【Consolidation of Vehicle Dispatch Requests】Securing Share! | Just Pick Up the Receiver | Rucatel
CML-200
By installing direct phone lines for dispatch at hospitals, accommodations, and public facilities, we secure a "dedicated service window." This eliminates customer confusion and establishes a system for repeat orders!
The "ability to request a ride simply by picking up the receiver," which has overwhelming support in the taxi industry, eliminates all the hassle of internet searches and app operations, connecting customers to your company in the "shortest distance." The 'Rucatel CML-200' is a dispatch support device that, when installed in areas with constant mobility needs, ensures that orders are reliably drawn to your company without giving competitors a chance to compare. Since it uses a 4G connection, there is no need to wait for phone line installation. With just one outlet, you can establish a "system of continuous requests" starting today. Please utilize the "automatic location identification" and "reliable connectivity" honed in the taxi industry to expand your service network.
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basic information
●Basic Specifications Supported Carriers: NTT Docomo, KDDI, SoftBank (4G/LTE) Main Unit Size: 90mm(W) × 74mm(D) × 210mm(H) Operating Temperature: -25℃ to +70℃ Installation Method: Desktop installation/wall-mounted installation compatible Power Supply: AC power (no installation required) ●Functional Specifications Dialing Methods: Handset dialing, button dialing, hands-free dialing Incoming Call Features: Allow/deny settings, incoming call number registration Voice Guidance: Operation instructions, automatic notification support Schedule Function: Change of dialing destination by time, day of the week, date Loop Call: Supports forwarding to a maximum of 11 locations Automatic Response: Forced hands-free call transition ●Management Functions Remote Management: Setting changes, status monitoring, remote reboot I/O Functions: Device connection notifications (device failure notifications, emergency calls, etc.), remote operation support (opening and closing doors or gates, etc.) Status Display: LED signal level and usage status display Volume Adjustment: Speaker volume adjustment during calls Customization: Label color and content change support
Price range
P2
Delivery Time
P3
※The delivery date may vary depending on the quantity, so please feel free to contact us.
Applications/Examples of results
- Achieving share acquisition in "locations where mobility needs are concentrated" with numerous implementation results. Hospitals, large commercial facilities, accommodation facilities, nursing homes, etc. By eliminating the hassle of searching for numbers on a smartphone and providing a "one-second action" of simply picking up the receiver, we convert orders that were flowing to other companies into guaranteed designated orders. - Serving as a base contact point for "regular arrangements and requests." By establishing a dedicated "help phone" in locations where repeated orders occur, such as delivery requests, agency arrangements, and regular maintenance requests, we position ourselves as "the easiest company to ask for help" for our customers. - Providing support in "scenes where smartphone operation is difficult." In environments where both hands are occupied, in urgent situations, or in facilities where elderly individuals who are not familiar with smartphone operations gather, we offer the peace of mind of being connected to "the usual representative" without hesitation, thereby supporting the long-term establishment of loyal customers.
Detailed information
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■Issues At Company A, a coin parking operator, it took a long time for the call center to identify which parking lot the call was coming from during trouble incidents, leading to prolonged responses that became a serious problem. The increase in waiting time for users resulted in further dissatisfaction and complaints, as well as an increase in customer harassment. Additionally, the introduction of remote opening and closing devices for gate-type parking lots was expensive, presenting cost-related challenges. ■Implementation Effects By inserting individual SIM cards into each device and registering the phone numbers in the call center's CTI/CRM system, it became possible to instantly identify which parking lot and which payment machine the call was coming from upon receiving a call. This significantly reduced response times, alleviating user stress and decreasing customer harassment. In gate-type parking lots, by directly connecting the device to the payment machine, it became possible to obtain signals for gate opening and closing operations and equipment malfunction, such as ticket shortages, without the need for expensive remote devices.
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■Issues At Regional Bank B, the decrease in ATM usage made it urgent to abolish ATMs and reduce operational costs. In particular, the existing ATM emergency communication devices using wired lines had high monthly running costs and maintenance expenses, leading to a decline in profitability. Additionally, when relocating or abolishing ATMs, new telephone installation costs would arise, increasing the risk of recovering capital investments. ■Implementation Effects By switching from existing wired line devices to wireless direct-dial devices, we were able to significantly reduce monthly running costs. The installation was straightforward, requiring only plugging in the power, which minimized construction costs. During ATM relocations, new telephone installations were no longer necessary, allowing for simple equipment transport. Even when abolishing ATMs, the low installation and running costs greatly reduced the investment recovery risk compared to wired types.
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Company information
Our company, K-Max Co., Ltd., has been at the forefront of communication technology for 34 years since its founding. What we pursue is not merely information transmission. It is "heartfelt communication" that deeply connects "people" to "people," "people" to "things," and "things" to "things," creating smiles and a better society. We uphold this **"heartfelt communication"** as our philosophy, utilizing the latest communication technologies and innovative solutions to contribute to solving a wide range of societal and customer challenges. Backed by years of experience and proven results, our technological capabilities and the spirit of "heartfelt communication," which always considers others, continue to create value that connects to the future.
