【ISDN termination and 3G shutdown measures】Utilizing existing equipment for 4G communication | Lucatel

basic information

●Basic Specifications Supported Carriers: NTT Docomo, KDDI, SoftBank (4G/LTE) Dimensions: 90mm(W) × 74mm(D) × 210mm(H) Operating Temperature: -25℃ to +70℃ Installation Method: Desktop installation/wall-mounted installation compatible Power Supply: AC power (no installation required) ●Functional Specifications Dialing Methods: Handset dialing, button dialing, hands-free dialing Incoming Call Features: Allow/deny settings, incoming call number registration Voice Guidance: Operation instructions, automatic notification support Scheduling Function: Change of dialing destination based on time, day of the week, and date Loop Call: Supports transfer to up to 11 locations Automatic Response: Forced hands-free call transition ●Management Functions Remote Management: Configuration changes, status monitoring, remote reboot I/O Functions: Device connection notifications (device failure notifications, emergency calls, etc.), remote operation support (opening and closing doors or gates, etc.) Status Display: LED signal strength and usage status display Volume Adjustment: Speaker volume adjustment during calls Customization: Label color and content change support

Price range

P2

Delivery Time

P3

※The delivery date may vary depending on the quantity, so please feel free to contact us.

Applications/Examples of results

■ Large-scale "ISDN/3G Rollout" Project Company A managed 500 parking lots, more than half of which were using ISDN or old 3G lines. Switching to fiber optic lines required enormous construction costs and time, posing a risk of not meeting deadlines. Therefore, they adopted the CML-200. The replacement was completed quickly at a pace of several locations per day, as it only required unplugging the existing phone lines and plugging them into the new device. The existing payment machines could also be reused, resulting in cost savings of several tens of millions of yen. ■ Eliminating "Reboot Only" Dispatches to Zero Every time a communication error occurred at a remote parking lot, it became routine to travel two hours to the site, restart the power, and return—this inefficient operation was commonplace. After the introduction of this device, the status could be checked from the management screen in the office, and remote reboots could be executed. Dispatches for anything other than physical failures became zero, allowing technicians to focus their time on repair work and preventive maintenance, which they were originally meant to prioritize.

Detailed information

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  ■Issues At Company A, a coin parking operator, it took a long time for the call center to identify which parking lot the call was coming from during trouble incidents, leading to prolonged responses that became a serious problem. Increased waiting times for users resulted in further dissatisfaction and complaints, as well as an increase in customer harassment. Additionally, the introduction of remote opening and closing devices for gate-type parking lots was expensive, presenting cost-related challenges. ■Implementation Effects By inserting individual SIM cards into each device and registering the phone numbers in the call center's CTI/CRM system, it became possible to instantly identify which parking lot and which payment machine the call was coming from upon receiving a call. This significantly reduced response times, alleviating user stress and decreasing customer harassment. In gate-type parking lots, by directly connecting the device to the payment machine, it became possible to obtain signals for gate opening and closing operations and equipment malfunction, such as ticket shortages, without the need for expensive remote devices.

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  ■Issues At Regional Bank B, the decrease in ATM usage has made it urgent to eliminate ATMs and reduce operational costs. In particular, the existing ATM emergency communication devices using wired connections had high monthly running costs and maintenance expenses, leading to a decline in profitability. Additionally, relocating or discontinuing ATMs incurred new telephone installation costs, increasing the risk of recovering capital investments. ■Implementation Effects By switching from existing wired devices to wireless direct-dial devices, we were able to significantly reduce monthly running costs. The installation was simple, requiring only plugging in the power, which minimized construction costs. During ATM relocations, new telephone installations were no longer necessary, and only the transportation of equipment was required. Even when discontinuing ATMs, the low implementation and running costs significantly reduced the investment recovery risk compared to wired types.