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Information and Communications
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ケイマックス

EstablishmentFebruary 1991
capital1000Ten thousand
number of employees16
addressKanagawa/Ebina-shi/2-5-12 Imazato
phone046-235-1121
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last updated:Feb 05, 2026
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ケイマックス List of Products and Services

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Hotline business Hotline business
Mobility business Mobility business
Automation and labor-saving. Automation and labor-saving.
Emergency, crime prevention, disaster prevention Emergency, crime prevention, disaster prevention
Inquiries and Troubleshooting Inquiries and Troubleshooting
Order Reception Order Reception
Emergency,

Emergency, crime prevention, disaster prevention

We provide emergency, crime prevention, and disaster prevention solutions utilizing hotline products.

4G-Volteオートフォン『ルカテル CML-200』

工事不要で即導入!!3キャリア対応の直通発信デバイス。リモート管理で安心運用を実現!

電源を差すだけで即座に利用開始できる画期的な直通発信デバイスです。 NTTドコモ、KDDI、SoftBank全キャリアの4G/LTEに対応し、電話回線工事は一切不要。 コンパクト設計で設置場所を選ばず、卓上・壁掛け両方の設置が可能です。 3つの発信方法(受話器、ボタン、ハンズフリー)に対応し、音声ガイダンスで利用者をサポート。 スケジュール機能により時間・曜日・日付で発信先を自動変更でき、ループコール機能で最大11カ所への転送も可能です。 動作温度範囲-25℃~+70℃の広範囲対応で寒冷地でも安心。 LEDによる状態表示、リモート管理機能、I/O機能搭載により、遠隔地からの監視・操作も実現。無人化・省人化のニーズに最適なソリューションです。 ※詳しくはPDFをダウンロードしていただくか、お気軽にお問い合わせください。

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4G-VoLTE intercom

Outdoor compatible IP65! Sturdy stainless steel intercom. Achieve emergency and security measures without the need for installation.

The CIT-200 is a robust intercom system designed to withstand harsh outdoor environments. Its stainless steel faceplate and housing provide excellent durability, and it meets IP55-IP65 dust and water resistance standards, making it safe for outdoor installation. It supports 4G/LTE from all carriers, including NTT Docomo, KDDI, and SoftBank, and does not require telephone line installation. Simply plug it in to start operating immediately. With an operating temperature range of -25°C to +70°C, it can be used in a wide variety of environments, from cold regions to high-temperature areas. Hands-free dialing allows for quick reporting in emergencies. Voice guidance supports users, and the scheduling function enables automatic changes to the dialing destination based on time, day, and date. The loop call feature allows for forwarding to up to 11 locations, ensuring a reliable reporting system. Remote management and I/O functions enable remote monitoring and control, making it an ideal solution for emergencies, security, and unmanned operations. *For more details, please download the PDF or feel free to contact us.*

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Intercom Slim

Slim design greatly improves installation flexibility! Achieve space-saving with a separate communication board intercom!

The CIT-25S is an innovative slim intercom with a separate structure for the main unit and communication board! Its thinner design compared to the conventional CIT-200 significantly expands the possibilities for installation locations. The communication board can be embedded inside the device or in a waterproof box, allowing for flexible installation by connecting it to the main unit with cables. It supports 4G/LTE from all carriers, including NTT Docomo, KDDI, and SoftBank, and does not require telephone line installation. It can be immediately operational by simply plugging in the power. The stainless steel faceplate and housing provide excellent durability, and with an IP55 dustproof and waterproof rating, it is safe for outdoor installation. Hands-free dialing allows for quick reporting in emergencies. Voice guidance supports users, and the automatic answering function responds to inquiries from call centers. With remote management and I/O functions, remote monitoring and control are also possible. It is an ideal solution for locations with space constraints, such as coin parking payment machines, elevators, and hotel entrances.

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[Usage Example] Dedicated Hotline for Taxi Dispatch

Significantly strengthen local-focused operations and radio dispatch numbers with taxi call-out phones.

The "Taxi Call Hot Line" is a dedicated phone that connects directly to the dispatch center with just the lift of the receiver, requiring no dialing. It is designed for easy use by the elderly and tourists, reducing the burden on facility staff. It has been implemented in over 150 locations nationwide, including medical institutions, nursing facilities, tourist sites, and commercial establishments, contributing to improved mobility convenience for local residents and visitors. After its introduction, the number of dispatch requests has increased, successfully revealing latent mobility needs. Strengthening connections with facilities also contributes to differentiating community-based sales. In the future, we will expand into areas with high tourist demand and aim for further improvements in service quality.

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[Use Case] Airport Rental Car Reception Call Hotline

Perfect for airport rental car reception! A hotline that allows you to talk to staff immediately with easy operation!

The "Rucatel CML-200," a dedicated call terminal introduced as a means of user communication during unmanned service hours at major airports. Traditional tablets and business phones have issues with operability and stability, making it particularly difficult to assist users who are unfamiliar with operating devices, such as foreign visitors to Japan and the elderly. This product features intuitive operability that allows anyone to easily connect with staff by simply lifting the receiver. Both wall-mounted and desktop models are available, enabling flexible operation according to the installation environment. Additionally, it maintains stable operation even in high-traffic environments like airports, with very few incidents or inquiries reported. It is a field-oriented communication solution that balances reliability in unmanned operations with user satisfaction.

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[Usage Example] Hotel Labor-Saving Support Hotline

Balancing labor reduction and customer service. A case study on the safe operation of unmanned facilities achieved through the introduction of Lukatel.

In supporting the automation of hotels, Keimax's Lukatel is effective for enhancing unmanned reception and nighttime services. For example, in accommodations that are advancing towards unmanned front desks, installing Lukatel allows for remote handling of inquiries and emergency contacts during check-in. Users are automatically connected to a call center or administrator via a handset or button operation, guided by voice prompts. Furthermore, a scheduling feature that switches the destination based on the time of day allows for operations where calls are forwarded to staff during the day and to external contractors at night. This enables the maintenance of customer service quality while minimizing human resources. After implementation, it achieves both labor cost reduction and operational efficiency, ensuring peace of mind for guests. The adoption is particularly progressing in small hotels and simple lodgings in rural areas.

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Eliminating the anxiety of 'disconnection' in unmanned stores: Just pick up the receiver | Lukatel

"Because it's unmanned, you can feel secure knowing your voice will be heard." No construction required, compatible with all three carriers. Connect directly with staff immediately when you need help, for peace of mind.

The most important aspect of operating an unmanned store is to ensure that customers do not feel "abandoned." By utilizing the Lukatel CML-200, it is possible to reduce the burden of on-site support. Furthermore, when users are unsure how to operate the device or in case of emergencies, they can instantly connect with an operator just by picking up the receiver. There is no need for complicated telephone line installation; simply plug in the power. It enables stable calls through multi-carrier compatible 4G/LTE lines from NTT Docomo, KDDI, and SoftBank. Additionally, with a wide operating temperature guarantee of -25°C to +70°C and remote operation monitoring and rebooting functions, it provides peace of mind by ensuring constant connectivity 24/7, 365 days a year. This significantly reduces unnecessary on-site visits and greatly alleviates the burden of "on-site support" for operators.

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【Consolidation of Vehicle Dispatch Requests】Securing Share! | Just Pick Up the Receiver | Rucatel

By installing direct phone lines for dispatch at hospitals, accommodations, and public facilities, we secure a "dedicated service window." This eliminates customer confusion and establishes a system for repeat orders!

The "ability to request a ride simply by picking up the receiver," which has overwhelming support in the taxi industry, eliminates all the hassle of internet searches and app operations, connecting customers to your company in the "shortest distance." The 'Rucatel CML-200' is a dispatch support device that, when installed in areas with constant mobility needs, ensures that orders are reliably drawn to your company without giving competitors a chance to compare. Since it uses a 4G connection, there is no need to wait for phone line installation. With just one outlet, you can establish a "system of continuous requests" starting today. Please utilize the "automatic location identification" and "reliable connectivity" honed in the taxi industry to expand your service network.

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【ISDN termination and 3G shutdown measures】Utilizing existing equipment for 4G communication | Lucatel

Solve the "2024 problem" without construction work. Upgrade to "4G" and "remote maintenance" without replacing existing payment machines.

Many technical personnel are currently facing issues such as the termination of NTT's ISDN (digital communication mode) and the shutdown of 3G lines. Are you struggling with securing budgets for line switching work and the replacement of settlement machines across hundreds of managed properties? The 'Rucatel CML-200' is the definitive solution for this problem, providing migration without the need for construction. Simply connect this device, which has an analog line interface, to your existing settlement machine. You can instantly transition your communication environment to the latest "4G/LTE lines" without the need for expensive optical line construction or replacing the settlement machine itself. Moreover, it is not just a simple replacement device; after installation, you will gain access to "remote maintenance functions." This allows for remote monitoring and rebooting of the equipment, dramatically reducing the burden on technicians who previously had to rush to the site every time there was a communication error. It achieves not only a "defensive migration" but also a "proactive replacement" that enhances operational efficiency. Legacy interface compatibility: Can connect to older settlement machines. Achieves clear calls and data communication with VoLTE. Remote reboot: Detects freezes through ping and incoming call monitoring. Can reboot automatically or manually. Automatic connection to three carriers: Compatible with 4G lines from Docomo, KDDI, and SoftBank.

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"Zero Deployment - Remote Control Gate" Complaint Response Autophone | Lucatel

I won't ask 'Which parking lot is it?' anymore. With instant identification of incoming calls and remote gate operation, I turn complaints into 'gratitude'.

Users who encounter trouble feel anxious and frustrated. In such moments, when operators repeatedly ask questions like "Where are you?" or "What color is the payment machine?" it is like adding fuel to the fire. The 'Lukatel CML-200' is compatible with CTI systems (telephone and PC integration systems) and can display detailed information such as "Parking Lot XX, Payment Machine No. 2" on the operator's screen the moment a call is received. By starting the conversation with "It seems there is a problem at Parking Lot XX," it provides users with overwhelming reassurance. Even more revolutionary is the "I/O (external control) function." For physical troubles like "the gate won't open" or "the locking plate won't lower," it allows the operator to forcibly open the gate remotely with just a button press on the phone. This resolves issues in just a few minutes without making the user wait for 30 minutes until the security guard arrives. It is a proactive management tool that prevents customer harassment (Kasu-hara) and enhances customer satisfaction. 【Remote Gate Operation】Remote execution of gate opening and locking plate lowering via phone push signals. 【Hands-Free & Automatic Response】Users can converse simply by pressing a button.

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Zero construction cost - Wireless device that becomes an asset | Cost-saving direct dial transmitter | Lucatel

We will no longer pay for 'buried construction costs.' We will compress initial investments and create 'portable' infrastructure that will also become an asset upon withdrawal.

The most reliable way to enhance the profitability of parking lot management is to cut initial costs (initial investment). For example, if you carry out "burial work for telephone lines" by digging up the ground to lay pipes, it incurs high costs, and if you have to close that parking lot, all the expenses will be wasted. With the 'Lucatel CML-200', there are no such unnecessary costs. The construction cost is "0 yen." By simply plugging it into a household outlet, a high-functioning communication environment is established. Additionally, an important factor for purchasing managers is "asset liquidity." This product is easy to install and remove, so when a land lease contract ends or layout changes occur, the equipment can be collected and reused immediately at the next site. Instead of spending money on disposable construction costs, owning the equipment as a "resource" that can be used repeatedly is the smartest procurement option for companies with multiple locations. 【No Construction Required】 Operates solely on AC power. Cuts costs for each construction. 【Asset Portability】 Can be relocated to another parking lot simply by changing the device settings (such as swapping SIM cards). 【High Durability and Longevity】 With a proven track record of 11,000 units in the taxi industry, the risk of failure and replacement is low.

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【No waiting for construction, open immediately】Speedy introduction of Autophone | Lucatel

Eliminate the "blank" waiting for construction. As soon as the equipment arrives, it will be monetized from that day. A speed revolution in parking lot development.

In parking lot development, the most painful issue is "opportunity loss." Even after securing good land and installing payment machines, if the schedule for the crucial line construction does not align, the opening can be delayed by two weeks. During this period, rent is incurred while sales are zero. The 'Rucatel CML-200' fundamentally solves this problem. As long as there is power, the communication environment is established, eliminating any lead time for line construction. From the moment the equipment arrives on-site and is plugged into an outlet, the hotline is activated. This becomes a powerful tool for urgent opening projects, such as temporary parking lots near fireworks festivals or construction sites, enabling immediate opening upon contract signing. Let's eliminate the bottleneck of "waiting for construction" and maximize the speed of business. 【Plug & Play】 Send pre-configured devices to the site, and simply plug them in to activate the hotline. 【Area-Free】 Compatible with three carriers, it can be installed in mountainous tourist areas or underground without prior carrier signal surveys. 【Easy Removal】 After short-term use, simply unplugging the device completes the restoration to its original state.

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