4G-Volteオートフォン『ルカテル CML-200』

basic information

●基本仕様 対応キャリア：NTTドコモ、KDDI、SoftBank（4G/LTE） 本体サイズ：90mm(W)×74mm(D)×210(H) 動作温度：-25℃～+70℃ 設置方法：卓上設置/壁掛け設置対応 電源：AC電源（工事不要） ●機能仕様 発信方法：受話器発信、ボタン発信、ハンズフリー発信 着信機能：許可/拒否設定、着信許可番号登録 音声ガイダンス：操作説明、自動通知対応 スケジュール機能：時間・曜日・日付による発信先変更 ループコール：最大11カ所転送対応 自動応答：強制ハンズフリー通話移行 ●管理機能 リモート管理：設定変更、状態監視、遠隔再起動 I/O機能：接続機器通知（機器故障通知、緊急通報等）、遠隔操作対応（ドアやゲートの開閉等） 状態表示：LED電波レベル・使用状態表示 音量調整：通話中スピーカー音量調整 カスタマイズ：ラベルカラー・内容変更対応 ※詳しくはPDFをダウンロードしていただくか、お気軽にお問い合わせください。

Price range

P2

Delivery Time

P3

※数量によって納期が変動しますので、お気軽にお問い合わせください。

Applications/Examples of results

■トラブル対応分野 コインパーキングでの料金トラブル、金融機関ATMの故障・操作案内、エレベーター緊急時連絡、コインランドリーの機械故障対応など、24時間対応が求められる場面で豊富な導入実績を持ちます。 ■無人化・省人化分野 店舗受付の無人化、無人駅での乗客案内、マンション管理室の省人化など、人件費削減と顧客サービス向上を同時に実現。管理コスト削減に大きく貢献しています。 ■注文受付分野 タクシー配車システム、レンタカー予約受付、無人売り場での注文対応など、確実な注文受付が必要な業務で活用。取りこぼしのない受注体制を構築します。 ■緊急・防犯分野 避難所での緊急連絡、学校の防犯システム、工場・化学プラントの緊急事態対応など、安全確保が最優先される環境での導入が進んでいます。 ※詳しくはPDFをダウンロードしていただくか、お気軽にお問い合わせください。

Detailed information

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  ■Issue At Company A, a coin parking operator, it took a long time for the call center to identify which parking lot the call was coming from during trouble incidents, leading to prolonged responses and serious issues. Increased waiting times for users resulted in further dissatisfaction and complaints, as well as an increase in customer harassment. Additionally, the introduction of remote opening and closing devices for gate-type parking lots was costly, presenting a financial challenge. ■Implementation Effects By inserting individual SIM cards into each device and registering the phone numbers in the call center's CTI/CRM system, it became possible to instantly identify which parking lot and which payment machine the call was coming from upon receiving a call. This significantly reduced response times and decreased customer harassment by alleviating user stress. In gate-type parking lots, by directly connecting the device to the payment machine, it became possible to obtain signals for gate operations and equipment malfunctions, such as ticket shortages, without the need for expensive remote devices.

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  ■Issues At Regional Bank B, the reduction in ATM usage has made it urgent to discontinue ATMs and reduce operating costs. In particular, the existing emergency communication devices for ATMs that use wired connections have high monthly running costs and maintenance expenses, leading to a decline in profitability. Additionally, when relocating or discontinuing ATMs, new telephone installation costs arise, increasing the risk of recovering capital investments. ■Implementation Effects By switching from existing wired devices to wireless direct-dial devices, we were able to significantly reduce monthly running costs. The installation was simple, requiring only plugging in the power, which minimized construction costs. During ATM relocations, new telephone installations were no longer necessary, and only the transportation of equipment was required. Even when discontinuing ATMs, the low installation and running costs greatly reduced the investment recovery risk compared to wired types.