissions and recording errors. - Call end = report completion: Reducing delays for reporting allows for smoother transitions to the next site.

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"Auto phone compatible with three carriers that reduces disconnection" | Lukatel

Don't give up even in areas with unstable signals. With Rucatel compatible with Docomo, au, and SoftBank, ahead of the installation of direct phone lines.

The communication environment at the site can fluctuate in signal quality due to surrounding conditions, installation location, and time of day, leading to risks of "not connecting / becoming unstable." With single-carrier devices, if the compatibility is poor at that location, it may cause delays in reception support or require on-site assistance for recovery. The Lukatel (CML-200) is an auto phone that supports three carriers (NTT Docomo / KDDI / SoftBank) for 4G/LTE. Since it allows you to choose between Docomo, au, and SoftBank lines according to the communication situation, it is easier to establish a suitable communication environment for the site, leading to stable operations. Even if the surrounding environment changes after installation, having "options" increases operational peace of mind and helps reduce maintenance burdens. Being compatible with three carriers makes it a product that is easy to propose from each communication carrier and agency.

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No line installation required: Early introduction of Auto Phone | Lucatel

No line installation required. Just plug in the power to connect to the call center.

The painful aspect of a new parking lot opening is that the start of operations can be delayed due to the arrangement, construction, and waiting for the activation of fixed lines, leading to lost opportunities. Lukatel offers a 4G wireless auto phone that requires no line construction. By simply installing a pre-configured device on-site and plugging it into an AC power source, you can set up a communication infrastructure and directly forward calls from users to the call center. This minimizes the disruption caused by scheduling activation dates and construction adjustments, shortening the time lag from the decision to open to the start of operations. It is ideal for parking lot operators who want to proceed quickly with openings and operations, as it allows for "installation → same-day operation," even for sudden openings, expansions, or short-term projects. *Additional preparations may be necessary depending on the installation environment.

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【ISDN termination and 3G shutdown measures】Utilizing existing equipment for 4G communication | Lucatel

Solve the "2024 problem" without construction work. Upgrade to "4G" and "remote maintenance" without replacing existing payment machines.

Many technical personnel are currently facing issues such as the termination of NTT's ISDN (digital communication mode) and the shutdown of 3G lines. Are you struggling with securing budgets for line switching work and the replacement of settlement machines across hundreds of managed properties? The 'Rucatel CML-200' is the definitive solution for this problem, providing migration without the need for construction. Simply connect this device, which has an analog line interface, to your existing settlement machine. You can instantly transition your communication environment to the latest "4G/LTE lines" without the need for expensive optical line construction or replacing the settlement machine itself. Moreover, it is not just a simple replacement device; after installation, you will gain access to "remote maintenance functions." This allows for remote monitoring and rebooting of the equipment, dramatically reducing the burden on technicians who previously had to rush to the site every time there was a communication error. It achieves not only a "defensive migration" but also a "proactive replacement" that enhances operational efficiency. Legacy interface compatibility: Can connect to older settlement machines. Achieves clear calls and data communication with VoLTE. Remote reboot: Detects freezes through ping and incoming call monitoring. Can reboot automatically or manually. Automatic connection to three carriers: Compatible with 4G lines from Docomo, KDDI, and SoftBank.

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"Zero Deployment - Remote Control Gate" Complaint Response Autophone | Lucatel

I won't ask 'Which parking lot is it?' anymore. With instant identification of incoming calls and remote gate operation, I turn complaints into 'gratitude'.

Users who encounter trouble feel anxious and frustrated. In such moments, when operators repeatedly ask questions like "Where are you?" or "What color is the payment machine?" it is like adding fuel to the fire. The 'Lukatel CML-200' is compatible with CTI systems (telephone and PC integration systems) and can display detailed information such as "Parking Lot XX, Payment Machine No. 2" on the operator's screen the moment a call is received. By starting the conversation with "It seems there is a problem at Parking Lot XX," it provides users with overwhelming reassurance. Even more revolutionary is the "I/O (external control) function." For physical troubles like "the gate won't open" or "the locking plate won't lower," it allows the operator to forcibly open the gate remotely with just a button press on the phone. This resolves issues in just a few minutes without making the user wait for 30 minutes until the security guard arrives. It is a proactive management tool that prevents customer harassment (Kasu-hara) and enhances customer satisfaction. 【Remote Gate Operation】Remote execution of gate opening and locking plate lowering via phone push signals. 【Hands-Free & Automatic Response】Users can converse simply by pressing a button.

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[Free Trial Available] AI Call Center for Parking

Start in as little as one week: Are you feeling overwhelmed by handling complaints? AI manages initial responses | Reducing operator burden | Call Point

AI handles incoming calls from auto phones and QR codes, reducing the burden of receiving calls for parking lot operations. - 24/7 AI first reception Regardless of late nights or holidays, the AI operator responds immediately to all incoming calls. - Automatic identification of properties and equipment Simultaneously with the incoming call, it determines "which parking lot and which equipment." This eliminates the hassle of confirming the location. - Summary notifications to shorten hearing time Summarizes the request and notifies the management screen. Operators can start responding with an understanding of the content. - One-click access to management tools Links URLs for property management, remote control, IP cameras, etc. Instantly launches necessary tools to accelerate on-site response. - Achieving cost reduction and quality improvement By enhancing call reception efficiency, it keeps operational costs down while ensuring quick responses to users.

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Flood Warning Automatic Notification System | 4G Smartphone

Immediate detection and automatic reporting of flooding during nighttime and holidays! A reliable loop call prevents delays in initial response and protects lives.

This system detects rapid flooding in underpasses and similar locations using sensors and immediately notifies the responsible personnel. The following features address the challenges of constant monitoring. ■ Automatic calling function linked to sensors When existing float sensors or electrode sensors detect a rise in water level, our I/O HUB activates an auto phone (Lucatel), which automatically dials the emergency contact. ■ Voice guidance notification function Once the call is connected, a voice guidance message such as "Flood warning received" is automatically played, accurately conveying the situation. ■ Loop call function to a maximum of 12 locations Even if the first contact does not respond, the system automatically forwards and repeatedly dials up to 12 phone numbers in sequence. These features significantly reduce the human cost of monitoring while ensuring reliable information transmission.

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Unmanned Station | Ticket Vending Machine Malfunction Reporting System

Instant detection and automatic reporting of ticket machine troubles at unmanned stations! A solution that balances labor reduction and improved passenger service.

■ Overlooking abnormalities in unmanned environments: The retrofittable "I/O HUB" can directly receive contact signals (such as abnormalities and alarms) from equipment, ensuring that troubles are reliably detected even when there are no personnel on-site, eliminating any chance of oversight. ■ Delays in response due to manual communication and human error: The "Autophone" immediately initiates a phone call triggered by the received signal, physically eliminating the possibility of missed notifications, sequentially contacting the responsible person with voice guidance and loop calls, and conveying the situation to the administrator. ■ Delays in understanding the situation and initial response at multiple stations: By identifying stations through SIM numbers and integrating with the "Automatic Primary Reception System," the situation at multiple stations can be centrally managed. This enables not only rapid initial response but also immediate resolution through remote operation.

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